Customer Service Representative

Grocery Delivery Driver

DoorDash · Ankeny, IA

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives you th

$17.39–$20.33/hr

Member Service Representative

Greenstate Credit Union · Ankeny, IA

GreenState Credit Union Member Service Representative US-IA-Ankeny Job ID: 2026-4722 # of Openings: 1 Category: Retail GreenState Credit Union Overview The primary duties/responsibilities of the Member Service Representative (MSR) include quality, responsive, and professional member service to all members and staff of GreenState Credit Union in all daily transactions and inquiries. Provides information and/or answers questions regarding transactions and all Credit Union products and services. This position is the front line to our members and the face of the credit union. Service starts with this key role and they are our service champions. The qualified candidate will be member focused, show excellence in accuracy and all their work, demonstrate integrity, share one vision through teamwork and continually look for improvement within their role. GREENSTATE CULTURE: At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success—now and in the future—is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life. Hours: Monday - Friday 8:15am-5:30pm Saturday 8:30am-12:30pm Pay range for this hourly position is $17.39 - $20.33/hr with a monthly incentive opportunity and a progressive benefits package. Responsibilities Performs essential duties and responsibilities in the following areas which may include, but are not limited to those listed and are subject to change: • Adheres to the Credit Union Service Standards in carrying out GreenState's mission and vision. • Demonstrates a positive member service (internal and external) focus at all times, greeting members and guests with a smile and eye contact immediately upon their arrival, using their name or acknowledging them, and thanking them for their business. • Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities. • Ensures confidentiality of member information. • Supports a diverse and inclusive work environment. • Ensures confidentiality of members account records and account information. Request identification whenever necessary and provide account information to only those members listed as primary or joint owners. • Makes weekly outbound service calls to members. • Answers member questions or refer members to appropriate departments or supervisors. • Assists with member account discrepancies, statement problems, complaints and escalates as necessary. • Performs member transactions including; deposits, withdrawals, transfers, check cashing, loan payments, credit card payments, cash advances, bond redemptions, disbursement of official checks, sale of money orders, cashier checks, savings bonds, and promotional sales materials. • Builds member relationships by recognizing their financial needs and meeting those needs with the appropriate GreenState product and service or referring them to the specialized department (Wealth Management, Commercial, Mortgage, GreenState Insurance etc.) to be served. • Maintains a satisfactory balancing record. • Educates members and staff of the features and benefits of all our products and services. • Refers products and services that benefit members to achieve team goals. • Accepts and examines checks for endorsements and negotiability. Determine availability of funds based on regulations and policy. Place holds on accounts for uncollected funds when necessary, provide member with the proper documentation. • Processes mail and night deposit transactions. • Completes all forms including negotiable instrument logs, vault cash advances/turn-ins, direct deposit, member check orders. • Participates in Opening and Closing procedures. Organize the MSR area and turn off all equipment (computers, copier, adding machines, lights). Ensure all confidential information is secured at the end of the day. • Complete daily work including balancing and reconciliation of drawer offages. • Monitors and manage the vault including cash disbursements, balancing, and end of day lock-up. Ensure that enough, but not excessive, funds are always on hand . • Assists in security procedures. Has access to and is accountable for office keys and combinations. • Balances, maintains, and corrects the coin machine and cash recyclers. • Plays a vital role in enriching the community by participating in community service organizations and/or Credit Union sponsored events. Qualifications • Interpersonal skills to represent the Credit Union in a positive way. • High energy with the ability to approach individuals to engage in conversation, build rapport, establish and maintain member loyalty. • Thorough knowledge of deposit products and regulations. • Accuracy in the handling of cash, recording daily transactions, and attention to detail. • Good telephone manners and techniques. • Ability to work with minimal direction and exercise sound judgment. • Member account problem-solving skills. • Proficiency with related computer applications, spreadsheets, word processing, and database applications. • Ability to develop and maintain effective working relationships as a cohesive team. • High school diploma or the equivalent (i.e. GED). • Cash handling, sales, and customer service experience desired. • Must be bondable. • Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand. Reporting Relationship Reports to the Manager Retail Branch as assigned. Supervisory Responsibilities This position is not responsible for supervision of other employees. Equal Opportunity Employment Statement GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union.#ID PI5c5ccbfe70aa-25403-41083699

Ankeny, IA - Bartender - Sterling's (28183)

