Clerk

Job description

Job Title Hourly Rate: $20.15 Regular Full-time Position Shift: 1st: Must be available weekends and holidays Hourly Wage: $20.15 Where great benefits lead to a life fulfilled: • Competitive pay • Medical/Dental/Vision/401K opportunities • Travel discounts • Credit Union Membership • Tuition Reimbursement • Professional Counseling & Family Support • Growth and Development Opportunities Site Specific Perk: • Free on-site parking • Complimentary soft drinks • Discount at all on-site Food & Beverage outlets while on duty • Work shoe credit through Shoes for Crews twice a year • Hats, sunscreen, and jackets are provided for those working outdoors, as needed • Quarterly celebrations - Associate of the Month, Associate Appreciation Week, Birthday and Holiday Celebrations Guest Satisfaction Survey awards if department specific goals are met (up to $100 a month) Job Summary May be required to do any or all of the following: • Manages all resort lost & found processes including logging, tracking, coordinating, shipping, & returning items, managing inventory, purging/donating unclaimed items and generating necessary reports. • Maintaining inventory and conducting regular audits of high valued items and safe stored items. Manages luggage storage for guest and keeps and records/inventory of guest belongs. • Maintains organization of luggage storage spaces. • Receiving and returning of guest luggage and belongings. • Manages property safe deposit boxes and assist guest in their utilization and assignment. • Utilization of refrigeration units to manage & store guest perishables. • Provide administrative assistance to department leadership including but not limited to training associates on the duties listed in this description. • Receive, sort, and deliver internal and/or external mail to departments or guests Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Transmit information or documents using a computer, mail, or facsimile machine. Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). Stand, sit, or walk for an extended period of time or for an entire work shift. Core Work Activities • Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. • Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. • Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. • Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. • Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. • Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. • Attention to customer service with a professional and pleasant personality. • Available to work a flexible schedule including evenings, weekends, and holidays. • Perform other reasonable job duties as requested by Supervisors. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.