Concierge Scheduling Agent
Virtual Vocations · Spokane, WA
Job description(tap to read)
Coordinating the end-to-end scheduling process for imaging services, the full-time Concierge Scheduling Agent will deliver exceptional customer service while managing referrals and appointments remotely.Key responsibilities:Manage the scheduling process for imaging services, ensuring timely coordination of referrals and appointmentsCollect and verify member demographic information and insurance eligibility to support accurate schedulingServe as the primary point of contact for members, providing updates and facilitating communication among stakeholdersRequired qualifications:High school diploma or equivalent required2+ years of experience in healthcare scheduling, patient access, or a related healthcare support roleExperience verifying insurance eligibility and benefits preferredStrong organizational skills with the ability to manage multiple cases simultaneouslyProficiency with Microsoft Office applications and ability to learn healthcare software applications
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DoorDash · Spokane, WA
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives you th
Job Title: Customer Service - Booking Hotels | Work From Home Job Type: Flexible Schedule | Remote Work About Us: We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises,and group travel. We're committed to delivering excellent customer service and helping travelers create unforgettable experiences around the world. Position Overview: We are looking for friendly, detail-oriented individuals to join our team as Customer Service Representatives focused on hotel bookings. In this remote role, you will assist clients with researching, planning, and securing hotel accommodations that fit their preferences and needs. This position is ideal for those who enjoy helping people, love travel, and thrive in a virtual work environment. Comprehensive training and ongoing support are provided to help you succeed. Key Responsibilities: • Assist clients in selecting and booking hotel accommodations • Provide accurate information on hotel amenities, pricing, and availability • Respond promptly and professionally to client inquiries via phone, email, or online chat • Maintain detailed and accurate records of client interactions and bookings • Collaborate with team members to ensure seamless client experiences • Stay updated on hotel offerings, travel trends, and industry changes • Attend virtual training sessions and team meetings Requirements: • Strong communication and customer service skills • Friendly, professional demeanor and positive attitude • Comfortable working independently and managing time effectively • Basic computer skills and a reliable internet connection • Interest in travel and helping clients plan memorable stays • Previous experience in customer service, hospitality, or sales is a plus but not required What We Offer: • Flexible, remote work environment • Full training and access to industry resources and tools • Supportive team culture and mentorship • Income-earning possibilities based on performance • Exclusive travel discounts and perks through industry partners • Personal and professional development opportunities $40,000 - $70,000 a year Excited to help clients book amazing hotel stays? Apply today and become part of the team! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Job Title: REMOTE Customer Service Representative (Pharmaceutical Company) Job Type: Full-Time Location: REMOTE Schedule: 40 hours per week (CST TIME) / day shift 930am - 6pm CST Compensation: Up to $17.50-18 per hour Have to take a typing test, 40 WPM Needed!! Job Summary We are seeking a dedicated and patient-focused Customer Service Representative to support the daily operations of a fast-paced call center environment. In this role, you will assist patients with their prescription needs, provide education on medications and pricing, and ensure a seamless and supportive ordering experience. This position requires strong communication skills, attention to detail, and a commitment to delivering exceptional service to ensure no patient is left behind. This organization partners with healthcare providers to help patients access affordable medications delivered directly to their homes, particularly when prescriptions may no longer be covered by insurance. Key Responsibilities Patient Support & Communication • Manage inbound and outbound calls in a professional and timely manner • Provide clear, empathetic communication while following established guidelines • Educate patients on prescriptions, pricing, and the ordering process • Identify patient needs and provide accurate solutions or alternatives • Build strong, trust-based relationships through high-quality customer care Order Processing & Documentation • Accurately process prescription orders • Maintain detailed documentation of patient interactions in the system • Ensure compliance with company policies and procedures • Research and resolve order discrepancies or account concerns Performance & Team Collaboration • Meet individual and team qualitative and quantitative goals • Contribute to a collaborative, goal-oriented team environment • Participate in call quality reviews, coaching sessions, and feedback discussions • Support the mission of ensuring every patient receives the support they need Continuous Improvement & Training • Attend training sessions to enhance product knowledge and service skills • Apply coaching and feedback to improve performance • Stay current on workflow updates, policy changes, and system enhancements Qualifications • Previous customer service or call center experience preferred • Strong phone presence and active listening skills • Excellent verbal communication skills with a professional and empathetic tone • Ability to multitask, prioritize responsibilities, and manage time effectively • Customer-focused mindset with adaptability to different personalities • Comfortable working in a performance-driven environment • Basic computer proficiency and accurate data entry skills Compensation & Benefits • Health, Dental, and Vision Insurance • 401(k) with company matching • Paid Time Off and Holidays • Flexible Spending Account (FSA) • Employer-Paid Life Insurance • Ongoing Training & Development Programs Work Environment • Full-time position • In-office training required for a minimum of one month (if local) • Eligible for hybrid remote schedule after successful completion of training (typically 90 days) If you are passionate about helping others and thrive in a structured, goal-oriented environment, we encourage you to apply today. #KHOK
$21–$24/hr
Dispatch-Scheduler Lead Associate $21.00 - $24.00 per hour. Work from Home!
Bin There Dump That, Tri-State · Spokane, WA
Overview Remote (Work-at-Home) Dispatch-Scheduler/Lead Associate / $21.00 per hour / Full-time. Opportunity for Full-Time Position with a company who maintains a solid presence and future in its market niche.Note: For initial and occasional training purposes, candidates still must live within daily commute driving distance of either office: Moon Twp, PA 15108 OR Brunswick, OH 44212Responsibilities Handle incoming calls & assignments concurrentlyMaintain a customer-service oriented phone demeanor with good voice skillsCommunicate effectively in writing and verballyType more than 30 wpmDemonstrate an organized approach to problem solving with good judgment on risk mitigationPrioritize tasks with a common-sense approachBe a team-player and align with the best interests of the companyBe flexible with shift start/stop times and be able to work two Saturdays per monthHave reliable transportationBasic understanding of MS Word, Excel and InternetBasic arithmetical skillsFocus on developing career skill-sets and being the best you can beQualifications Can type more than 30 wpmOrganized approach to problem solving with good judgment on risk mitigationCommon-sense approach to task completion & prioritizationVery good written & verbal communication skillsPleasant and respectful demeanor with co-workers & customersCustomer-service oriented phone demeanor, with good voice skillsBasic understanding of MS Word, Excel and InternetBasic arithmetical skillsMaintaining alignment with the best interests of the companyBeing a Team-PlayerCompensation & Benefits Salary: $21.00 per hourComprehensive Benefits package (PTO, paid Holidays, 401K with matching), health reimbursement arrangement (HRA) as well as Aflac medical stipendTraining & Location Training is 3 weeks in Coraopolis, PA, split up over three (3) 1-week sessions.How to Apply Very interested candidates ONLY: Please Reply to this Ad with Resume (Cover letter also appreciated too).Job Information Job Type: Full-time, PermanentSeniorilty level: Entry levelIndustries: Truck TransportationLocation: Coraopolis, PA (remote work option with in-person training)#J-18808-Ljbffr