B&B THEATRES GROUP · Ankeny, IA

Our Mission & Core Values: Each job at B&B Theatres is different and requires varied levels of experience, knowledge, and competency. Each position, however, contributes to the same goal: creating experiences for our guests that are magical, meaningful, and memorable. Whether you are applying for a position as a frontline employee, a manager, a member of the payables team, facilities maintenance, kitchen staff or bartender, your end goal is the same. We want all members of our employee family to find joy in their work and have fun as they work together to bring the magic of the movies and incredible entertainment experiences to our guests. Your job is to fulfill your delegations as outlined here, sure, but also to embrace and represent our core values: family, fun, innovation, joy, and integrity. Knowing and living those values will bring professional satisfaction to you and ensure that our guests experience the magic they expect from B&B Theatres. Please note: Our theatres are open 365 days a year, and holidays are often our busiest times. While we value family time, flexibility in scheduling is important. Job Overview: As a professional bartender, you will play a key role in creating memorable guest experiences. You will be responsible for preparing and serving alcoholic and non-alcoholic beverages, ensuring customer satisfaction, and maintaining a clean and safe bar environment. Your ability to engage with guests, take orders accurately, and craft high-quality drinks. Hours: This job requires you to work during the evening, weekends, and occasionally on holidays. Key Responsibilities: • Prepare and serve alcoholic and non-alcoholic beverages according to standardized recipes and guest preferences. • Interact with guests in a friendly and professional manner, taking beverage orders and providing recommendations. • Check identification to ensure guest meet legal age to purchase alcohol. • Adhere to all food safety and quality regulations. • Handle cash, credit, and debit card transactions accurately, ensuring correct charges and providing accurate change. • Maintain a clean and organized work area, including removing trash, cleaning tables, and washing glasses, utensils, and equipment. • Ensure the cleanliness of the entire bar area, including counters, floors, liquor wells, liquor bottles, all equipment, and ice wells. • Complete any other duties assigned by your supervisor. General Qualifications: • Must be at least 21 years old. • Positive attitude and excellent communication skills. • Neat appearance and engaging, friendly personality. • Efficient, observant, knowledgeable, and personable. • Ability to work quickly and efficiently in a fast-paced environment. • Proven experience or knowledge of mixing, garnishing, and serving drinks is a plus. • Must have the availability to open and/or close regularly. • Must complete an online training course for the responsible serving of alcohol. Essential Functions • Prepare and serve alcoholic and non-alcoholic beverages accurately and efficiently. • Take customer orders and provide excellent guest service in a fast-paced environment. • Operate point-of-sale systems, handle cash, and process credit card transactions. • Maintain cleanliness and organization of the bar area, including counters, shelves, and storage. • Stock and replenish bar supplies, garnishes, and ingredients as needed. • Monitor inventory levels and report shortages or discrepancies to management. • Follow safety, sanitation, and responsible alcohol service procedures. • Communicate effectively with team members and management regarding guest needs or operational issues. • Work independently or collaboratively to ensure smooth bar operations. Physical Demands • Ability to stand and walk for extended periods throughout the work shift, with limited opportunities to sit. • Frequent use of hands and arms to handle glassware, bar tools, kegs, taps, garnishes, and other supplies. • Ability to bend, stoop, kneel, crouch, or reach as needed to access storage areas and equipment. • Ability to move, lift, stock, and transport boxes, kegs, or supplies weighing up to 35 pounds safely. • Physical stamina to remain in constant motion in a fast-paced environment while maintaining focus and accuracy. • Ability to work in environments with variable noise levels, lighting, and temperatures, including crowded or confined spaces. • Clear verbal communication skills to interact with guests and team members effectively. These essential functions and physical demands are representative of the requirements necessary to perform this role. Employees must be able to carry out these functions with or without reasonable accommodation.

Opener 5am -12pm ***Early Riser Needed***

Planet Fitness · Ankeny, IA

Customer Service Representative Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential duties and responsibilities include: • Greet/meet potential members, providing a great customer experience. • Handle front desk related tasks: • Answering phone calls in a polite and friendly manner to assist with questions or concerns. • Taking info calls and tours • Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. • Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. • Help maintain the neatness/cleanliness of the club. Essential behavior requirements include: • Customer service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs. • Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem. • Problem solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. • Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. • Communication: ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum qualifications include: • Honesty and good work ethic • Strong customer service skills • Basic computer proficiency Physical demands include: • Standing and walking at least 75% of the shift • Talking in person or on the phone at least 75% of the shift • Must be able to lift to 50 lbs. less than 30% of the time. Benefits include: • Dollars for Scholars Program • Employee Appreciation Program • Free Membership for self and one family member or friend • Team Member Support Team • Health, Dental and Vision Insurance • Critical Illness Insurance • Short Term Disability Insurance • Accident Insurance • Voluntary Life Insurance • Pet Insurance • HSA • Advancement Opportunities