Crew Member

$42/hr

Licensed Practical Nurse (LPN) - up to $42/hr

ShiftKey, LLC · Wichita, KS

Build your own schedule. Take control of your career. Looking for LPN jobs that fit your life? If you're tired of having no control over your schedule or just want to earn more money, PRN shifts could be what you're looking for! ShiftKey enables independent Licensed Practical Nurses like you to bid on per diem LPN shifts posted by a vast network of Healthcare Facilities—all based on criteria you select. Choose the facilities you want, on days you want, and bid the rate you want. • Better work/life balance - Don't want to work nights? Need Mondays off? Only want to work once in a while? No problem. Use ShiftKey to work as little or as much as you like. • Extra income - Use ShiftKey to pick up shifts whenever you need a little extra money, even if you have another job. Get paid the next day with a PayCard or go with weekly direct deposit. • Pick the right environment for you - PRN shifts are a great way to experience a variety of facilities. ShiftKey partners with Stride Health to allow healthcare professionals who use the ShiftKey App to access Stride's portable benefits platform for affordable healthcare options such as: • Health • Dental • Vision • Life Insurance Role Requirements: • A high school diploma or GED. • A valid LPN license in the state of Kansas. About the Role: You know better than anyone that LPNs are essential members of a facility's medical team. Your role is to assist RNs and physicians in keeping patients comfortable and on the road to recovery. Here are a few things you might do: • Chart and record the administration of medication and treatment. • Patient observation. • Perform specific procedures, such as reading and recording vital signs, measuring and recording weight and height, and running other diagnostic tests. • Comfort and reassure apprehensive patients. Here's what ShiftKey users have to say about us: "This was one of the best choices I've made as a nurse. I love the freedom I have now!!" - LVN, Dallas, TX "Amazing! You make your own schedule. You get daily pay or weekly. And they always respond when you need them." - CNA, Springfield, TN "I've been using ShiftKey for years. It's a very good way to work. The people and facilities are respectful and helpful." - CNA, Kansas City, MO

$18.50/hr

Customer Service Representative (Remote EST)

CVS Health · Wichita, KS

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and qualityin everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Position Summary: We are seeking a compassionate, customer-obsessed Customer Service Representative to care for our customers. Our customers include members of our benefit plans, employers that offer benefits, doctors, hospitals, and other providers of healthcare.? In this role, you will create connections with our customers by helping with their benefits and claims to improve their health and well-being. You will be responsible for educating customers about their benefits and claims while resolving issues and directing them to helpful resources. This position requires adaptability and empathy, as you will be handling a variety of inquiries and ensuring customer satisfaction through kind and respectful interactions. ?As the face of our company, you will care for our customers by researching issues, documenting outcomes, resolving inquiries and delivering a high level of customer satisfaction. Your ability to listen and respond to customer needs is crucial in inspiring trust and loyalty. Key Responsibilities: • Actively listen and be an advocate for customers, understand their needs and provide guidance and support • Resolve customer inquiries and issues efficiently while documenting all interactions. • Educate customers about available resources and assist them in navigating their options. • Anticipate customer needs and provide proactive solutions to enhance satisfaction. • Collaborate with team members and other departments to address service issues and improve outcomes. • Document all customer correspondence and maintain confidential records of patient information. • Follow policies, procedures, and the CVS/Aetna Code of Conduct. Your performance will be measured by: • Customer satisfaction with the service you provide. • Demonstrating CVS/Aetna's "Heart at Work" behaviors including Putting People First, Joining Forces, and Inspiring Trust. • Your ability to resolve customer issues the first time they call. • Quality and accuracy of interactions with customers. • Reporting to work and adhering to your assigned schedule. Our Leadership and Welcome Teams will help you succeed by providing: • New colleague orientation to learn about our company and your role. • Engaging and comprehensive training ranging from 4 to 18 weeks depending on the customers supported. • A supportive and inclusive culture that will allow for continuous learning and growth. • Ongoing coaching and mentoring support. • Equipment and resources needed to complete assigned work. Key Competencies and Behavioral Requirements: • Demonstrated empathy and effective communication skills. • Respectful and kind demeanor in all communications while being an advocate for our customers • Strong problem-solving and decision-making abilities. • Ability to manage multiple resources and tasks in a fast-paced environment. This position pays $18.50/hour. Qualified new hires are eligible for a $2,000 sign-on bonus after 9 months of service. Must remain continuously employed for a minimum 12 months. Required Qualifications: • 6+ months of customer service experience • Basic computer skills • You must live in the Eastern Standard Time Zone. ? Preferred Qualifications: • 1+ years of customer service experience in a contact center environment, which may include calls, chats or email correspondence depending on role • 1+ years of claims, provider, dental, medical or other related healthcare experience • Microsoft office experience preferred Education: • High School Diploma, GED, or equivalent experience. You must have: • High-speed internet access with adherence to workplace model and potential telework agreements.? • Willingness to work specific hours, with flexibility Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $17.00 - $28.46 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments ( . This job does not have an application deadline, as CVS Health accepts applications on an ongoing basis. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. CVS Health is an equal opportunity/affirmative action employer, including Disability/Protected Veteran - committed to diversity in the workplace.

