Dispatcher: 911 Communications
Sarpy County, NE · Papillion, NE
Job description(tap to read)
GENERAL PURPOSEResponsible for receiving, prioritizing, and processing emergency and non-emergency calls for service in a fast-paced 24/7/365 environment. With regular attendance, this position serves as a critical link between the public and emergency response personnel.ESSENTIAL DUTIESQuestion callers to ascertain location and nature of incident including law enforcement related matters, fire, or EMS; extract relevant information; determine response needed; and dispatch field units using computer-aided dispatch (CAD) system.Follow established protocols and standard operating guidelines to quickly and independently determine appropriate action.Utilize effective communication techniques to calm and reassure frightened, hysterical, or angry callers in order to obtain accurate and necessary information.Maintain radio communication with first responders by monitoring unit status, anticipating operational needs, responding to requests for assistance, relaying critical information and messages to and from emergency scenes, assessing active and evolving situations, coordinating necessary support services, and communicating with outside agencies or departments requiring notification.Use emergency medical dispatch protocols while EMS units are en route giving pre-arrival instructions.Correspond with other departments to confirm warrants and/or exchange other necessary information.Update and/or remove records from applicable database including stolen items and/or vehicles, and/or wanted and missing persons.Consistently seek opportunities to enhance departmental operations, improve efficiency, streamline processes, reduce response times, and collaborate effectively with others to provide high-quality service and support.Maintain accurate records, logs, recordings, and documentation of calls, incidents, and telecommunicator actions.Maintain confidentiality of sensitive medical and personal information in compliance with applicable regulations and policies.Perform other duties as assigned.MINIMUM QUALIFICATIONSHigh school diploma or G.E.D.Work experience in customer service, telecommunications, or a call center environment.Have and maintain a valid Driver's License, as well as meet eligibility requirements of “acceptable driving standards” as defined by the County.Must be at least 18 years of age at time of application.Must be able to obtain and maintain CPR, EMD, and NCIC/NCIS certifications within the first year of employment.Must satisfactorily complete the Sarpy County Communications training and evaluation program.KNOWLEDGE, SKILLS & ABILITIESEffective communication and interpersonal skills for interacting with diverse individuals.Ability to multi-task, prioritize, and manage time effectively.Proficiency in using the Microsoft Office Suite and other software related to data management, communication, and other common business processes.Ability to follow established policies and procedures for confidentiality while adapting to evolving privacy standards and technologies.Ability to build and maintain positive relationships within a team.Knowledge of geographic layout, streets, landmarks, and jurisdictions within the service area.Knowledge of emergency communications, operations, procedures and public safety protocols.Skill in remaining calm and making sound decisions in high-pressure and rapidly changing situations.Skill in actively listening, gathering critical information, and prioritizing emergency and non-emergency calls.Skill in multitasking while monitoring multiple radio channels, telephone lines, and computer systems simultaneously.Skill in maintaining attention to detail and accuracy while working under stressful conditions.Ability to respond quickly and appropriately during emergency and crisis situations.Ability to interpret and apply departmental policies, procedures, and communication protocols.PHYSICAL DEMANDS AND WORK ENVIRONMENTThe physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential tasks.While performing the duties of this job, the employee is frequently required to sit/remain stationary, communicate/exchange information (i.e. talk/hear), and operate/manipulate equipment (e.g. use hands to finger, handle, or feel objects, tools, or controls). The employee is occasionally required to walk/move about, stand (i.e. remain upright), stoop, bend, climb, kneel (i.e. position self), and reach. Headsets are worn at all times while on duty. Employees must occasionally lift and/or move up to 20 pounds.Required sensory abilities include vision and hearing. Visual abilities, correctable to normal ranges, include close and color vision as well as the ability to adjust focus. Communication abilities include the ability to talk (i.e. verbal exchange / exchange information) and hear (i.e. exchange information accurately) within normal ranges. Incumbent must be able to exert sustained concentration for several hours at a time.Work is performed in a secure indoor, windowless, basement facility. The work environment is fast-paced dealing with life-threatening situations via telephone and/or radio. Work hours include rotating shifts, holidays, weekends, and irregular duty assignments. The noise ranges from relatively quiet to moderately noisy.#J-18808-Ljbffr
Amazon Prime Delivery Drivers are responsible for delivering Amazon packages to residential and business locations on assigned delivery routes. Drivers typically work for an Amazon Delivery Service Partner (DSP) and drive a company-provided delivery van. Drivers are responsible for loading packages into the delivery vehicle, following delivery routes using a handheld device, delivering packages, taking delivery confirmation photos, and providing professional customer service.
