Customer Care Team Member
Harte Hanks · Slaton, TX
Job description
Customer Care Team Member Harte Hanks (NASDAQ: HHS) is a leading global customer experience company whose mission is to partner with clients to provide them with CX strategy, data-driven analytics and actionable insights combined with seamless program execution to better understand, attract, and engage their customers. Using its unparalleled resources and award-winning talent in the areas of Customer Care, Inside Sales, Fulfillment and Logistics, and Marketing Services, Harte Hanks has a proven track record of driving results for some of the world's premier brands. Headquartered in Chelmsford, Massachusetts, Harte Hanks has over 2,500 employees in offices across the U.S., Europe and Asia Pacific. Overview of Job & Responsibilities: Do you enjoy streaming online, playing video games, or creating content for social media? Do people often ask you for assistance with troubleshooting their systems or when they are having connectivity issues? Are you comfortable providing remote support to others? If you answered yes to any of these questions, you may be ready to become a #Hartemate! Harte Hanks representatives provide remote support to customers of our entertainment, transportation, and restaurant clients. You will enjoy this role if you are comfortable using multiple handheld electronic devices and are passionate about helping others Essential Responsibilities: • Handle client's customer service, technical support, billing, retention and product related inquiries with empathy and patience Ask probing questions and use critical thinking to determine root cause of the issue • Clearly document the caller's inquiry, troubleshooting steps taken and resolution/next steps • Compose professionally written emails and follow proper escalation procedures • Educate and guide customers, of all technical skill levels, through troubleshooting processes using multiple web-based tools Qualifications, Knowledge, and Skills: • Clear and understandable communication through verbal and written English • Must reside in one of the following states: AR, FL, GA, KS, NC, OH, OK, PA, SC, TN, TX, VA • Your own desktop or laptop computer with Windows 11 Operating System (Sorry No Apple, Chrome OS, or Tablets) • Additional Monitor (2 monitor minimum requirement) • Wired USB headset • Ability to connect an ethernet cable to a wired modem connection (wireless and Wi-Fi modems are not allowed) • Windows 11 Operating system • Additional Monitor • Smartphone for two-factor authentication • Attached or embedded webcam on your personal device • Strong customer service skills • Analytical thinking and problem-solving • Ability to navigate multiple windows and applications to provide accurate information to end user • Ability to work flexible shifts based on business needs • Familiarity with troubleshooting iOS (iPhone/iPad), Android (Handset/Tablet), Gaming Consoles (Xbox, PlayStation), Smart TVs (Samsung, Vizio, Amazon), Streaming Devices (Roku, Firestick) and Computer Browsers (Firefox, Chrome) • High school diploma or equivalent • Must pass all assessments, system, and background checks What We Offer: • Group Health and Wellness (Medical, Dental, and Vision) • Health Savings Account (HSA) • Educational Assistance • Voluntary plans, including critical illness, accident, and hospitalization • 401k plan with Company Match and Roth contributions with immediate vesting • Pet Insurance discounted legal services, employee discount programs, and more…. In alignment with our core values to be inclusive and meaningful change for the better of our team, Harte Hanks is committed to creating a more diverse and inclusive culture, and we are proud to be an equal opportunity employer.
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Dedicated CDL-A Truck Drivers CDL-A Dedicated runs offer high earnings, weekly home time, unique benefits, and more! It's an exciting time for CDL-A truck drivers to join USA Truck's Dedicated division because we offer high earning potential and weekly home time plus unique benefits when you join the USA Truck team. Learn more and apply today! Why choose USA Truck CDL-A dedicated truck driver jobs? • Earn up to $114,000 per year • Earn up to $2,190 per week • 1st year earnings $80,000 - $90,000 average • Dedicated account; weekly home time • 5.5-day work schedule Benefits • Paid time off (PTO) • Paid orientation • 7 paid holiday opportunities annually • Comprehensive healthcare coverage including Medical, Dental, and Vision • Company-paid Life and AD&D insurance • Access to a wide range of voluntary benefits • CDL Defender, Family Defender, and Identity Defender coverage options • 401(k) retirement plan • HSA and FSA benefit options • Rider and pet policy • Parking reimbursement program Bonus Opportunities • Long Haul Tenure Reward • Quarterly bonus - earn an additional $0.05 CPM every quarter! • Earn up to $3,000 in driver referral bonuses for qualified referrals Equipment & Technology • Late-model trucks equipped with 1500-1800 watt inverters and 100% automatic transmissions • Advanced in-cab technology including electronic logging and GPS navigation systems CDL-A Dedicated Truck Driver Job Requirements: • Must be at least 21 years of age • 6+ months CDL A driving experience required • No DUI, DWI, or moving violations involving drugs or alcohol in the last 3 years • Stable work history • Valid CDL-A and Medical Card A more positive driver experience starts at USA Truck. Fill out our short form today! Call 844-579-0850 or Apply Online!
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$85K-$110K+ a Yr! Hiring CDL-A Truck Drivers - Quick Apply!
