Customer Experience Representative

Remote Inbound Customer Service

Arise Virtual Solutions · Wichita, KS

This program needs customer-focused individuals with financial services experience who can provide exemplary customer service - helping callers with everything from routine balance and transaction questions to more complex banking needs. Proven experience using customer service software, CRM systems

Your future role at a glance Location: Wichita, KS Facility: Ascension Via Christi, St Francis Specialty: Electrophysiology Lab Schedule: Day Shift l Full-time | 4 shifts per week from 7:00am - 5:30pm + call requirements Sign-on bonus: Up to $7,500.00 Via Christi associates are eligible for tuition discounts and priority placement in select healthcare programs through our academic partnership with Wichita State University. Life at Ascension: Where purpose meets opportunity Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 97,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter. Benefits that help you thrive • Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options • Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance • Time to recharge: pro-rated paid time off (PTO) and holidays • Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning • Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources • Family support: parental leave, adoption assistance and family benefits • Other benefits: optional legal and pet insurance, transportation savings and more How you'll make an impact in this role • Deliver exceptional direct nursing care by following established evidence-based protocols to ensure the highest standards of safety and clinical excellence for every patient. • Champion patient recovery journeys by continuously monitoring conditions, executing physician orders, and adjusting care plans to respond dynamically to patient needs. • Coordinate multidisciplinary care teams, serving as the central advocate to ensure seamless communication and a holistic approach to patient treatment. • Drive proactive discharge planning in collaboration with the healthcare team to guarantee patients and their families experience a safe, well-prepared transition home or to the next level of care. What minimum requirements you'll need Licensure / Certification / Registration: • Advanced Life Support obtained within 6 Months (180 days) of hire date or job transfer date required. American Heart Association or American Red Cross accepted. • BLS Provider obtained within 1 Month (30 days) of hire date or job transfer date required. American Heart Association or American Red Cross accepted. • Registered Nurse credentialed from the Kansas Board of Nursing obtained prior to hire date or job transfer date required. Education: • Diploma from an accredited school/college of nursing OR Required professional licensure at time of hire required. What additional preferences we're seeking • Proven Intensive Care Unit (ICU) clinical experience, demonstrating the ability to thrive in high-acuity, fast-paced environments. • Technical Competency with critical care medical equipment and specialized ICU technologies. Equal employment opportunity employer Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster. Fraud prevention notice Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system. E-Verify statement Employer participates in the Electronic Employment Verification Program. Please click here for more information.

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DoorDash · Wichita, KS

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.