Remote Work From Home Data Entry , Earn $1400 Per Week

alljobs · Wichita, KS

About the job Remote Work From Home Data Entry , Earn $1400 Per Week Remote Work From Home Data Entry , Earn $1400 Per Week This is your chance to begin a lifelong profession with unlimited opportunity. Find the liberty you've been looking for by taking a momentto complete our online application.Benefits: • Excellent weekly pay • Safe workplace • Multiple shifts are readily available from morning to night and no experience is needed. • You will have adequate opportunity for growth • Part-time offered - select the days you want to work • A dedication to promote from within Responsibilities: • Must be able to carry out tasks with or without reasonable accommodation • Perform all other responsibilities as appointed • Assist in developing a positive, professional and safe workplace Qualifications: • No experience, Willing to train • Ability to work within recognized turn-around times • Must have excellent interpersonal skills and the ability to organize simultaneous tasks • Ability to translate and use company policies and procedures • Excellent verbal and written communication abilities • Ability to work both individually and within a team environment • Ability to remain organized, give attention to information, follow directions and multi-task in a professional and efficient way

Purpose of Position: The Customer Service Representative I handles calls from customers to resolve, educate, follow-up and respond to questions regarding California Choice/Choice Builder plan administration and procedures groups, members, brokers and general agencies. Essential Functions: • Understanding of company policies and procedures as they apply to California Choice/Choice Builder plans. • Answers questions by telephone from groups regarding new hires, billings, rates, supplies, administrative procedures, etc. • Educates, via telephone, employees/dependents regarding PCP's, ID cards, RX problems, administrative procedures, dependent coverage, address changes, etc. • Follows-up on calls and emails from brokers regarding problems that their groups are experiencing with providers. • Ability to interact with brokers, general agents and sales representatives on a daily basis and must be able to answer questions regarding California Choice processes. • Responds to calls from providers to confirm eligibility and benefits. • Verifies enrollments and resolves issues with carriers. • Expedites processing of members enrollment with carrier if urgent services are needed. • Review and submit appeal requests from groups. • Review /Audit group billing and explain to clients in clear and accurate manner. • Document calls in call tracking system. • Departmental standard requires each Customer Service Representative to provide Service of Unequalled Excellence to all callers by maintaining an average of 90% or greater on Call Reviews. • Answer at least 100% of the daily call volume average. • Provide clear and explicit documentation while maintaining percentage at a level of 90% or higher daily. • Make busy time of 20 minutes or less per day. • Meet department standards for quality and quantity of work. • Meet department and team standards for turnaround times. • Adhere to all HIPAA (Health Insurance Portability and Accountability Act) and PHI (Personal Health Information) guidelines. • On-site regular attendance and punctuality are essential functions of the job. • Performs other business tasks or functions as assigned. Knowledge, Skills & Abilities Required: • At least two (2) years of customer service experience preferred. • Knowledge of the health insurance industry and customer service experience preferred. • Ability to handle irate customers in a courteous, patient, calm and positive manner while maintaining a high quality and quantity of work. • Experience in handling high call volume. • CA Life & Health license required. If successful applicant does not have insurance license, it is required to obtain one within six (6) months of date of hire. • Must have excellent verbal and written communication skills, especially under pressure. • Must be computer literate in Microsoft Word, Excel and Outlook. Accurate data entry skills a must. Typing at 55 WPM or more. • Must be able to work in a fast-paced environment where deadlines are a priority and handling multiple assignments simultaneously. • Problem Solving Skills required. • Must have a proficient knowledge of the English language. • Proficient knowledge of the Spanish language is a plus. If hired as a Bilingual representative, Language Assistance Certification is required every two (2) years. Additional Competencies: Action Oriented, Approachability, Customer Focus, Humor, Listening, Patience, Self-Knowledge, Technical Learning, Time Management, Written Communication In addition to the KSAs and Additional Competencies listed above, there are more competencies related to this position. Please refer to the Individual Contributor - Associate competency addendum. Educational Requirements: • High school diploma or equivalent required. Physical Requirements: Must be able to sit for extended periods of time and occasional standing and walking. Must have adequate hearing for phone work. Vision requirements include close vision and the ability to adjust focus. Must be able to communicate effectively in English. Must be able to use a keyboard and other office equipment. Ability to lift up to 10 pounds occasionally.