Online Customer Service No Experience

$28/hr

CDL Jobs - Starting at $28/hr

AD | Jobs2Careers.com · Slaton, TX

New CDL Positions Open. Great Benefits. Top Pay. Hiring Now. Apply Today!

Graduate Apprentice Trainee

Toyota Automated Logistics · Slaton, TX

Graduate Apprentice Trainee (GAT) - Night Shift - Remote Bastian Software Solutions is currently looking for individuals with strong technical skills and a passion for troubleshooting to join our Support group. This is a customer facing position, so this individual must have strong communication and customer service skills. Our team remotely supports production environments all around the globe to resolve issues and minimize the impact to production. Our team troubleshoots both software and hardware issues. As an Application Support Analyst III you will find yourself troubleshooting in-house applications, 3rd party applications, data mining, report building, writing and working with complex queries, database management, indexing, and potentially promoting a software fix. Are you afraid of falling into the rut of doing the same thing day in day out? No problem is the same and no day is the same. You will be able to take pride in your work and be personally responsible for keep our customers multi-million-dollar operations running smoothly. Experience 1-2 Years Qualification BE Computer Science /IT,MCA General Job Duties • Perform QA functions for any issue resolution from support calls. • Track and thoroughly document all customer issues in our ticketing system. • As issues are reported from customers diagnose if the issue is a change or a bug then communicate issues to the analyst, development staff, or sales consultant appropriately. • Understanding of the software development lifecycle (SDLC) as you will be interacting with various developers, analysts and project managers. • Facilitate positive proactive working relationships with customers and internal resources. • Performs visits to customer sites to perform any preventative maintenance that can increase the stability and control of the Exacta software (Proprietary Software) • Participation in an on call and/or escalation rotation. • Handles escalations or consultations from application support specialist. • Performs monthly customer meetings for priority clients. • Act as first point of contact for development. Superior Performance Objectives • Develop Reports using Crystal Management and SQL Server Reporting Services (SSRS). • Create datasets to analyze and recreate issues reported by customers. • Ability to look through database log files to troubleshoot software issues. • Implement and improve remote monitoring tools for our customer's systems. • Demonstrate superior customer service (as measured by our customers: surveys and satisfaction from support renewals). • Ability to work with specialist and provide feedback and/or guidance to resolve an issue. • Ensure escalated issues are recorded in knowledgebase. • Act as a champion and a liaison internally for our customers for all database, reporting and daily stats issues. • Ensure customer satisfaction for at least three priority clients. Requirements • Degree/Education Required • Strong computer skills including Microsoft Office, Microsoft Project, and various Databases (SQL Server and Oracle). Classroom experience with Databases OK • Willing to travel 15-20% Travel includes site visits for preventative maintenance and support of critical issues. • Minimum one year of experience troubleshooting Exacta as an Analyst II. • Excellent customer service skills. Remain positive and calm under pressure. • Excellent troubleshooting abilities and analytical skills. • Ability to write and understand Advanced SQL Queries. • Ability to modify and create SSRS Reports, Stored Procedures and Triggers. • Ability to review and use Source Code to troubleshoot issues. • Ability to diagnose and fix source code. • Superior oral and written communication skills.

Alabama State Coordinator

communities unlimited · Slaton, TX

State Coordinator Description: The State Coordinator of Community Infrastructure supervises state environmental program staff, manages state-level contracts, and provides technical assistance to rural communities addressing water and wastewater infrastructure needs. The position supports project planning, financing, utility operations, and community development as part of Communities Unlimited's partnership with the Rural Community Assistance Partnership (RCAP). Work Location: An ideal candidate will work from home; however, candidate must currently reside in the state of Alabama. State Coordinator Benefits: Medical, dental, and vision insurance Health Savings Account with annual employer contributions Flexible Spending Accounts Company-paid Short-Term & Long-Term Disability and Basic Life Insurance Employer 401k Match Paid holiday, vacation and sick time. State Coordinator Requirements: Education Option A: Bachelor's degree in environmental sciences, social sciences, management, public administration or related field preferred and 8 years' experience. And 1 year of supervisory experience. Option B: High School diploma and Current Water or Wastewater Operator Certification with a minimum of 12 years of experience in operating and/or managing community environmental management systems is required. And 1 year of supervisory experience. Knowledge of federal, state, local, and private-sector funding programs, regulations, and statutes impacting rural water, wastewater, and environmental management systems.Experience providing technical assistance to rural communities, with demonstrated knowledge of water and wastewater system operations, engineering practices, terminology, and regulatory compliance.Proven ability to supervise professional staff, establish performance goals and objectives, and prepare formal reports and program progress reports.Experience managing state and federal contracts and identifying or developing funding opportunities is strongly preferred.Must maintain a valid driver's license, have reliable transportation, an acceptable driving record, and at least the state minimum personal liability auto insurance coverage. Must be authorized to work in the USA. State Coordinator Duties: Supervise and support environmental program staff within the state, including recruitment, onboarding, training, performance management, and workload distribution.Provide technical assistance to rural communities and water/wastewater utilities, helping address operational, regulatory, financial, and infrastructure challenges.Develop reports, feasibility studies, rate analyses, project documentation, and recommendations to support informed decision-making by community leaders and utility officials.Monitor and manage state environmental program activities to ensure compliance with contract requirements, achievement of program goals, and effective service delivery.Build and maintain strong relationships with federal, state, and local agencies, serving as a key liaison for funding, regulatory, and technical assistance partnerships.Conduct training and outreach activities, maintain accurate project records, ensure compliance with organizational policies and grant requirements, and support special projects and organizational initiatives. EOE Compensation details: 78000-82000 Yearly Salary PIef5fa8d8734a-25448-41105309aa415a4b-8b21-40fc-a65c-70d2b25ca29a

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: Together, we are Marken, UPS Healthcare Precision Logistics. As the clinical and advanced therapy part of UPS Healthcare, we reach patients faster, with greater scalability and access to new pathways throughout the supply chain. With our One UPS advantage and comprehensive service portfolio, including Polar Speed's in-network pharmacies, we are optimally positioned to keep our clients competitive in an increasingly complex market. Work Location: This position will begin in a temporary remote capacity. We anticipate transitioning the position to an on-site Miami, Florida office. During these periods, all responsibilities, reporting structure, and performance expectations will remain the same. The temporary remote arrangement will be reviewed regularly. Any changes will be communicated in advance to ensure a smooth transition to an on-site role. Candidates must be able to commute when on-site work resumes. What you will do: • Handle incoming customer requests via phone, email and website with a sense of urgency and attention to detail • Using MNX's proprietary logistics management platform, process, monitor, and manage critical customer shipments for the medical, aerospace, telecommunications and high tech industries • Communicate with customers and agents in a professional and courteous manner • Meet required team metrics • Stay current on all required training What you bring: • At least 1 year of customer service experience • Time Management • Must be at least 18 years old and have a high school diploma or GED • Be proficient in: Microsoft-Word, Excel, Outlook & data entry and type 30 WPM • Knowledge of US and world geography and time zones is preferred • Call Center experience is preferred • Must have outstanding communication, customer service, and organizational skills • Be able to operate in a fast-paced and demanding environment • Be flexible - with the ability to work additional hours as business requires Shift / Hours: Tues-Sat 6:00AM- 4:30PM EST Must be able to train Monday - Friday 8:00am - 5:00pm EST for 3-4 weeks. Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Other Criteria: UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. Basic Qualifications: Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.