$16.15–$28.80/hr
Patient Service Representative
UnitedHealth Group · Tulsa, OK
Job description
Remote Position in Boston, MA Explore opportunities with Atrius Health, part of the Optum family of businesses. We're an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers (physicians, PA/NPs and ancillary clinicians) works collaboratively with a value-based philosophy within our group practice as well as with hospitals, rehab and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing together. This position is full time. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of Sunday, 7:30 am to 4:00 pm; Monday - Thursday 8:00 am - 4:30 pm. We offer 4 weeks of paid training. The hours during training will be 8:00 am - 4:30 pm, Monday - Friday. Training will be conducted onsite. Primary Responsibilities: • Screens all incoming patient inquires (through phone, online/medical record message, or other means) to determine whether those inquiries can be appropriately handled by the Patient Service Representative or if they need to be directed to other team members • Courteous, friendly, problem solver with customer service, patient focused communication • Resolves issues in areas involving patient satisfaction, patient flow, and compliance with procedures and guidelines. Advocates for patients as appropriate • Participates in resolving operational difficulties and communicates with supervisor regarding department issues and problems as necessary • Resolves patient issues and ensures satisfaction. May refer difficult or highly complex phone calls and issues to higher level staff • Initiates requests for forms, letters, medication renewals, referrals, prior authorizations, and any other administrative needs submitted by patients and answers any corresponding questions. Understands all documents and processes • Reviews and facilitates the updating of missing /outdated information in the patient record, such as demographics, primary care physician selection, and insurance • Develops and maintains effective and efficient communication with the patient, interdisciplinary team, department staff, providers, and other agencies • Reviews department appointment schedules to ensure that clinic utilization is optimized and effectively supports the needs of the clinics as well as the needs of the patients • Assists with basic data collection activities, ensuring data is properly collected and accurate (e.g. no show reports, telephone statistics) • Participates in problem solving activities, focusing on productivity and quality. Works with supervisors to ensure continuous improvement of the department • Participates in special projects and ongoing programs unique to the department You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • High School Diploma / GED OR equivalent work experience • Must be 18 years of age OR older • 1+ years of customer service experience • Electronic medical record (EMR) experience and/or aptitude to master the EMR based on other technology experience • Experience booking, rescheduling, and canceling appointments; and verifying patient eligibility using digital scheduling platforms. • Proficient in Microsoft Outlook, Microsoft Teams, Microsoft Word, and Microsoft Excel for communication, scheduling coordination, reporting, and internal collaboration. • Ability to work full time. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of Sunday, 7:30 am to 4:00 pm; Monday - Thursday 8:00 am - 4:30 pm. Preferred Qualifications: • 1+ years of experience working in a clinical setting • Working knowledge of patient related documents Telecommuting Requirements: • Reside within commutable distance to the office at 147 Milk St., Boston, MA 2109 • Ability to keep all company sensitive documents secure (if applicable) • Required to have a dedicated work area established that is separated from other living areas and provides information privacy. • Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service. Soft Skills: • Good time management skills • Well organized • Ability to problem solve • Ability to multi-task • Strong communication skills • Strong attention to detail *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.15 - $28.80 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
More jobs in Tulsa, OK
" Licensed Psychiatric Nurse Practitioner Wage: Up to $199/hour Did you know that you can build a flexible private practice on your terms as a psychiatric nurse practitioner? Whether you want to see patients alongside a full-time job or grow a full-time practice, Headway makes it easy to accept insurance, boost your earnings, and focus on care - without the administrative burden. It's all on one free-to-use platform, no commitment required. About the role This position is for licensed psychiatric nurse practitioners looking to start or grow their private practice. Headway provides the tools, resources, and support to help you navigate insurance, streamline operations, and let you focus on what matters most - your patients. About you • You're a fully licensed psychiatric nurse practitioner with your DEA or CDS number, ANCC or AANP board certification, a valid NPI number and malpractice insurance. • You're looking to start or expand your private practice while maintaining control over your schedule, client load, and work environment. Why partner with Headway? As an independent provider with Headway, you'll gain access to: • Hassle-free insurance credentialing: Get credentialed for free in multiple states within as little as 30 days. • Increased earnings: Secure competitive rates with top insurance plans through our nationwide network. • Predictable bi-weekly payments: Receive reliable payouts directly from Headway. • Built-in EHR tools: Access real-time scheduling, secure client messaging, documentation templates, assessments, and more. • Compliance & audit support: Stay up-to-date with insurance requirements and industry regulations. • Free continuing education: Earn CEUs and expand your expertise through Headway Academy. How Headway supports your patients • Increased access: Headway makes it easier for your clients to get the care they need at a price they can afford through insurance. • Instant verification: Clients can easily check their insurance status and get the care they need without disruption. Important Notes • This is a 1099 independent contractor role. You'll have full autonomy over your practice, including setting your hours and managing your caseload. • At this time, Headway can't support mental health professionals that aren't fully licensed. If your application was rejected for incomplete licensure, you're welcome to reapply once you have a valid license. About Headway We make it easy for mental health providers to take insurance by credentialing you with the nation's largest networks, handling billing and admin paperwork, and helping you earn more stable income with higher rates. With Headway, you can finally focus on what matters most: providing life-changing care. We'll take care of the rest.
