Customer Service Representative, Work from Home
RemoteOnline · Abilene, TX
Job description
Customer Service Representative, Work from Home The Customer Service team assists insureds, individuals, service providers, and adjusters with claim payments processed by One Inc. To do well in this role, you need to be a people-person who is detail oriented and has a strong interest inexceeding expectations. Responsibilities: • Maintain a positive, empathetic, and professional attitude toward customers at all times. • Respond promptly to customer inquiries. • Communicate with customers through various channels (i.e., phone, email, chat, etc.). • Resolve customer complaints and de-escalate situations or escalate to team lead or Manager and/or other internal resources necessary • Knowledgeable in our products and services • Keep records of customer interactions, transactions, comments, and complaints. • Communicate and coordinating with colleagues as necessary. • Providing feedback on the efficiency of the customer service process. • Ensure customer satisfaction and provide professional support. Requirements: • High school diploma or equivalent • At least 18 years of age • Customer orientation and ability to adapt/respond to different types of characters • Previous contact center experience • Excellent communication and presentation skills • 2 years of recent financial experience • Familiarity with CRM systems and practices • Ability to contribute in a fast paced, team-oriented environment • Aptitude to multi-task and adjust quickly to change in a busy financial service center Benefits: • 401(k) • Dental insurance • Referral program • Paid time off • Employee discount • Flexible schedule • Health insurance • Vision insurance
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Customer Service Rep - Remote Data Entry Clerk
alljobs · Abilene, TX
About the job Customer Service Rep - Remote Data Entry Clerk Customer Service Rep - Remote Data Entry Clerk Thanks for checking us out! Work From Home Data Entry Jobs - Part-time, Full-time We are actively searching for people that have a desire to work from home doing data entry like tasks as an online work from home mostly focus group participant as well as survey researcher. This job requires no formal experience. You will certainly need to provide a computer, mobile phone or laptop and also have access to a secure internet connection. Please apply online via our web site. This is a work from home gig that you would be doing on the side, make your very own hours. If you're already on-line playing games and surfing the web then simply add a couple of tasks to your day as well as earn extra income. No experience needed, no degree or formal education required-- so get started today! Job Requirements: • Perform data entry in EMR • Prepare info for data entry • Perform entry-level support for the data entry function • Perform data entry on computers • Perform data entry of credits • Provide entry-level administrative support to the data entry function • Perform high volume data entry work • Perform data entry of new applications • Complete clerical functions or data entry jobs • Perform data entry duties typing, faxing • Delete data entry mistakes and get in corrections • Maintain data entry requirements by following data program strategies • Do entry into application and deal with dealers to ensure data entry is • Train new data entry employees on computer system • Perform regular clerical and data entry functions • Ensure timely data entry as well as file management • Operate data entry devices to perform a range of keypunching data entry and verification tasks • Established for every client for data entry • Review and also confirm data before entry • Perform daily audits and also data entry adjustments JOB ADVANTAGES: • Flexibility to participate in discussions on the internet or in-person. • No commute needed if you select to work from home. • No minimum hrs. You can do this part-time or full-time • Gain Part-time income from the comfort of your home. This work allows you to: • Work on your time - you work when you desire. • Learn brand-new skills, get access to in-demand work from home tasks • No dress code, work in your pj's or work in a suit - you choose Get started today by visiting our site - and once there follow directions as listed
Remote Position This position is national remote. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. This position is full time, Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 5:00 pm PST. It may be necessary, given the business need, to work occasional overtime. We offer weeks of on-the-job training. The hours of the training will be aligned with your schedule or will be discussed on your first day of employment. Primary Responsibilities: • Demonstrate understanding of internal / external factors that may drive caller questions / issues (e.g., recent plan changes, mass mailings, call directing / rerouting, weather emergencies) • Ask appropriate questions and listen actively to identify underlying questions / issues (e.g., root cause analysis) • Gather appropriate data / information and perform initial investigation to determine scope and depth of question / issue • Identify and coordinate internal resources across multiple departments to address client situations, and escalate to appropriate resources as needed • Proactively contact external resources as needed to address caller questions / issues (e.g., providers, labs, brokers) • Utilize appropriate knowledge resources to drive resolution of applicable questions / issues (e.g., websites, CRM tools, Onyx, Siebel, knowledge bases, product manuals, SharePoint) • Identify and communicate steps / solutions to caller questions / issues, using appropriate problem-solving skills and established guidelines, where available (e.g., workarounds, descriptions of relevant processes) • Offer additional options to provide solutions / positive outcomes for callers (e.g., online access to relevant information, additional plan benefits, workarounds for prescription delays) • Make outbound calls to resolve caller questions / issues (e.g., to callers, providers, brokers, pharmacies) • Drive resolution of caller questions / issues on the first call whenever possible (e.g., first-call resolution, one-and-done) • Ensure proper documentation of caller questions / issues (e.g., research conducted, steps required, final resolution) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 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Wireless services such as satellite, hot spot, line of sight antenna cannot be used for telecommuting.) • Ability to connect directly into internet - via hard wire (either directly to modem or router) *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16 - $29 per hour based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. 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Crew Member
Chipotle Mexican Grill · Abilene, TX
CULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts toshift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. THE OPPORTUNITY At Chipotle, we've created a better place to eat and work. Many employees start just expecting a paycheck but end up with a rewarding career. We provide exceptional training and a clear career path - over 80% of our managers were promoted from Crew.?We prepare real food by hand every day in our restaurants. No freezers, microwaves or can openers to be found. We'll provide the training you need to feel confident working at any station - grill, cashier, prep, salsa and expo. We take pride in our exceptional customer service and it's up to each of our team members to create the friendly atmosphere that our customers expect and enjoy.?So,?whether you have experience as a dishwasher, cashier, server, host, bartender, cook, prep cook or no experience at all, we're always looking for passionate and enthusiastic people to join our team.?If this sounds like something you'd like to be a part of, we'd love to meet you! See more details below and apply today.? WHAT'S IN IT FOR YOU • Tuition assistance (100% coverage for select degrees or up to $5,250/year) • Free food (yes, really FREE) • Medical, dental, and vision insurance • Digital Tips • Paid time off • Holiday closures • Competitive compensation • Full and part-time opportunities • Opportunities for advancement (80% of managers started as Crew) WHAT YOU'LL BRING TO THE TABLE • A friendly, enthusiastic attitude • Passion for helping and serving others (both customers and team members) • Desire to learn how to cook (a lot) • Be at least 16 years old • Ability to communicate in the primary language(s) of the work location WHO WE ARE Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit www.chipotle.com . Chipotle Mexican Grill is an equal opportunity employer committed to fair employment practices at all levels of the organization without regard to race, ethnicity, religion, sex, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by applicable law. As a values-driven, people-first company, we are committed to fostering a workplace where all individuals are treated with respect and have the opportunity to realize their full potential. All qualified applicants, regardless of personal characteristics, are encouraged to apply. Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact ADAaccommodations@chipotle.com if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests.