$18/hr
Guest Services Agent - Manitoba Remote Camps
Dexterra · Slaton, TX
Job description
Company Description WHO ARE WE? We've been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vitalrole in our society and helping our clients achieve higher performance and productivity. Powered by passionate people, we bring the right teams with the right skills together – offering both experience and regional expertise so companies can operate their day to day, confidently and successfully. Job Description WHAT'S THE JOB? With over 25 years of experience in the remote camp business, Dexterra is a leader in remote camp catering. Well over 50% of our applicants have been referred to by existing employees who recommend Dexterra to their friends and colleagues. As a remote Guest Service Agent reporting to the Lodge Manager, this permanent full-time position is based in Snow Lake Manitoba. Rotation description is 3 weeks on and 1 week off – 10 hours per day. The incumbent, in addition to checking in and out, will be required to interact with guests to ensure that all their needs are met while staying at our facilities and channel feedback as appropriate. The successful candidate will also be responsible for the following: acting as an ambassador by providing outstanding customer service to our internal and external guests; assisting Leadership in performing daily administrative tasks effectively and efficiently; performing other related duties and projects as required. Your work will include: Primary Duties • Greeting and welcome clients in a friendly and professional manner • Assign rooms and issue appropriate keys or access cards • Maintain accurate occupancy and client records • Book, confirm, and modify reservations as required • Transmit and receive messages, ensuring timely delivery • Distribute morning reports and information to clients and staff • Complete weekly billing and send charge sheets to clients • Orientate clients to camp rules, policies, and emergency procedures • Provide information on camp facilities, services, and schedules • Answer inquiries regarding hours, directions, and amenities • Log and secure all Lost & Found items Administrative & Support Duties • Enter and update data in Microsoft Excel spreadsheets • Use Microsoft Outlook for internal and external correspondence • Assist in preparing reports, reviewing safety documents, and verifying timesheets • Support special events, decorations, posters, and setup activities. • Assist with various administrative paperwork and filing. • Collect and log client feedback, identifying opportunities for improvement. Health, Safety & Cleanliness • Ensure compliance with all health, safety, and quality standards. • Participate in maintaining the cleanliness and presentation of the facility. WHAT'S IN IT FOR YOU? • RRSP Matching of 5% and extended health & dental benefits that start after 600 hours. • Work-Life Balance of 21 Days On / 7 Days Off Rotation. • Award winning safety culture. • Referral bonus program. • Be #1 on day 1 by joining an industry leader. • Transportation from Winnipeg, Thompson, Flin Flon or The Pas provided Qualifications WHO ARE WE LOOKING FOR? • Minimum one year of Guest Service Agent experience in a similar or hotel environment • Extensive experience with Camp Manager software (or equivalent) preferred • Fluent in English with excellent written and verbal communication skills and comprehension • Exceptional organizational, interpersonal and analytical skills; and superior initiative and attitude • Ability to prioritize multiple demands, and maintain strict confidentiality • Excellent problem-solving skills • Strong customer service focus • Ability and desire to work independently with minimal supervision, and as a team player • Must be able to work in a very busy environment and maintain shared workspace • Computer literate with experience in Word and Excel Additional Information Guest Service Agents work on a rotational schedule of 3 weeks on/1 week off. Site locations are in remote settings, requiring either air travel to site, or via ground on our shuttle. You may be required to work nights, weekdays, weekends, and general holidays. Wages are paid on an hourly basis with a starting rate of $18.00 per hour. Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans' status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request. Follow Horizon North on Facebook ( , LinkedIn ( , and Twitter ( . IND #2
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Medical Assistant II - Remote Patient Monitoring (On-Site)
MaineGeneral Health · Slaton, TX
Medical Assistant II Remote Patient Monitoring (On-Site) Under the supervision of medical staff, supports patient care through remote monitoring services, equipment management, and administrative support. Position: Medical Assistant II Remote Patient Monitoring (On-Site) Location: Ballard Center, Augusta, ME Schedule: 40 hours | Full-time Shift: Days Clinical Responsibilities • Gather and document patient data received through remote patient monitoring programs. • Monitor incoming patient information and ensure accurate and timely documentation in the medical record. • Assist patients with remote monitoring equipment setup and usage. • Troubleshoot remote patient monitoring devices and resolve basic technical issues. • Communicate patient concerns or abnormal findings to the appropriate clinical team members. Administrative & Support Duties • Maintain remote patient monitoring equipment and medical supplies, including stocking, cleaning, troubleshooting, and reordering as needed. • Perform a variety of administrative and clerical duties, including scheduling, patient registration, reception, filing, data entry, and prior authorization support. • Ensure accurate documentation and completion of required records and reports. • Support departmental workflows to promote efficient patient care and operations. • Operate a motor vehicle to conduct MaineGeneral Health business when required. What We're Looking For • Graduate of an accredited Medical Assistant program or equivalent combination of education and experience. • Current Medical Assistant certification preferred, or ability to obtain within an established timeframe. • Strong organizational, communication, and customer service skills. • Comfortable working with technology and troubleshooting patient monitoring equipment. • Ability to manage multiple priorities while maintaining attention to detail. • Proficiency with electronic medical records and standard office software. • Valid driver's license and acceptable driving record, if required for job duties. Why This Role Stands Out • Be part of an innovative care model that helps patients stay connected to their healthcare team from the comfort of their own home. • Combine direct patient support, technology, and administrative coordination in a dynamic role. • Make a meaningful impact on patient outcomes by supporting proactive monitoring and intervention. • Join a collaborative team dedicated to improving access, convenience, and quality of care. Why MaineGeneral? At MaineGeneral Health, we're committed to enhancing the health of our communities while supporting the growth and well-being of our team members. Scheduled Weekly Hours: 40 Scheduled Work Shift: Day (United States of America) Job Exempt: No Benefits: Supporting all aspects of our employees' wellness physical, emotional and financial is a critical component of being a great place to work. With the wide range of benefits and programs available, employees have the resources they need to be well at every stage of life and plan for the future. Physical Wellness: • We offer quality health, dental, and vision benefits and wellness programs and resources to provide employees access to resources for a healthy lifestyle and help manage health care costs. • Employees have access to industry-leading leave for new parents. • A generous earned time plan is offered to all employees - We believe employees need and deserve time away from work to observe holidays, be with family, go on vacation, or simply take care of themselves. Emotional Wellness: When life gets challenging, employees have access to our Employee Assistance Program for employees and anyone in their household. Financial Wellness: • Access the wages you've already earned before payday with Payactiv, giving you greater flexibility over your finances. • Tuition Reimbursement is available to all employees to further develop skills and career. • We offer eligible employees up to 2% of eligible pay in 403(b) company-matching contributions plus another 2% in the 401(a) retirement income plan. • Three insurance plans are available to protect your family from the sudden loss of income in the event of your death, terminal illness or serious injury from accident. • We offer both short-term and long-term disability insurance to replace a portion of your income if you become disabled and cannot work for a period of time. Career Mobility: Helping our employees develop their skills and grow their careers is critical to how we retain our talent and sustain our business. We do this by offering our teammates a variety of leadership-supported programs and learning and development resources for every stage of their professional development. We know that our employees are our most valuable resource they're how we grow our business and care for our community. Equal Opportunity Employer M/F/Vet/Disability Assistive technologies are available. Application assistance for those requesting reasonable accommodation to the career site is available by contacting HR at (207) 861-3440.