Customer Service Associate I

Current Registered Nurse (RN) License for the state in which the nurse practices. Nurse to work with Pediatric patients for 12 hour shifts in Lakeland, FL with V. Current Health Certificate (per facility Registered Nurse (RN) contract or state regulation).

Krispy Kreme Team Member Since its founding in 1937, Krispy Kreme's focus has remained the same - making fresh doughnuts using our founder's original recipe. The brand's iconic Hot Light lets consumers know when doughnuts are being made in the shop so they can stop in and enjoy them hot,right off the line. Our team members are the sprinkles to our doughnut! They are vital to ensuring our A-Glazing customers are given friendly, efficient service as well as maintaining a professional store appearance, to ensure complete customer satisfaction. This is an entry level opportunity with no previous experience required! All you need is the motivation to learn and grow in a professional, fast-paced, team-oriented environment. A Taste Of What You Will Be Doing: • Provide exceptional customer service to guests by nurturing a culture where all people know that their wonderfully original identities are welcomed & loved. • Take and complete orders timely and accurately • Accept payment for products and ensure delivery of correct change. • Maintain knowledge of products and current promotions • Restock products to ensure freshness, • Maintain the overall appearance and cleanliness of the shop. Your Recipe For Success: • No previous experience necessary • Open availability and flexibility are a must – the ability to work any shift. • Present self in a professional manner, including adhering to uniform standards. • Has a steadfast commitment to nurture an equitable, unbiased culture where our peeps are empowered to showcase their originality. • Must be 16 years of age or older. • Travel Requirements: 0-10% • Must be authorized to work in the US without sponsorship. The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. The official job description will be provided during the application/interview process. Benefits: • Weekly pay • Career opportunities- we are growing! • Comprehensive benefits (medical, vision, and dental insurance) • Employee discount program • 401K plan • PTO • Company events • Education reimbursement • Adoption assistance • Life insurance • FSA/HSA plans • Pet insurance Why Krispy Kreme? At Krispy Kreme, we focus on: • Loving people • Belonging happens once each Krispy Kremer knows their bold authentic self is welcomed, dignified, and loved, where their wonderfully original identities flourish and thrive. • Loving communities • In the U.S., we have been donating unsold doughnuts to local food banks, with a goal of bringing a smile to our consumers as they enjoy a small, sweet treat. We partner with Feeding America and Convoy of Hope, who in turn partner with organizations nationwide to distribute donations to people in need through diverse types of programs and services. • Loving planet • We are working on reducing food waste through donation efforts, animal feed, and composting programs. Krispy Kreme is an Equal Opportunity Employer: At Krispy Kreme, we value the diverse ingredients of the ethnicity, national origin, race, age, sex, gender, intersex, or veteran status of every individual. We strive for an inclusive culture that allows each of our peeps to bring their bold authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability. Headquartered in Charlotte, N.C., Krispy Kreme is one of the most beloved and well-known sweet treat brands in the world. Our iconic Original Glazed® doughnut is universally recognized for its hot-off-the-line, melt-in-your-mouth experience. Krispy Kreme operates in more than 35 countries through its unique network of fresh doughnut shops, partnerships with leading retailers, and a rapidly growing Ecommerce and delivery business with more than 14,000 fresh points of access.

Front Desk Agent

Guest Services · Kissimmee, FL

Front Desk Agent Compensation Amount: 16.00 USD Hourly Job Summary The Front Desk Agent must have the ability to perform all desk attendant functions including checking guests and vendors in and out, reservations, and switchboard. Must have strong customer services skills. Job Description Essential Functions • Provide administrative, reception and program support to management and staff. • Manage phone activity including providing general knowledge to callers. • Manage walk-in traffic. Sign in customers as needed. Smile and greet customers in a welcoming manner. • Register and assign rooms to guests. • Provide quotes for room rates and up-sell the guest when possible. • Assist in coordinating the Front Desk and the Housekeeping Department. • Verify that the correct charges and credits are posted to the corresponding guest folio. Collect payment for charges on the guest folio. • Ensure all cash and cash equivalents are accounted for and balanced at the beginning and end of each work shift. • Responds to guest inquiries. • Resolves guest complaints within scope of authority, otherwise refer the matter to the management. • Maintain awareness of safety issues, and report them immediately to your manager. Skill and Knowledge Requirements Include • High School Diploma preferred. Minimum of at least 16 years of age. • Clerical skills including typing, filing, office machine operations, cash register operation, maintenance of records, and the ability to undertake multiple tasks simultaneously. • Computer proficiency. • Demonstrated talent for interacting with a wide variety of people; ability to effectively organize and coordinate multiple priorities; ability to learn and develop new skills; ability to problem solve. • Ability to arrange and coordinate schedules for reservations. • Excellent interpersonal, administrative, telephone and other communications skills. Physical and Mental Requirements • Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment. • Lifting, carrying, and pushing up to 25 lbs. regularly, 30-35 lbs. frequently, and up to 50 lbs. occasionally. • Ability to stand for the entire work day and to climb steps regularly. • Ability to sit at a desk and monitor phones for extended amounts of time. • Ability to withstand temperatures in indoor and outdoor environments. • Reading and writing work-related documents in English. • Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English. • Constantly communicates and receives verbal communication with other employees in a fast-paced environment. • Physical presence at the job site is essential to perform job duties. Equipment Used • Typical office equipment (computers, phone system, fax, copiers, scanners, among others). • Reservations system. POS system. Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores. Guest Services, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. Our Commitment to Diversity, Equity, & Inclusion: We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.

Front Desk Agent

Star Island Management · Kissimmee, FL

Front Desk Agent Star Island Management - Kissimmee, FL 34746 Overview Position Type Full Time Job Shift Any Category Hospitality - Hotel Description SUMMARY: The purpose of the front desk agent is to greet and serve guests in a professional, gracious manner, register guests, provide prompt and courteous service to the guest throughout their stay, resolve guest problems, close guest accounts upon check out and offer a fond farewell to guests. ESSENTIAL DUTIES AND RESPONSIBILITIES: Core duties and responsibilities include the following. Other duties may be assigned. • Greet guests immediately with a friendly, sincere welcome. Maintain eye contact with guest. • Use a positive, clear speaking voice, listen to guest requests and respond with appropriate action. • Maintain and provide accurate information on and promote hotel facilities. • Comply with all accounting procedures. • Maintain effective communication within Front Office and related departments, and with all resort departments. Stay aware of issues relating to front office and general hotel operations. Attend meetings as scheduled. Apprise management of any concerns or suggestions. • Adhere to safety, security and emergency procedures, react appropriately during emergency situations, and act promptly to correct hazards. Adhere to security procedures on the handling of guest room keys, the protection of guest related information and conduct weekly inventory of guest room keys. • Understand and operate front office telephone, computer systems, and equipment, facsimile machines, etc. Qualifications QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION AND/OR EXPERIENCE: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. COMPUTER SKILLS: To perform this job successfully, an individual should have knowledge of Database software; Internet software; Spreadsheet software and Word Processing software. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand for long periods; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee must occasionally lift and/or move up to 10 pounds. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.