Service Porter
Edmond Hyundai · Tulsa, OK
Ted Moore Auto Group Ted Moore Auto Group is an Oklahoma-owned and locally operated automotive group with a primary focus within the automotive retailing industry. The company owns and operates several dealership franchises and collision centers within Oklahoma. The primary focus of Ted Moore Auto Group is to provide our customers the best experience, which is why we developed the Ted Moore Difference. Benefit Packages available Health, Dental, Vision, Life, Flex Spending Offered Paid vacations 401K plan with match Free Parking Job Description Moves and cleans vehicles, keeps the vehicles in sound working condition and helps general manager as requested. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Responsibilities • Maintains new- and used- vehicle inventory appearance and performance by cleaning interior and exterior vehicles, replenishing all vehicle fluids as needed, and replacing batteries when necessary • Places buyer guides and stock tags in vehicles • Keeps new- and used-vehicle lots neat and orderly, moving cars as directed by the general manager and in accordance with dealership display standard • Cleans driveway and sidewalks, removing snow and debris as necessary • Drives vehicles to and from service lane, service stalls, and parking lot as needed • Makes key tags for vehicles Performs other duties as assigned Oklahoma City-based, Ted Moore Auto Group, is a privately-held corporation with a primary focus within the automotive retailing industry. The company owns and operates several dealership franchises and collision centers within Oklahoma.
Security and Loss Prevention Specialist, NA
Amazon · Tulsa, OK
Security and Loss Prevention Specialist, NAJob ID: 10416200 | Amazon.com Services LLCWorldwide Operations Security (WWOS) is the global organization that supports field Security and Loss Prevention and is designed to support Amazon's Worldwide Operations, as well as affiliate and retail businesses.The Security and Loss Prevention Specialist (SLP Specialist) is a key hourly position within Amazon Operations. The SLP Specialist leads the effort to efficiently and effectively protect people, product and data (lives, physical property, equipment, inventory, data, & intellectual property) in a designated building. The SLP Specialist reports to the Security and Loss Prevention Cluster Manager responsible for their geographical area, and aids them in supporting the operational team, and cross-functional teams throughout the organization.Key job responsibilitiesConduct confidential investigations and prepare prompt written reports of theft, fraud, and critical incidentsContribute to the identification of vulnerabilities (e.g., loss, associate experience, process improvement, data protection, physical security infrastructure) and define appropriate mitigating actions while ensuring compliance with legal and ethical standardsServe as department liaison and security/crisis management subject matter expert for site leadership keeping them informed on key issues, strategies, and the department's performanceDevelop strategies for alarm reduction and conduct system diagnostic for problematic devices by engaging and resolving issues with internal and external partnersDomestic regional travel up to 25% of the time when applicable.Lift up to 49 pounds and frequently push, pull, squat, bend, and reach; Stand/walk for up to 12 hours during shifts; Work in an environment where the noise level varies and can be loud; Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments); Continuously climb and descend stairs (applies to sites with stairs).This role covers 24/7 operations and must be able to work all shifts, including nights, weekends, and holidays.A day in the lifeAs an SLP Specialist, you will join a team of Security and Loss Prevention professionals providing security as a service to business customers across multiple business units within a dedicated geographical area. You will perform regular physical security audits and investigate policy violations, security-related incidents, and loss events. During your investigations, you collect information by monitoring systems and tools, analyzing data reports, and conducting interviews. Your findings help to identify vulnerabilities in our processes, and you contribute to developing mitigating measures to address them. You play a key role in maintaining the physical integrity of our fulfillment, logistics and retail operations locations by auditing and monitoring the health status of our systems with subject