Hiring Drivers Now · Slaton, TX
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Alabama State Coordinator
communities unlimited · Slaton, TX
State Coordinator Description: The State Coordinator of Community Infrastructure supervises state environmental program staff, manages state-level contracts, and provides technical assistance to rural communities addressing water and wastewater infrastructure needs. The position supports project planning, financing, utility operations, and community development as part of Communities Unlimited's partnership with the Rural Community Assistance Partnership (RCAP). Work Location: An ideal candidate will work from home; however, candidate must currently reside in the state of Alabama. State Coordinator Benefits: Medical, dental, and vision insurance Health Savings Account with annual employer contributions Flexible Spending Accounts Company-paid Short-Term & Long-Term Disability and Basic Life Insurance Employer 401k Match Paid holiday, vacation and sick time. State Coordinator Requirements: Education Option A: Bachelor's degree in environmental sciences, social sciences, management, public administration or related field preferred and 8 years' experience. And 1 year of supervisory experience. Option B: High School diploma and Current Water or Wastewater Operator Certification with a minimum of 12 years of experience in operating and/or managing community environmental management systems is required. And 1 year of supervisory experience. Knowledge of federal, state, local, and private-sector funding programs, regulations, and statutes impacting rural water, wastewater, and environmental management systems.Experience providing technical assistance to rural communities, with demonstrated knowledge of water and wastewater system operations, engineering practices, terminology, and regulatory compliance.Proven ability to supervise professional staff, establish performance goals and objectives, and prepare formal reports and program progress reports.Experience managing state and federal contracts and identifying or developing funding opportunities is strongly preferred.Must maintain a valid driver's license, have reliable transportation, an acceptable driving record, and at least the state minimum personal liability auto insurance coverage. Must be authorized to work in the USA. State Coordinator Duties: Supervise and support environmental program staff within the state, including recruitment, onboarding, training, performance management, and workload distribution.Provide technical assistance to rural communities and water/wastewater utilities, helping address operational, regulatory, financial, and infrastructure challenges.Develop reports, feasibility studies, rate analyses, project documentation, and recommendations to support informed decision-making by community leaders and utility officials.Monitor and manage state environmental program activities to ensure compliance with contract requirements, achievement of program goals, and effective service delivery.Build and maintain strong relationships with federal, state, and local agencies, serving as a key liaison for funding, regulatory, and technical assistance partnerships.Conduct training and outreach activities, maintain accurate project records, ensure compliance with organizational policies and grant requirements, and support special projects and organizational initiatives. EOE Compensation details: 78000-82000 Yearly Salary PIef5fa8d8734a-25448-41105309aa415a4b-8b21-40fc-a65c-70d2b25ca29a
Service Center Associate
Eteam · Slaton, TX
Job Title: Service Center Associate Location: Seven Hills, OH REMOTE Duration: 9 months Duties: CANDIDATES WILL WORK REMOTE, PREFERRED CENTRAL OR EASTERN TIME ZONE. Training Schedule Starting Monday August 17th, 2026 Monday through Friday 8am-5pm EASTERN 2-week training After Training Hours of Operation: 10am-8pm EST, 7 days a week Rep will work 5 days (1 day will be a weekend day) 8 hour shifts including a 30 minute lunch. Possible Schedules: 10:00am-6:30pm EST 10:30am-7:00pm EST 11:00am-7:30pm EST 11:30am-8:00pm EST Weekends are required - has one weekend day off, one day off during the week Equipment will be provided (desktop, monitors, keyboard, mouse, headset) but they may need to use a personal device to attend at the start of training. This will depend on arrival of equipment. Must have broadband internet service. Must be able to have client computer, telephone and VPN devices plug directly into the router within their home. Must not work over WIFI connection in their home regardless of upload or download speed. Pre Screening Questions Have you ever worked in a call center before? What experience do you have working from home? How comfortable are you using the elements of Microsoft office and using multiple systems at once? If yes, can you give an example from your past experience? What do you like/dislike about your current work environment? Are you able to work a weekend day Have you worked with client before? Provide name of manager, duration, reason behind leaving? QUALIFICATIONS Education & Licensing High school diploma or GED required. Experience One (1) year of clerical or customer service experience or equivalent combination of education and experience preferred. Skills & Knowledge Excellent oral and written communication PC literate, including Microsoft Office products Good customer service skills Strong organizational skills Good interpersonal skills Ability to work in a team environment Ability to meet or exceed Performance Competencies PRIMARY PURPOSE: To expedite the Customer Service claims application process; to ensure correct case assignment; and to act as a customer liaison in assisting the customer with the correct contact person to resolve problems and/or questions. ESSENTIAL FUNCTIONS and RESPONSIBILITIES Assigns new claims to the appropriate claims handler. Enters verbal and written application information that meets both the internal and external customers' requirements accurately into the claims management system. Contacts the customer by telephone, written correspondence and/or the claims system regarding documentation required to process a claim, required time frames and claim status. Communicates clearly and professionally with the customer by telephone and/or written correspondence regarding all aspects of claims process. Participates in and maintains a quality service culture within the Customer Service Team. Attendance during scheduled work hours is required. ADDITIONAL FUNCTIONS and RESPONSIBILITIES Performs other duties as assigned. Supports the organization's quality program(s).