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If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.Store Manager (Abilene, TX- Store# 4091)Full Time Store 64091, Abilene, TX, USSalary: $43,888.00 AnnuallyJOB SUMMARYAre you a dynamic leader with a passion for customer service and a knack for driving sales? Do you thrive in a fast-paced environment where every day brings new challenges and opportunities? If so, we have the perfect opportunity for you! OXXO USA is seeking an energetic and experienced Retail Store Manager to join our team.As the Retail Store Manager, you will play a pivotal role in ensuring our customers receive exceptional service while maximizing store profitability. Step into a role where your leadership and strategic thinking will make a real impact and embark on a rewarding career journey with us!KEY RESPONSIBILITIES:Managing employees and adhering to company policies and procedures.Responsible for ensuring all hours of operation are covered and supported. This includes recruiting to hire and retain employees.Monitor and manage inventory levels to prevent shortages or overstock situations. Conduct regular stock checks and work with suppliers to ensure timely delivery of products.Maintaining the cleanliness of the store.Provides excellent customer service, setting the tone for a friendly environment.In charge of store financials.Collaborates and engages with the District Manager and other Retail Store Managers to share the best practices.Recruit, train, and mentor store employees, fostering a positive and inclusive work environment. Provide ongoing training development for opportunities to enhance team performance and career growth.All activities will be performed in support of the strategy and vision of the organization. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. All activities must comply with Equal Employment Opportunity laws, HIPAA, ERISA, and other regulations.EDUCATION AND EXPERIENCETwo (2) or more years' Experience working in a retail environment (Required)Valid Driver's License and transportation to/from bank and corporate meeting & valid vehicle insurance (Required)Previous leadership experience.JOB REQUIREMENTSResponsible for maximizing store merchandise and fuel sales in store location and for achieving budgeted store expectations.Schedule flexibility is essential; managers are expected to work peak business hours, which may include nights, weekends, and holidays.Responsible for teaching and emulating proper customer service and suggestive selling techniques.Communicating sales and profitability goals to store associates and providing feedback.Must have a form of communication to be reached.Will assign tasks, follow up and counsel employees for not adhering to policies and procedures, excessive cash shortages and not performing tasks.Is responsible for continued training, education, and development of all employees in the assigned store. All employees will complete training according to corporate policies, procedures, and guidelines.Will help and aid in the recruitment of potential candidates.Manage and resolve customer issues and conflicts in a professional manner.Must have a form of communication to be reached.Teach and role model customer service and suggestive selling techniques.Must be able to lift, stand and remain active for the duration of the shift, with frequent movement around the store to assist customers and maintain store image to company standards.Responsible for unloading deliveries, organizing merchandise and keeping shelves stocked.While this job description aims to provide a comprehensive overview of the role, it may not detail every task or responsibility required.Any salary or hourly range listed reflects OXXO USA's good‑faith estimate at the time of posting and applies only to this market. Actual compensation may vary based on factors such as experience and business needs. Additional compensation and benefits may apply. The Company reserves the right to modify compensation and benefits at its discretion, consistent with applicable law.#J-18808-Ljbffr

General PurposeResponsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to customers, associates and merchandising. Must learn all phases of store operations. In the absence of the Store Manager, the Assistant Manager leads the entire operation of the store to ensure Company standards and best practices are consistently met.Essential FunctionsGeneral Operating RequirementsLeads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.Assists in the analysis of store reports to evaluate controllable expenses and overall store performance.Communicates any variances to Company standards to the Store Manager.Ensures proper scheduling of associates to meet business objectives.Ensures compliance with all State, Local and Federal regulations.Accepts special assignments as directed by Leadership.Responsible for payroll administration including daily punch edits, associate scheduling compliance, Sunday payroll transmission, and payroll reporting as needed.Organizational DevelopmentAssists in recruiting, hiring, training and developing non‑exempt associates.Ensures compliance of Ross personnel policies and procedures.Assists with associate relations issues by communicating any incidents to the Store Manager or District Manager as needed.Expense ControlAssists in the management of and continuous monitoring of actual expenditures to be within budget.Controls payroll hours to plan, as the primary controllable expense, and adjusts to current business trends.Maintaining a Safe & Secure EnvironmentUnderstands that safety is the number one priority and practices safe behaviors in everything they do.Ensures all associates understand and can execute emergency operating procedures.Maintains adherence to Company safety policies and ensures the safety of associates and customers.Assists in the facilitation of monthly safety meetings.Customer ServiceTreats all customers, associates, and other leaders with respect.Demonstrates courtesy, friendliness, and professionalism at all times and recognizes associates using Company recognition programs.Executes customer service programs and merchandise presentation programs through associate training and program supervision.Supervises and coaches retail associates in providing efficient and friendly service at the registers, customer service desk, fitting rooms, sales floor, etc.Personal and Store BrandRepresents and supports the Company brand at all times.Maintains and models a professional appearance, in accordance with the Company Dress Code, and reinforces the Dress Code at all times.Manages the store to ensure a clean, neat, easy to shop environment.Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross associates.Merchandise Processing and In‑Store MarketingEnsures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.Ensures merchandise is presented and organized according to Company merchandising guidelines.Urgently manages merchandise processing to the sales floor within the expected Company timeframe.Loss PreventionAssists with training associates on Loss Prevention awareness and store shortage goals.As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with associates and customers.Safeguards confidential information, cash and credit card information and merchandise.Understands and complies with the Loss Prevention Awareness Program and is responsible for store loss prevention, including maintaining a large customer service presence on the sales floor, customer and associate engagement and heightened loss prevention awareness.Assists in leading the annual inventory process including preparation and execution of inventory guidelines.Monitors mark‑out‑of‑stock policy to ensure proper administration.Ensures Public View Monitor (PVM) system is maintained properly.CompetenciesCustomer FocusMotivating OthersDrive for ResultsConflict ManagementManaging and Measuring WorkCommunicationHiring and StaffingOrganizingQualifications and Special Skills RequiredTwo or more years of store or assistant store manager experience in a retail environment.Must demonstrate the ability to supervise, motivate and communicate positively to store associates at all levels.Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion.Ability to set priorities and exercise independent judgment.Maintain high quality of customer service.Fluency in English.Ability to work evenings and weekends.Ability to perform basic mathematical calculations commonly used in retail environments.Physical Requirements / ADAAbility to use all store equipment, including PDTs, registers and PC as required.Ability to spend up to 100% of working time standing, walking, and moving around the store.Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.Ability to occasionally push, pull and lift more than 25 lbs.Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.Certain assignments may require other qualifications and skills.Supervisory ResponsibilitiesDirect supervision of all non‑exempt associates.#J-18808-Ljbffr