matter experts and external suppliers to maintain their functionality. You will interact on a daily basis with our external security service providers to ensure delivery of high-quality security services and a smooth customer experience. You also act as point of contact for multiple internal and external departments (e.g., legal, HR, security service providers, local law enforcement) and subject matter expert in Security and Loss Prevention-related matters. Finally, you deliver loss prevention-related education and awareness programs to other teams and liaise with various stakeholders on policy and procedure across all management levels.About the teamWorldwide Operations Security (WWOS) is the global organization that supports field Loss Prevention and is designed to support Amazon's Worldwide Operations, as well as affiliate and retail businesses, by creating and maintaining a work environment that is both prepared and secure through global security centers of excellence staffed by subject matter experts in people and asset protection. We accomplish this by creating policy and implementation guidelines; training leadership and staff; using technology to eliminate subjectivity, complexity, and variation; identifying, preparing for, and mitigating risk; and auditing our practices to ensure compliance.Basic QualificationsHigh school or equivalent diploma2+ years of Amazon (Blue Badge/FTE) experience, or 1+ year in security service, loss prevention, asset protection, investigations, law enforcement, operations, or Loss Prevention Qualified Career Choice Graduate1+ years of experience using Microsoft Office, including Excel, in a professional capacityWorkplace incident mitigation or de-escalation and Business Continuity planning experiencePreferred QualificationsExperience making and influencing informed decisions by leveraging data and metricsDemonstrated ability to work independently in a fast-paced and multi-tasking environmentAbility to effectively communicate, collaborate, network and influence across all business levels in a diverse workforce environment1+ year of leadership or management and/or supply chain experienceInvestigative interviewing experience; Wicklander and Zulawski, Loss Prevention Qualified, Certified Protection Professional, Loss Prevention Certified, Certified Forensic Interviewer, Certified Threat Assessment Certification or other relevant certificationsExperience in physical security systems maintenance/implementation and coordinating scope of work with security vendorsThe base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at OK, Tulsa - 23.00 - 31.00 USD hourlyAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.#J-18808-Ljbffr
Patient Transporter
Ascension · Tulsa, OK
**Your future role at a glance****Location:** Tulsa, OK**Facility:** Ascension St John Medical Center**Department:** Patient Transportation**Schedule:** PRN Day shift**Life at Ascension: Where purpose meets opportunity**Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 97,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.**Benefits that help you thrive**+ **Retirement:** 403(b) plan+ **Well-being support:** Employee Assistance Program, counseling and peer support, spiritual care and stress management resources**How you'll make an impact in this role**+ Transport patients, specimens and equipment throughout the facility.+ Transport patients via wheelchair, stretcher or bed to designated sites as requested, including patients with oxygen tanks, intravenous pumps, drips, monitors and other equipment.+ Assist patients with entering and exiting vehicles, including transfers to or from wheelchairs or stretchers.+ May assist staff with removing deceased bodies from units and transporting them to the morgue.+ Greet patients and visitors, and provide them with information and directions.**What minimum requirements you'll need**Licensure / Certification / Registration:+ BLS Provider obtained within 1 Month (30 days) of hire date or job transfer date required. American Heart Association or American Red Cross accepted.Education:+ High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.+ Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.**_Equal employment opportunity employer_**Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) ( poster or EEO Know Your Rights (Spanish) ( poster.**_Fraud prevention notice_**Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.**_E-Verify statement_**Employer participates in the Electronic Employment Verification Program. Please click here ( for more information.