Work Remotely as a Volunteer Team Member (Pensacola Area)

American Red Cross · Abilene, TX

Full-timeNonprofitPosted Jul 16, 2026
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Job description

The Volunteer Services Team Member will oversee the utilization and access to our volunteering platform; Volunteer Connection, the official American Red Cross volunteer engagement online system.Key ResponsibilitiesProvide expert support and guidance to the region and/or chapterEstablish an ongoing system training calendarConduct system training, using official American Red Cross training materials for volunteers and volunteer supervisorsServe as a champion of our volunteer systemTime commitment: Approximately 4 hours per week, working remotely and/or on-site#J-18808-Ljbffr

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Tanker CDL-A Owner Ops: Regional & OTR Routes • Paid Orientation. H - Hazardous Materials Endorsement. N - Tanker Vehicles Endorsement. CDL - A Tanker Truck Drivers - Partnering with Owner Operators! Are you ready to embark on a career where every mile counts? Action is ready for you. We’re always...

Customer Service Representative We're building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Customer Service Representative is a phone-based role. This person serves as a primary point of contact for long-term care residents, responsible parties, and facility partners. This role is responsible for providing exceptional customer support while ensuring billing accuracy, account reconciliation, payment processing, and compliance with company policies and regulatory requirements. The Customer Service Representative will work closely with customers to resolve account inquiries, verify billing and insurance information, and support organizational initiatives designed to enhance the customer experience and operational effectiveness. Primary Responsibilities • Serve as the primary customer support resource for long-term care residents, responsible parties, and facility staff regarding account inquiries and billing concerns. • Collect, review, and verify account-specific information, including billing details, insurance coverage, payer information, and applicable coding. • Update, maintain, and document customer account activities within designated work campaigns and servicing platforms. • Review account status to verify accuracy, identify discrepancies, and take appropriate action to progress accounts toward resolution. • Conduct outbound calls to customers, responsible parties, insurance providers, and facilities to reconcile account issues and resolve outstanding balances. • Process customer payments accurately and perform follow-up activities to ensure proper posting and account resolution. • Research and resolve billing questions, payment concerns, and account discrepancies in a professional and timely manner. • Maintain detailed and accurate documentation of all customer interactions and account activity. • Ensure compliance with all federal and state regulations, company policies, privacy standards, and departmental procedures. • Participate in corporate campaigns, special projects, and strategic initiatives that support organizational goals and leadership-directed objectives. • Collaborate with internal departments to resolve customer concerns and improve overall service delivery. • Meet established performance, quality, and productivity standards while delivering a positive customer experience. • Perform other duties as needed. Required Qualifications • 1+ year of experience in a high-volume call center environment. • 1+ year of experience with health insurance billing, including Medicaid, Medicare, and/or Medicare Part D. • 1+ year of experience in a remote, work-from-home environment. • Demonstrated proficiency in working multiple systems simultaneously, as well as with Microsoft Office (Outlook, Word, Excel). Preferred Qualifications • Previous experience in a long-term care and/or pharmaceutical environment. • Strong written and verbal communication skills. • Demonstrated professional demeanor in all communications. • Excellent attention to detail. • Strong administrative and data entry skills. • Ability to build relationships with customers and members. • Excellent customer service skills. • Strong problem-solving, investigative, and conflict-resolution skills. • Associate's degree. Education • High school diploma or GED. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $17.00 - $34.15 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments.

NewRemoteFull-timeCustomer Service/Call Center
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Guest Service Representative

Kana Hotel Group · Abilene, TX

Kana Hotel Group Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our team members to our general managers and regional support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company's services. In return you will be given opportunities to grow and advance in your career. Kana Hotel Group is proud to offer the following benefits: • Medical • Vision • Dental • 401K • Immediate pay- earned wage access! • Vacation time • Sick time • Holiday pay • Bonus opportunities • Brand-specific employee discounts • Long term/short term disability • Life insurance Primary Responsibilities • Greet guests and perform check-in/out procedures • Follow all cash and credit card procedures required by hotel and brand standard • Check house count to determine the rooms available for the day • Review credit limit exception report & gets additional approval if necessary • Check expected departures for today & clears checkouts or extends stays after check out time • Update housekeeping room status when received from housekeeping • Balance departments from daily activity report at the end of shift • Performs cashier shift change when cash is in balance • Explain any of the hotel's promotional items to each guest checking in & gives them to any guest who requests them • Mention various hotel amenities, (i.e. free breakfast, spa, fitness center, voice mail, etc.) to guests during lags in phone or in-person conversations • Respond promptly to any guests' inquiries or complaints; Offers alternate solution if guest demand cannot be met • Demonstrate commitment to servicing the guest by being hospitable and accommodating • Document any guest accidents by completing the accident report form • Ability and flexibility to work various shifts including evenings, weekends, and holidays Education/Experience • High school diploma or GED preferred • One year hospitality experience preferred • Customer service experience required • Experience handling cash and credit card procedures • Attention to detail • Knowledge of the hotel layout, all amenities offered, and all procedures & organization. • Knowledge of local geographic area knowledge, area businesses & services, major highway/street information, and community events & attractions. Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

NewUrgentHospitality - Lodging/Resort/Travel
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