Front Desk Agent
Marriott North Charleston · Orlando, FL
Job description(tap to read)
SpringHill Suites by Marriott Orlando Airport is seeking an experienced Front Desk Agent. Compensation is based on experience. Must have open availability, including holidays and weekends. Company benefits include health, vision, dental, PTO, 401k, employee discount, and much more. Essential Job Functions • Greet guests immediately with a friendly, sincere welcome. Maintain eye contact with guest. Use a positive, clear speaking voice, listen to guest requests and respond with appropriate action. • Employ operational and selling techniques to maximize occupancy levels and achieve the highest average rate possible and ensure that staff does the same. Maintain and provide accurate information on and promote hotel facilities. • Maintain cash bank per accounting guidelines. Comply with all accounting procedures. • Maintain effective communication within Front Office and related departments, and with all hotel departments. Stay aware of issues relating to front office and general hotel operations. Attend meetings as scheduled. Apprise management of any concerns or suggestions. • Adhere to safety, security and emergency procedures, react appropriately during emergency situations, and act promptly to correct hazards. Adhere to security procedures on the handling of guest room keys, the protection of guest related information and conduct weekly inventory of guest room keys. • Understand and operate front office telephone, computer systems, and equipment such as ten key adding machine, facsimile machines, etc. • Promptly complete registration process, input and retrieve information from computer, confirm pertinent information including number of guests, method of payment and length of stay, select guest room based upon guest needs/request, nonverbal confirmation of room number and rate, provide key folder containing guest room key (and club key if applicable), certificate and coupons as appropriate. Close out guest accounts at time of check out. Properly file and retrieve registration cards. • Full-time hours available (at least 30 hours per week). • Flexible schedule required, including nights, holidays, and weekends. Experience/Education High school diploma or general education degree or equivalent combination of education and experience preferred. Must be able to speak, read, and understand English. Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Grocery Delivery Driver
DoorDash · Winter Garden, FL
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Night Auditor
Marriott North Charleston · Orlando, FL
Hilton Garden Inn Orlando Airport is seeking an experienced part-time Night Auditor for their busy hotel! Competitive pay rate is based on experience. Must have open availability for the overnight shift (11pm to 7am) and possible day or evening shifts, including holidays and weekends. Company benefits include 401k, employee discounts, and much more. Essential Job Functions • Assists all guests in a sincere and courteous manner, and whenever possible, going the extra mile and doing whatever it takes to ensure guest satisfaction. • Registers and processes guests promptly upon arrival and departure, to ensure guest satisfaction. • Verifies that all charges to guest accounts made during the day are correct, and posts room charges for that day so that all guest accounts are current and in balance by 6:00 a.m. the following morning or by the Brand Standard's designated time. • Demonstrates a working knowledge of all services and facilities of the hotel, as well as the local area, and effectively assists guests. • Completes all credit card transmittals, direct bills, and no-show billings for the day. • Prepares all daily, monthly and yearly reports required by the property. • Demonstrates the use of sales techniques to effectively sell the property, maximizing occupancy and average rate. • Receives and processes telephone and walk-in reservations accurately ensuring guest satisfaction. • Professionally and competently operates the telephone system according Auro Hotels and Brand standards • Understands and applies all hotel safety and security procedures to maintain a secure and safe environment for associates and guests. • Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance coming to his/her attention so that prompt corrective action can be taken. • Responsible for check-in, checkout, selling skills, computer operation, telephones, tasks at the front desk. • Part-time hours available (up to 30 hours per week). • Must be available during the overnight shift (11pm to 7am). • Nothing in this job description restricts management's right to assign or reassign duties, work hours and/or responsibilities for this job at any time. Experience/Education College degree preferred; High School Diploma and/or 2-3 years' experience or equivalent combination of education and experience required. Must be able to speak, read, and understand English. Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.