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Care Plan Specialist (US Hours)

Pearl · Spokane, WA

Administrative/ClericalPosted 7+ days ago
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Care Plan Specialist Work From Anywhere in the Philippines Work Schedule: PST | 9:00 AM – 6:00 PM (Monday–Friday, flexible for urgent patient inquiries) Compensation Range: $1200 - $1,400 USD/month based on experience A fast-growing US healthcare provider specializing in personalized treatment for patients with chronic headaches and migraines is looking for a Care Plan Specialist to manage patient care plans and guide patients through their treatment journey. The team blends clinical expertise with a patient-first approach, delivering compassionate, specialized, and ongoing care designed to improve quality of life. Care is high-touch and continuous, with every patient supported across the full arc of their treatment. Day-to-day, the Care Plan Specialist conducts patient intake, transcribes physician diagnoses and treatment plans, builds and maintains personalized care plans, runs post-appointment follow-ups, and coordinates insurance, prior authorizations, and billing inquiries. Success means accurate, compliant, and up-to-date documentation alongside a seamless, supportive experience for every patient.

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$21/hr

Full Time Call Center Agent

Sound Telecom · Spokane, WA

Full Time Call Center Agent Sound Telecom is seeking full-time Call Center Agents to provide the friendly, professional voice our clients depend on. This role is ideal for those who thrive under pressure as the day to day involves skillfully managing a high-volume of incoming calls. You'll be tasked with providing an exceptional experience for callers while maintaining service quality and meeting performance expectations. Since we deliver exceptional service 24/7, 365 days a year, this role requires availability to work a weekend day and holidays. To excel in this role, you should have a typing speed of 35WPM and proficient computer skills. We are seeking self-motivated, accountable individuals with a warm demeanor who remain composed when assisting upset callers. Success here requires strong attention to detail in writing and a consistent dedication to reliable attendance and schedule adherence. While previous customer service experience is not required, it is a bonus! This is an in-office position. Pay: Earn a premium rate of $21/hour by maintaining perfect attendance. This includes punctuality at the shift start, timely returns from breaks, and full shift completion. The base rate without perfect attendance is $18/hour. Benefits: • Employee Stock Ownership Plan • 401k with Matching Contributions • Full Medical, Dental, and Vision Insurance • Paid Vacation • Life Insurance Policy • Legal Assistance Shifts: • Full Time - 40 hours per week, 10 hour shifts • Must be available to work a weekend day (Sat or Sun each week) APLV is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

Full-timeCustomer Service/Call Center
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$45k–$75k/yr

Client Services Coordinator - Reservations Support

Aisles & Abroad · Spokane, WA

Position Overview We are seeking a Client Services Coordinator to support reservation management and ensure all booking-related details are handled accurately and efficiently. This role plays a key part in delivering a high-quality client experience through organization and communication. Key Responsibilities • Manage and coordinate reservation requests • Collect and document client preferences and details • Review booking information for accuracy and completeness • Communicate confirmations, updates, and necessary follow-ups • Maintain organized records of client interactions and reservations • Assist with administrative coordination and workflow support Requirements • Strong organizational and communication skills • High attention to detail • Ability to manage multiple tasks efficiently • Comfortable using digital platforms and communication tools Preferred Qualifications (Not Required) • Background in customer service, administrative support, or coordination • Familiarity with reservation or scheduling systems What We Offer • Fully remote work environment • Structured onboarding and training • Professional development opportunities • Collaborative team environment $45,000 - $75,000 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

RemoteAdvertising/Marketing/Public Relations
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Behavioral Health Advocate Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resourcesthey need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. As a Behavioral Health Advocate you will respond to treatment requests from providers and facilities, as well as manage and deescalate crisis calls from members. You'll have a direct impact on the lives of our members as you recommend and manage the appropriate level of care throughout the entire treatment plan. This is a telephonic, queue based position responding to treatment requests and crisis calls. The schedule is Monday - Friday, 8am - 5pm CST and includes working one weekday holiday per year. You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: • Work with providers, facilities, and members to perform utilization management and authorization for outpatient services • Ensure that behavioral health care services provided are medically necessary per standard guidelines and provided in the most appropriate setting • Assess, plan, implement, coordinate, monitor, and evaluate the options and services to meet the enrollee's health needs using education, communication, and all available resources to promote quality, cost-effective outcomes • Plan for discharge and manage transitions between care settings to ensure the appropriate services/resources are in place for quality outcomes • Refer members to appropriate psychiatric and community referrals and assist with identifying and removing potential barriers You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • Licensed Master's degree in Psychology, Social Work, Counseling, or Marriage and Family Therapy; or Licensed Ph.D. • Active, unrestricted, independent clinical licensure in state of residence (e.g., LCSW, LICSW, LMFT, LMHC LP, LPC, LPCC, etc.) • 2+ years of experience in a related mental health setting • Proficient in MS Office Suite, including Word, Outlook, Excel, and Teams • Dedicated, distraction-free workspace and secure, high-speed internet at home • Able to work Monday - Friday, 8am - 5pm CST • Available to work one weekday holiday per calendar year Preferred Qualifications: • Licensed Alcohol and Drug Counselor (LADC) • Experience working with Substance Use Disorders (SUD) • Experience working with children, adolescents, and families • Experience in an inpatient setting • Experience in a community mental health setting • Dual diagnosis experience with mental health and substance abuse • Experience in a managed care environment (i.e., health insurance company / managed care organization [MCO]) • Proven solid problem-solving skills • Proven excellent customer service skills • Proven excellent organizational skills Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 - $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

RemoteFull-timeHealthcare - Allied Health
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