Customer Service Agent (FT & PT)

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Retail Sales Associate - Metro Crossing Part time 3706 Metro Drive, Suite 200, Council Bluffs, IA, US 51501 About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family. About the role As a Brand Associate, you're an integral part of our team and bring our brand to life for our customers. You're responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You're an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you'll deliver a best-in-class customer experience using an omni-channel approach. What you'll do • Consistently treat all customers and employees with respect and contribute to a positive work environment. • Promote loyalty by educating customers about our loyalty programs. • Seek out and engage with customers to drive sales and service using suggestive selling. • Enhance customer experience using all omnichannel offerings. • Be accountable to personal goals which contribute to overall store goals and results. • Support sales floor, fitting room, cash wrap, back of house, as required. • Maintain a neat, clean and organized work center. • Handle all customer interactions and potential issues returns courteously and professionally. • Execute operational processes effectively and efficiently. Who you are • A good communicator with the ability to effectively interact with customers and your team to meet goals. • A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers. • Passionate about retail and thrive in a fastpaced environment. • A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required. • Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. • Able to utilize retail technology. • Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs. Benefits at Old Navy • Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. • One of the most competitive Paid Time Off plans in the industry. • Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice. • Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay. • Employee stock purchase plan. • Medical, dental, vision and life insurance. • See more of the benefits we offer. *For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging.

Job Title The Detailer performs various detailing and transportation of new and pre-owned boats, motors, trailers and ATV's in support of a TMBC Sales, Service and Parts operation. Essential Functions • Supports a strong commitment to world class customer service and ensure a pleasant and productive shopping experience for all customers. • Washes, cleans, waxes, vacuums, etc. interiors and exteriors of boats for scheduled customer pickups, display and service customer units. • Using a fork lift or tractor, participates in the unloading of incoming boats, motors, trailers and ATVs then transport them to various areas within the dealership, i.e. storage lot, outside display, showroom floor or customer delivery area. • Confirms packing list or invoice of all boat loads or other product deliveries. • Transports and stages customer boats and ATV's to service, rigging and storage yard by moving units from one location to another as necessary. • Maintains an updated list of cleaning supplies and inform Service Manager or Service Lead of needed items. • Assists Rigger and Service Specialist with PDI and VIN verification processes. • Informs Service Manager or Service Lead of any unit concerns or required repairs. • Performs grounds and facility maintenance as required. • Keeps work area neat and clean. • All other duties as assigned. Experience/Qualifications • High School education or equivalent experience • Must possess and maintain a valid driver's license. • Ongoing verification of driving eligibility will be conducted to ensure compliance with company and regulatory standards. • Must be at least 21 years old to qualify for this position. • Successful completion of DOT physical may be required Knowledge, Skills, and Ability • Ability to complete simple math calculation. • Ability to communicate in a friendly and professional manner to our customers and fellow outfitters Travel Requirements • N/A Physical Requirements • Maintain required criteria to operate company vehicles and equipment safely • Ability to operate a Fork Lift and tractor • Ability to lift up to 50 pounds • Ability to stand for extended periods • Ability to work out of doors in all kinds of weather Independent Judgement • Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices. Full Time Benefits Summary Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions! • Medical • Dental • Vision • Health Savings Account • Flexible Spending Account • Voluntary benefits • 401k Retirement Savings • Paid holidays • Paid vacation • Paid sick time • Bass Pro Cares Fund • And more! Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law. Reasonable Accommodations Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com. Bass Pro Shops

Dish Room And Cafeteria Sanitation Responsible for sanitation, cleanliness and operation of the dish room and cafeteria. Job Duties • Demonstrates IWCC's core mission, vision and values • Enforce the guidelines, policies, and procedures set by the Food ServiceDepartment • In charge of the sanitation of all dishes, glassware, catering equipment, pots/pans, small ware, and utensils to be cleaned • Responsible for the use of chemicals according to the MSDS and dish machine to ensure that proper procedures are being used and temperatures are being maintained for sanitation measures • Responsible for putting away of all dishes, glassware, catering equipment, pots/pans, small wares, and utensils in their proper location • Responsible for the cleaning and sanitation of all tables in the cafeteria • Responsible for the cleaning and sanitation of all carts on a daily basis • Responsible for garbage removal and cleaning of the garbage receptacles • Responsible for mopping and cleaning of all spills and debris on the floors of the Food Service department • Responsible for ensuring the cleanliness of all mobile carts in the food service department at all times • Responsible for the proper washing and sanitation of catering items to ensure no damage is occurring with these special items • Responsible for timely completion of any further cleaning tasks as assigned by FSM or Head Chef • Maintain a strong professional relationship with the Culinary Arts department • Attend industry-related conferences, workshops and seminars as appointed by the Food Service Manager • Immediately report and malfunctioning or broken equipment/small wares to FSM or Head Chef • Regular, prompt & reliable attendance • Perform other related duties as assigned Qualifications • High school diploma or GED • Enthusiastic and dedicated to the challenges of helping other people • Ability to function collaboratively as part of a fast-paced, customer oriented team • Professional in communications, appearance, relationships, and responsiveness • Positive attitude • Ability to pass a background check Physical Demands • The employee frequently is required to stand for extended periods of time and use hands to operate the equipment • While performing the duties of this job, the employee is regularly required to talk and hear • Ability to lift up to 30lbs