New Store: FRONT END/CASHIER
Kroger Family Of Companies · Omaha, NE
Job description
Assist customers and process sales. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. RESPONSIBILITIES • Deliver and encourage other associates to deliver excellent customer service • Perform cashier functions, including open/close register, ring sales, complete tender transactions, bag merchandise, make money drops and knowledge of produce codes • Complete file maintenance log for price discrepancies • Maintain cleanliness of checkstand area to housekeeping standards • Answer telephones • Comply with all corporate policies • Promote and follow Company initiatives • Verify all Electronic Article Surveillance Tags are deactivated or removed from products at point of sale • Respond to Electronic Article Surveillance pedestal activations and verify tag removal, as necessary Store Accounting: • Maintain all store accounting functions • Prepare bank deposit of excess funds (cash and checks Customer Service Desk: • Open and close desk • Process refunds, exchanges, money orders and transfers, bill pay, gift cards, purchase orders, equipment rentals • Provide lottery service (except Alaska) and fish and game licenses • Send/receive faxes • Administer lost and found • Run vendor reports • Ability to work cooperatively in high paced and sometimes stressful environment. • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. • Ability to act with honesty and integrity regarding customer and business information. • Ability to follow directions and seek assistance when necessary to resolve customer and business issues. • Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults. • Must be able to perform the essential functions of this position with or without reasonable accommodation QUALIFICATIONS Minimum • High school diploma or general education degree (GED); or combination of relevant education and experience • Six months cashier experience to work at Customer Service Desk • Minimum 18 years of age/19 years of age in Idaho/ 19 years in Alaska if selling tobacco • Ability to pass drug test • Ability to work in a fastpaced environment • Ability to work weekends on a regular basis, work any shift and work overtime as needed • Ability to organize/prioritize tasks/projects • Accuracy/attention to detail Desired • Knowledge of company policies, procedures, and organizational structure • Related retail experience
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