Patient Service Representative - Psychiatry and Behavioral Science

Job description

Patient Service Representative - Psychiatry and Behavioral Science - GS9139 Job no: 494752 Work type: Staff Full-time Location: Tulsa Categories: Medical & Health-Related, Administrative Support Campus OSU-Center for Health Sciences Contact Name & Email Jeffery Kellerman, jeff.kellerman@okstate.edu Work Schedule Monday through Friday, 8:00am-5:00pm with occasional evenings and weekends. Appointment Length Regular Continuous/Until Further Notice Hiring Range $16.00 - $18.00, Hourly Priority Application Date While applications will be accepted until a successful candidate has been hired, interested parties are encouraged to submit their materials by to ensure full consideration. Special Instructions to Applicants For full consideration, please include a resume, cover letter and contact information for three professional references. About this Position The Patient Service Representative is primarily responsible for ensuring high-quality customer service and continuation of care. The Patient Service Representative is utilized in performing typical front office functions and referrals. The Patient Service Representative is under the overall on-site supervision of the Addiction Medicine Practice Administrator. Required Qualifications • High School/GED (degree must be conferred on or before agreed upon start date) • Previous front office and insurance experience in a health clinic setting or equivalent experience required. Skills, Proficiencies, and/or Knowledge: • Knowledge of all areas related to insurance and front office work. • Excellent customer service skills and good communication skills. • Ability to multi-task while providing good patient care. • Good computer skills and ability to learn new computer systems as needed. Primary skills include verbal and written communication with patients to promote continuity of care and follow-up as well as daily retrieval and scanning/filing of clinical encounter forms and reports for use by clinic staff during patient care activities. Advertised: 21 Jul 2026 Central Daylight Time Applications close: Whatsapp Facebook LinkedIn Email App