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Data Entry Clerk *REMOTE*

Remote Career · Lewisburg, TN

Full-timeAdministrative/ClericalPosted Jul 23, 2026
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Job description

Data Entry Clerk *REMOTE* Dallas, Texas, United States Remote Career About the Job Data Entry Clerk *REMOTE* Description: Position Summary: Responsible for providing all prospective clients with an outstanding telephone experience during prospective client interview. Serves as first point of contact for our clients and plays a vital role in determining client satisfaction. