Remote Guest Services
Travel by Tilly · Abilene, TX
Job description
Remote Guest Services Des Moines, Iowa, United States $ 32,000.00 - 78,000.00 (US Dollar) Remote Guest Services We're looking for a creative and detail-oriented Remote Guest Services to join our growing travel team. This fully remote position is ideal for someone wholoves travel, enjoys organizing details, and finds joy in creating unforgettable vacation experiences for others. Key Responsibilities: • Itinerary Design: Create personalized cruise and tour itineraries that match each client's preferences, including accommodations, excursions, transportation, and dining options. • Client Consultations: Conduct virtual meetings or calls to learn about clients' travel interests, expectations, and budgets. • Supplier Coordination: Work with trusted cruise lines, tour operators, and travel vendors to secure quality options and pricing. • Booking Management: Handle all aspects of the booking and confirmation process to ensure accuracy and a seamless travel experience. • Customer Support: Provide professional assistance before, during, and after travel, including changes or special requests. • Travel Research: Stay up to date on destination news, seasonal offers, and industry trends to enhance client recommendations. • Post-Trip Engagement: Follow up with clients after travel to gather feedback and encourage future planning. Qualifications: • Must be 18 years of age or older. • Prior experience in travel planning, hospitality, or customer service is helpful but not required. • Strong attention to detail and excellent organizational skills. • Confident communicator with problem-solving abilities. • Comfortable working remotely and managing tasks independently. • Passionate about travel and creating memorable experiences for others. What We Offer: • Flexible, remote work schedule. • Access to professional training, industry tools, and travel resources. • Opportunities for personal travel discounts. • Supportive, collaborative, and growth-focused team environment.
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About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier. At Automated Logic, we've been developing and supporting intelligent building solutions that have helped customers, including small businesses to Fortune 500 corporations, operate their buildings more efficiently for over 40 years. Our products help reduce energy consumption, lower utility, operating and maintenance costs, and improve indoor air quality, occupant comfort, and productivity. Technology that supports the buildings and industry of today and tomorrow requires a wide range of talents and skill sets. Carrier i-Vu® BAS is well known throughout the industry and the world as a best-in-class product. The i-Vu® Building Automation System (BAS) provides a 360° view of your building's entire operation. It's everything you need to maintain a healthy, comfortable environment for occupants, while optimizing energy usage, and resolving problems faster. About this role As a Product Training Specialist, you will be responsible for providing training and support to develop and grow Carrier distribution throughout North America. This position will require travel (1-2 weeks a month) to Carrier Distributors to educate their employees and customers on the design, installation, and maintenance of the i-Vu® solutions we offer. There will also be training that is conducted at the Training Center in Kennesaw, GA for the Carrier channel. The ideal candidate will be located in Kennesaw, GA ,but this position can be located anywhere in the United States. Key Responsibilities • Perform training for various levels of users, installers, and engineers of Carrier's i-Vu® control system, hardware, and software. • Create an open learning atmosphere for students of all HVAC, DDC, and energy management levels • Comprehend and develop task-based exercises around highly technical content Basic Qualifications • High School or GED • 3+ years of experience in presenting, educating, or training in a technical industry or 3+ year's of experience with Carrier i-Vu, Automated Logic WebCTRL, or other control systems, • 1 week travel per month within the United States • Valid Driver License Preferred Qualifications • Training experience in HVAC, Building Automation Systems, or DDC (Direct Digital Controls) field • Understand the equipment used in a control system i.e., Hardware, Networks and Software and comfortable with technical subject matter • Understand mechanical, electrical, and lighting systems that commercial controls would interact with • Demonstrated experience in hosting complex learning solutions • English written and verbal communication skills • Spanish or French will be an advantage • Professionalism and credibility • Problem-solving and business acumen skills • Consulting capability with solid interpersonal, presentation and facilitation skills • Coaching and mentoring others and challenge/influence peers and customers • Understand instructional design theories, methodologies and best practices; i.e., interactive teaching methods and speak proficiently to an audience • Proficiency in Microsoft Office (Word, PowerPoint, Excel, SharePoint) • Project management skills and deadline orientated • Utilize Learning Management Systems (LMS) for eLearning distribution • Carrier i-Vu® or Automated Logic WebCTRL® product specific knowledge and application knowledge • Ability to take lessons and show a "real world" correlation to the task and be hands-on Pay Range The annual salary for this position is between $79,000.00 - $158,000.00 annually. 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Carrier EEO Statement and Accommodations Process Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at Carrier.Recruiting@carrier.com. We will make every effort to meet your needs in accordance with applicable laws. Application Deadline Applications will be accepted for at least 3 days from Job Posting Date: 25 June 2026 Job Applicant's Privacy Notice Please click on the link to review the Job Applicant Privacy Notice. Use of AI Technology-enabled tools may support parts of the recruitment process, with oversight by people.