Walmart Spark Drivers pick up and deliver Walmart orders, including groceries and general merchandise, to customers using their own vehicle. Drivers use the Spark app to accept delivery offers, load orders into their vehicle, and complete deliveries within scheduled time windows. This is a flexible independent contractor role. Average pay: $15 – $25 per hour depending on order volume, incentives, and tips.
Produce Associate
Wal Mart · Papillion, NE
Position Summary...Why do our members choose to purchase fruits & vegetables at Sam's Club? Our members tell us one of the biggest reasons is they get quality & fresh food at low cost. As a part of our produce team, you'll make important decisions about the quality of the produce that members andtheir families eat by ensuring availability, cleanliness and freshness. You will be in the front-lines of customer service - your smile makes a difference and you can help enhance the member's shopping experience. 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It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full job description can be made available as part of the hiring process.What you'll do...* Be a Team Member: Maintains up-to-date knowledge of the products; collaborating with cross functional teams and helping educate other associates on tools, tasks, and resources; communicating effectively and developing interpersonal skills for providing customer service; and being flexible to the needs of the business to work in other areas, tracking goods, maintaining in-stock levels, and controlling shrinkage in a timely manner.* Be an Expert: Understands the processes and specifications related to quality of various types of produce merchandise (for example, taste, preparation method or use, seasonality); preparing (trim, crisp, package, scale) products according to established standards; maintaining product safety and following company sanitation guidelines; and adhering to applicable laws, regulations, and company policies related to produce quality.* Be a Techie: Leverages digital tools to drive sales, improve the shopping experience, and elevate associate engagement; utilizing hand held technology to make immediate business decisions related to production, training, and product quality with the member in mind; adapting to new tools and encouraging others to use them.* Be an Owner: Drives the performance of the area; utilizing digital tools; using perpetual inventory management techniques to stock and rotate department products; ensuring quality and date control standards; eliminating waste; guiding peers and providing attention to customer needs; assisting customers according to company policies and procedures.* Be a Talent Ambassador: Being an advocate for the department and the club by valuing the member's experience in meat area and modeling high quality service and products; executing the basics at highest possible level of quality; and exhibiting energy, commitment, and passion for the work.* Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.* Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!* Health benefits include medical, vision and dental coverage* Financial benefits include 401(k), stock purchase and company-paid life insurance* Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. 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If none are listed, there are no minimum qualifications.Minimum QualificationsI acknowledge that the position for which I am applying requires me to successfully complete all job required trainings and assessments within a prescribed time period if I receive the position.Must be 18 years of age or olderPreferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Primary Location...9851 S. 71ST PLAZA, PAPILLION, NE 68133-0000, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Clinic Receptionist
CommonSpirit Health · Papillion, NE
Clinic Receptionist Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 158 hospital-based locations, in addition to its home-based services and virtual care offerings. As our Clinic Receptionist at Alegent Creighton Clinic, you will be the welcoming face and first point of contact for our patients, embodying our commitment to "humankindness" and efficient healthcare delivery. This pivotal front-office role involves performing diverse business office and reception duties with accuracy and minimal supervision, ensuring a smooth and positive experience for every individual entering our facility. You'll be central to maintaining our patient-centered environment and supporting our mission. Every day you will manage incoming phone calls, expertly scheduling patient appointments according to office guidelines, and greeting and registering patients with warmth and efficiency. You'll meticulously collect, verify, and update essential patient demographic and insurance information, including co-pays and deductible amounts. This role also involves preparing patient charts, conducting all check-in and check-out functions, processing payments, coordinating follow-up appointments, and ensuring timely communication regarding any appointment delays. To be successful in this patient experience specialist role, you will need at least one year of experience in customer service, clerical, or business-related functions, demonstrating strong organizational skills and the ability to manage multiple tasks effectively. Your commitment to maintaining patient confidentiality, adhering to all clinic and regulatory policies, and embodying our core values will be paramount. We are seeking a detail-oriented, empathetic individual with excellent communication skills to contribute to our "medical administration" and "patient access" team. Job Requirements • One year of customer service experience, clerical, or business-related experience