Data collector / Driver

Grocery Delivery Driver

DoorDash · Danville, VA

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives you th

Work from Home - Senior Customer Service Coordinator - Partnership Servicing (Overnight)

Capital One · Danville, VA

Work from Home - Senior Customer Service Coordinator - Partnership Servicing (Overnight) Are you looking for a challenging role that includes the convenience of working virtually at home? Then a Capital One Customer Operations role may be the role for you! To be eligible for this role, candidates must live within 100 miles radius of one of the following zip codes (excluding CA) and report in person, when required, with at least 24 hours notice. • 23060 (Richmond, VA) • 23320 (Chesapeake, VA) • 33634 (Tampa, FL) • 89144 (LasVegas, NV) • 19801 (Wilmington, DE) • 85029 (Phoenix, AZ) • 84120 (Lake Park, UT) • 43213 (Whitehall, OH) The best people listen and then say, "How can I help?" That's what we do at Capital One. It's how we take care of our customers. It's how we're changing banking for good-with compassion and real solutions. Money can be stressful; getting help shouldn't be. Our Customer Care team is supported and empowered to be the best people, to people. . That's life at Capital One. Here's what we're looking for in you: It's important for our associates to have the necessary skills and know-how to succeed in their roles and provide exceptional servicing experiences to our customers. We invest heavily in both formal and informal learning and development opportunities. Through our formal training programs and on-the-job work experience, successful associates at Capital One will: • Demonstrate the ability and willingness to learn • Possess a strong attention to detail, a positive attitude and have the ability to be flexible and embrace change • Demonstrate a strong customer focus that is rooted in empathy • Communicate effectively with peers, management and customers, using appropriate methods of communication for role • Exercise good judgment and independent decision-making skills • Ability to problem solve individual issues, guide co-workers in problem solving and solutions when needed, and identify trends in customer needs • Demonstrate exceptional listening, questioning, call control and de-escalation techniques • Be proactive, have effective time management and organizational skills • Display dependability with a solid attendance record Responsibilities: Senior Customer Service Coordinators at Capital One are tasked with providing the best of the best customer service. This is your opportunity to shine through your ability to listen and understand the customer's needs, problem solve and deliver a "wow" customer experience to deepen relationships and loyalty to our brand. Your experience and skills could support the customer experience in a variety of ways, depending on your role. • You'll advocate for our customers, problem solve and own issue resolution in alignment with compliance and regulatory requirements. Handling complaints and/or escalated situations is very important, and de-escalation may be a complex part of your role supporting our customers-we'll ensure you're supported with the tools, resources and experience to ensure you're up for the challenge! • You will investigate customer concerns, help create and implement process improvements and report trending customer issues. • You may support other customer service advocates, who will reach out for help with a customer issue or complaint. You'll guide other associates to the right path to solve customer concerns and provide in-the-moment feedback to ensure the associate is connected to the right resources. Basic Qualifications: • High school diploma, GED or equivalent certification • At least 3 years of customer service or call center experience • At least 1 year of Google Suite or Microsoft Office experience Preferred Qualifications: • At least 4 years of customer service or call center experience • At least 1 year experience working in the financial industry • At least 2 years experience with escalations The Benefits: At Capital One, you join a complete benefits program. Our unique benefits and enrollment programs are designed to help you be your happiest, healthiest self. It's backed by our belief that great work doesn't mean sacrificing your well being. It's part of our mission to set the standard for personal flexibility, so you can grow here and at home. Work from Home Technology Requirements • Secure home office environment that is free from background noise and distractions • Reliable private internet connection that is not supplied via cellular data or hotspot is required • A private network that is password protected where you have ownership or line of site sight to every device on the network • Internet service must be provided by Cable or Fiber Internet Service Providers (ISP) • Hotspots and satellite services are prohibited and do not meet performance criteria required for optimal agent/customer interactions • Associates must maintain a minimum of 100 Mbps download / 10 Mbps upload speed from their internet provider • To validate ISP speeds from a Chrome browser, go to www.google.com, type Speed Test and run from the Google landing page • Both Hardwire and WiFi internet connections are acceptable as long as speed and security requirements are met Capital One reserves the right to request proof of internet provider, speed and service package from the associate. Requirements are subject to change, as new systems and technology is delivered. Capital One reserves the right to modify internet service requirements with sixty (60) days notice. Internet Service Provider specs can change by provider and location within the US. If you are experiencing consistent issues with internet stability Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience. Work from Home Location Requirements • Candidates must live within 100 mile radius of 23060 (Richmond, VA), 23320 (Chesapeake, VA), 33634 (Tampa, FL), 89144 (Las Vegas, NV), 19801 (Wilmington, DE), 85029 (Phoenix, AZ), 84120 (Lake Park, UT), or 43213 (Whitehall, OH) and report in person, when required, with at least than 24 hours notice. • We are unable to consider applicants who do not meet the required Capital One work from home compatible internet access, who live or work outside of the 100 mile radius of the aforementioned locations, or who live or work in California. At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Sales Territory: $49,774 - $49,774 for Sr Service & Cr Review Coord Chesapeake, VA: $49,774 - $49,774 for Sr Service & Cr Review Coord Tampa, FL: $49,774 - $49,774 for Sr Service & Cr Review Coord Las Vegas, NV: $49,774 - $49,774 for Sr Service & Cr Review Coord Wilmington, DE: $49,774 - $49,774 for Sr Service & Cr Review Coord Columbus, OH: $49,774 - $49,774 for Sr Service & Cr Review Coord Phoenix, AZ: $49,774 - $49,774 for Sr Service & Cr Review Coord Richmond, VA: $49,774 - $49,774 for Sr Service & Cr Review Coord Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Spanish Intake Case Manager

