Cashier/ Store Support Teammate (Jordan Creek Town Center)

Overview Help Patients Feel Welcome From the Moment They Arrive The Experience Specialist is responsible for basic front desk patient experience, ensuring a seamless experience for patients and visitors. The role extends a professional welcome, assists with paperwork, and guides patients to the appropriate departments. The role addresses general patient inquiries, answers the incoming calls and escalates urgent concerns to experience specialist leads. The role supports in maintaining accurate patient records in the EMR system and collects patient feedback. Schedule: 2 days a week - Thursday & Friday: 8am - 4:30pm Why UnityPoint Health? At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members. Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in.  Here are just a few:     • Expect paid time off, parental leave, 401K matching and an employee recognition program. • Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members. • Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family. With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.   And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. Find a fulfilling career and make a difference with UnityPoint Health. Responsibilities • Extends a professional welcome to all patients and visitors, providing information on services and procedures. • Serves as the first point of contact for patients and visitors, caters to general patient interactions, assisting with check-in and check-out, ensuring a smooth and efficient registration process. • Guides patients to appropriate departments, clinics, or service areas. • Keeps patients and families updated about wait times, physician availability, and procedural delays. • Assists patients in completing paperwork, including consent forms, intake forms, and insurance documentation. • Addresses general patient inquiries, concerns, and complaints with empathy and escalates complex or urgent matters to experience specialist II. • Offers guidance on charges, payment processes, insurance procedures, and provides non-medical information to patients if needed. • Supports in maintaining latest patient records in the EMR system, ensuring data accuracy. • Answers incoming calls, providing basic information and forwarding calls to the concerned department. • Ensures all patient interactions and data handling comply with confidentiality regulations and UPH standards. • Participates in training programs to stay updated on best practices in patient care and healthcare regulations. Qualifications Education: High School Diploma or equivalent required. Experience: Previous customer service experience in hospital or healthcare setting preferred. Other: Patient confidentiality and sensitivity to visit conditions and treatment required.

Description Looking for a career where you love what you do and who you do it with? You're in the right place. Healthcare here is different - we're locally owned and led by our physicians, and all decisions are always made right here in Central Iowa. By working at The Iowa Clinic, you'll get to make a difference while seeing a difference in our workplace. Because as one clinic dedicated to exceptional care, we're committed to exceeding expectations, showing compassion and collaborating to provide the kind of care most of us got into this business to deliver in the first place. Think you've got what it takes to join our TIC team? Keep reading... A day in the life... Wondering what a day in the life of Patient Access Representative at The Iowa Clinic might look like? • Manage patient flow by monitoring waiting areas, coordinating with clinical staff, and communicating delays. • Perform front-desk operations including patient check-in/check-out, scheduling, and maintaining an organized, welcoming environment. • Accurately collect, update, and manage patient demographic, insurance, and financial information in the EMR. • Verify insurance eligibility and benefits; communicate financial responsibilities and collect payments. • Handle calls, messages, and EMR task lists, ensuring timely follow-up and issue resolution. • Support registration workflows, including kiosks, document management, and resolving data errors. • Assist patients with billing, insurance questions, estimates, and prior authorizations. • Maintain compliance with privacy, security, and regulatory standards. • Collaborate with team members, provide coverage as needed, and support overall clinic operations with flexibility and professionalism. This job might be for you if... Education • High school diploma or equivalent. Qualifications • Prior customer service experience required. Previous medical office or healthcare experience strongly preferred. • Familiarity with insurance plans, billing processes, and revenue cycle workflows preferred. • Typing, filing, telephone, and basic Microsoft Office proficiency required. • Working knowledge of insurance plans and verification processes (preferred). • Proficiency with EMRs, Microsoft Office applications, and general office equipment (preferred). Know someone else who might be a great fit for this role? Share it with them! What's in it for you • One of the best 401(k) programs in central Iowa, including employer match and profit sharing • Employee incentives to share in the Clinic's success • Generous PTO accruals • and paid holidays • Health, dental and vision insurance • Quarterly volunteer opportunities through a variety of local nonprofits • Training and development programs • Opportunities to have fun with your colleagues, including TIC night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night... we could go on and on • Monthly departmental celebrations, jeans days and clinic-wide competitions • Employee rewards and recognition program • Health and wellness program with up to $350/year in incentives • Employee feedback surveys • All employee meetings, team huddles and transparent communication

Front Desk Assistant Position details: The Front Desk Assistant position provides support to instructors and students during busy class transitions and throughout their shift. Their presence positively impacts interactions at the front desk by assisting in smooth class transitions, answering student questions, handling basic account issues in MBO, and monitoring the trade team/studio cleanliness, and supplies. Who you are: • You are a knowledgeable, reliable instructor who provides exceptional front desk experience. • You exemplify Power Life's core values of connection, welcoming, energetic, high standards, and dependable. • Must have at least 3 months of experience as an instructor at Power Life. • Your availability aligns with our current shift needs. Front Desk Assistant expectations: • Complete your assigned shift(s) as scheduled on a weekly basis. • 90-day minimum commitment. What you will earn: • You will earn $20/hour for Front Desk Assistant shifts. • Payment for Front Desk Assistant shifts will not overlap with class pay for time present at the front desk/teaching regularly scheduled or subbed classes. Our team will be in touch if there are any open positions that match your availability. If there are no current openings, your application will be saved on file for the future!

Amazon Prime Delivery Drivers are responsible for delivering Amazon packages to residential and business locations on assigned delivery routes. Drivers typically work for an Amazon Delivery Service Partner (DSP) and drive a company-provided delivery van. Drivers are responsible for loading packages into the delivery vehicle, following delivery routes using a handheld device, delivering packages, taking delivery confirmation photos, and providing professional customer service.