Merchandising & Inventory Lead (Retail)

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What we offer: • Health, Dental, Vision and other benefits available after 60 days • DailyPay • 401k • Paid Training • Paid PTO • Referral program • Discounts at all Kinseth Hotel Corporation hotels and restaurants SUMMARY Provides customer service to guests of hotel by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. • Greets, registers, suggestively sells hotel rooms, issues room keys, assigns rooms to guests and sets wake up calls in a efficient, warm and friendly manner. • Ensures guest safety by following established security procedures including fire/tornado procedures, key security and guest privacy. • Date stamps, sorts, and racks incoming mail, faxes and messages. • Records and communicates hotel guest special requests and problems to appropriate department and ensures they are addressed in a timely and acceptable manner. • Answers inquiries pertaining to hotel services; registration of guests; and local attractions and provides travel directions. • Accurately checks out guests and communicates departures with housekeeping staff. • Accurately computes bill, collects payment, makes change for guests and makes deposits according to KHC cash handling procedures. • Makes, confirms and cancels reservations via telephone, computer and in writing. • Answers and routes internal and external phone calls in an articulate, friendly manner using prescribed procedures. • Posts charges such as room, food, liquor, or telephone, to ledger. • Deposits guests' valuables in hotel safe or safe deposit box. • Maintains the shift-to-shift log accurately to ensure proper communication between shifts is maintained. • Maintains the cleanliness and organization of the hotel lobby and front desk area. KHC POLICIES: Responsible for following all KHC policies and procedures as set forth in the KHC handbook, KHC Front Desk Procedure Manual and property specific guidelines/standards. These policies include dress code, safety and performance standards. Employees must also maintain a professional image and report to work as scheduled. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. All employees must follow proper safety precautions at all times to avoid injuries. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl; or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Job Title Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our serviceethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. The Hotel Housekeeper/Room Attendant is responsible for cleaning and servicing guest rooms in order to provide a pleasant and comfortable experience for guests. They ensure that all rooms are inviting and clean, and they address all guest inquiries politely and knowledgeably. Duties & Responsibilities: • Prepare rooms for cleaning • Make beds • Dust rooms and furniture • Replenish guestroom and bathroom supplies • Clean the bathroom • Clean the closet • Vacuum and rack the carpet • Check and secure the rooms • Deliver and retrieve items on loan to guests (e.g. iron and ironing boards) • Ensure public areas, such as hallways, are cleaned and orderly • Ability to lift 50 lbs. and walk, sit, or stand for extended periods time • Ability to work independently and with a team • Manage guest calls, requests, & complaints in the area assigned to them • Additional tasks may be assigned at any given time Requirements Qualifications: • A secondary school diploma is preferred • Previous hotel-related experience desired • Experience using industrial cleaning equipment and products a plus • Professional attitude is required Benefits: • Competitive salary • Annual review with increase potential • 401k program with company match • Additional benefits may be available Arbor's Guiding Principles: • Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. • Lead with Heart - Be kind, passionate and hospitable. • Be Accountable - Take ownership and deliver results. • Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. • Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

American Eagle - - Responsibilities: Process shipments and replenish stock to Sales Floor; Maintain stockroom organization and merchandising; Assist with guests and store operations as needed; Follow safety standards and asset protection policies; Support fixtures, marketing materials, and floor merchandising