Intelassist · Danville, VA

Work Setup: 2-3 weeks osnite and transition into a work from home set up. Work Schedule: Night Shift (Eastern Timezone) Location: Eastwood City Cyberpark Eastwood Avenue, Quezon City, Philippines, 1110 Position Overview: The Case Manager is responsible for managing and tracking incoming attorney referrals for clients in applicable states. Using spreadsheets, email, and phone communication, the Case Manager collects insurance and personal injury policy information, as well as signed liens, for underwriting review. When attorneys have not responded to requests, the Case Manager follows up by phone to obtain the required documentation. This role also supports administrative operations by entering new client referrals into the electronic health record (EHR), coordinating with internal departments, and providing appointment updates to referring attorneys through referral portals. Duties and Responsibilities: • Monitor multiple spreadsheets to track incoming attorney referrals for clients in applicable states. • Send initial emails requesting insurance information, personal injury policy coverage details, and signed liens from attorneys. • Follow up with attorneys by phone when requested information has not been received. • Enter new client referrals into the electronic health record (EHR) so the front desk can schedule appointments. • Submit completed documentation to the underwriting team for review. • Notify the underwriting service when attorneys request medical records or billing. • Update referral source portals with appointment statuses and other case-related information. • Maintain accurate records and ensure timely completion of all assigned referrals. • Manage a high volume of referrals while meeting established turnaround times. Job Requirements: • Bachelor's Degree of Healthcare related field • Bilingual in English and Spanish preferred. • Atleast 5 years of experience as a Case Manager • Atleast 5 years behavioral Health Space • Handled a US based client. • Amenableto work in Eastwood, Libis Quezon City during onboarding period. What benefits await you by joining Intelassist? • Global career advancement and networking opportunities. • Access to both virtual and on-site intensive courses for career and personal development enhancement. • Monetary rewards for successful referrals that are hired. • Guaranteed weekends off and a total of 20 paid leave days upon regularization. • Collaborative work environment • Eligibility for Health Maintenance Organization (HMO) coverage starting from the first month of employment, with coverage of up to 100,000 PHP per illness. WHY INTELASSIST? We grow together. We value your effort. We aim to empower you.

