$19/hr
Front Office Assistant
Amplifon · Irving, TX
Job description(tap to read)
Job Description Amp Up Your Career We are seeking a Front Office Associate who is ready to join an organization that combines passion and performance to shape a better world. As a Global Top Employer 2026, Miracle-Ear is a place where your expertise improves lives and accelerates your career. In this role, you will manage the customer intake process, support clinical operations, and drive store performance through effective schedule management. Reporting to the Area Manager, you will act as a key pillar of our clinic team, helping people rediscover all the emotions of sound. For privacy reasons, please do not visit or contact the local Miracle-Ear stores regarding your application. All applications must be submitted online for review by our regional team. Compensation: $19.00/hour Schedule: Monday-Friday, 8:30am-5:00pm Benefits Offered: • Health & Financial: Medical, Dental, Vision, 401(k) with company match, Health Savings Account, life insurance, family hearing aid benefits. • Work-life Balance: Paid Time Off (PTO), Paid Holidays, volunteer time off and parental leave. • Well-being: Access to our Wellness Hub and Employee Assistance Program (EAP). • Career Development: Continuous training, development, and support through the Ampli-Academy and other specialized learning platforms. Responsibilities: Customer Journey Management • Support the customer intake process by setting appointment expectations and delivering a quality experience throughout. • Perform effective schedule management by coordinating, screening, and confirming appointments both in-person and over the phone. • Drive customer appointments to support store performance by making outbound calls to potential and existing customers. Store Administration & Operations • Monitor inventory, assist with billing and invoicing, and manage customer inquiries and walk-ins. • Ensure data accuracy and privacy by maintaining the customer database and remaining compliant with protected healthcare data regulations. • Provide routine after-care services, including troubleshooting, cleaning, and maintaining hearing aid devices. Retail Sales & Marketing Support • Partner with the Hearing Care Professional to engage in marketing efforts, office promotions, and social media initiatives. • Prepare customer appointments and engage in the sale of hearing aid accessories. Must-Have Qualifications: • Education: High school diploma or equivalent. • Experience: 2+ years of administrative experience in a professional setting and 2+ years in a direct customer support role. • Appointment Management: 2+ years of experience with appointment setting and customer database management. • Communication: Comfortable handling both inbound and outbound calls. • Technical Skills: Proficiency in Microsoft Office and Windows. Preferred Qualifications: • Experience working in a healthcare setting is preferred. • Background in administration, reception, or customer service. • Motivated to help drive sales goals and contribute to a purpose-driven environment. Miracle-Ear has been in business for over 75 years, providing leading innovative hearing solutions that improve lives, relationships, and communities. With over 1,500 franchised and corporate-owned retail clinics across the U.S., we're committed to connecting customers to the world of sound around them. Through the Miracle-Ear Foundation, we give back to the local communities we serve, with a portion of every hearing aid sold helping someone in need. Amplifon is the global leader in the hearing care retail market, empowering people to rediscover all the emotions of sound. With a presence in 25 countries and 20,300 employees worldwide, we are a team of diverse, innovative talent dedicated to improving lives through customer experience. Amplifon Americas, headquartered in Minneapolis, MN, supports Amplifon Canada, Amplifon Hearing Health Care, GAES, and Miracle-Ear bridging retail and insurance industries to provide comprehensive hearing well-being across Canada, LATAM, and the United States. Please note that AI tools may be used to assist in resume screening. All hiring decisions are made by our recruitment team. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs. #INDC
Remote Customer Service Field Technician (OHIO)- REMOTE WITH TRAVEL
Layerzero Power Systems · Irving, TX
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Associate Service Delivery Coordinator
VirtualVocations · Irving, TX
Working remotely, the full-time Associate Service Delivery Coordinator will perform complex processing, quality reviews, and operational support activities to enhance client services in healthcare operations.Key responsibilities Conduct complex processing, quality reviews, audits, and reporting ac
Remote Customer Service Associate III
Clearwater Paper And Manchester Industries · Irving, TX
The successful incumbent possesses a strong command of the company’s customer service policies and is well-trained in product knowledge that can be critical for offering quick and accurate assistance to customers. The customer service specialist must be able to perform their duties with minimal su
8pm Receiving
SanMar · Irving, TX
8pm Receiving Irving, TX Shift: 8pm-4:30am Pay: $18.00 What's the Short Version? A Receiver/Loader is required to unload and load incoming and outgoing trailers by following standard operating procedures (SOP) which may include, sorting, palletizing, and moving product. What Will You Be Doing? • Unload and load product by following standard operating procedures. • May use electric Power Jack to move pallets and/or product as needed. • Ability to work with and keep a positive, supportive attitude towards the Company, job, customers and co-workers. • Meet minimum standards and accuracy standards and delivery deadlines. • Maintain safe, neat and clean work area by adhering to SanMar safety regulations. What Are We Looking For? • High School Diploma or equivalent is preferred • Ability to read, write and have sufficient ability to identify colors, sizes, quantity, label and SKU information • Basic math skills in counting and quantity required • Demonstrated ability to follow directions and change priorities or job duties as business needs require • Ability to work efficiently, with minimal supervision • Ability to work in high-demand, high-volume environment while meeting deadlines • Able to work both independently and within a team • Demonstrated verbal and written communication skills • Strong attention to detail • Comprehends verbal and written instructions • Essential days or overtime may be required • May need to complete and maintain SanMar's Lift Operator Certification every three years What's Our Offer? Paid Time Off: You`ll accrue paid time off on a weekly basis based on hours worked up to 112 hours per year to start. Employees also receive 8 paid holidays and 1 paid family day off. Additional Benefits: • Comprehensive medical, dental, and vision benefits • 401k plan and matches $1 for $1 up to 4% of earnings, matched & vested at every pay cycle • Life insurance • Short/long-term disability coverage • Paid maternity/paternity leave • Pet insurance What Should You Expect? DC Warehouse (Equipment): While performing the duties of this job, the employee is constantly required to stand, walk, talk and hear. The employee frequently lifts and/or moves up to 60 pounds. The employee operates powered equipment requiring use of both hands as well as full range of motion of the neck, head and back. The employee is frequently required to reach with hands and arms, grasp and perform repetitive hand, wrist and arm motions. The employee is frequently required to climb stairs, kneel/squat, bend and carry. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. Employee may be required to wear a headset covering one or both ears. Employee will be required to wear Personal Protective Equipment such as a protective harness while operating equipment. Basic English literacy is required for operation of machines and necessary daily paperwork. Work environment is moderately noisy. The employee is occasionally required to work near conveyor systems. There is exposure to dust and changes in weather conditions. Work is performed under typical warehouse conditions. Potential hazards exist with regard to machinery such as forklifts, pallet jacks, mechanized systems, etc. Work environment is hectic and fast-paced. The employee is regularly exposed to ambient lighting and can be exposed to extreme heat and extreme cold including climates consistent with outside weather conditions.