Customer Service Representative As a Customer Service Representative, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service. You'll stock and properly rotate products on a daily basis, while maintaining all departmentand safety / sanitation standards. Key responsibilities & essential functions include: • Stocking: Stocks and rotates items as needed Assists with inventory control; loads, unloads, and moves product Organizes, cleans, and prepares back area for the night crew and incoming trucks Organizes merchandise on pallets to make the department presentable to the public Ensures integrity of shelf tags and signage in department; may create / prepare signage, as needed Maintains standards in shrink, safety, inventory control, and sanitation Checks shipments for out-of-date and damaged product to ensure freshness and quality of products Builds, stocks, maintains, and takes down store displays Performs the duties of Customer Service Assistant as needed • Customer Service: Provides superior customer service Answers customer questions regarding products and assists them with selections; helps customers locate store merchandise • Sales: Merchandises product effectively Uses suggestive selling techniques to meet customer needs and build department sales • Food Safety / Sanitation: Cleans and sanitizes sales floor, display cases, prep areas, and equipment Properly handles and maintains the operation of all equipment Complies with departmental SOPs and store operating procedures Additional department-specific responsibilities / pre-requisites may include: • Beauty: Knowledge of beauty and cosmetic aids • Drugstore / General Merchandise: Prepares tags and signs as needed • Grocery: Organizes, cleans, and prepares back area for the night crew and incoming trucks Prepares tags and signs as needed • Texas Backyard: Passion for outdoors Ability to complete Green Thumb training (H-E-B internal training) • Entertainment: Knowledge in the audio / video field Knowledge of specialty products, movies, music, electronics, and video games Qualifications & key requirements: • Age Requirement: 18+ • Work Experience: Knowledge/Skills/Abilities - Required • Strong customer service skills • Communication and interpersonal skills • Reading and writing skills • Planning and organizing skills • Education: HS Diploma or GED (or equivalent) - Required • Licenses/Certifications: Completion of Company Orientation and Safety Training upon hire Physical demands & working conditions: • Function in a fast-paced, retail environment, in detailed and precise tasks • Work with customers, staying attentive to their needs • Perform the following, based on your department: • Beauty: Constantly reach at waist, grasp Frequently stand, walk, reach at shoulder, reach at knee, stoop, pivot, pinch, perform fine motor movements Occasionally sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist, push / pull with arms Occasionally be exposed to cold, loud noise, and wet conditions Demonstrate the ability to lift 30 lbs, and manage in excess of 30 lbs • Drugstore / General Merchandise: Constantly reach at waist, pivot, grasp Frequently stand, walk, reach at shoulder, reach at knee, stoop, push / pull with arms, pinch, perform fine motor movements, ulnar / radial deviation, extend and flex wrists Occasionally sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist Occasionally be exposed to cold, loud noise, and wet conditions Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs • Grocery: Constantly reach at waist, pivot, grasp Frequently stand, walk, reach at shoulder, reach at knee, stoop, push / pull with arms, pinch, perform fine motor movements, ulnar/ radial deviation, extend and flex wrists Frequently be exposed to cold conditions Occasionally sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist Occasionally be exposed to loud noise, and wet conditions Demonstrate the ability to lift 65 lbs, and manage in excess of 135 lbs • Texas Backyard: Constantly reach at waist, grasp Frequently stand, walk Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, climb ladder, pivot, twist, push / pull with arms, pinch, perform fine motor movements Occasionally be exposed to wet conditions and loud noise Frequently be exposed to ambient temperatures Demonstrate the ability to lift 65 lbs, and manage in excess of 65 lbs • Healthy Living: Constantly stand, reach at shoulder, reach at waist, pivot, grasp, pinch Frequently walk, reach at overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, cervical flexion Occasionally bend, crawl, climb stairs, twist, push / pull with arms, perform fine motor movements Occasionally be exposed to cold, loud noise, and wet conditions Must be able to lift 50 lbs, and manage in excess of 50 lbs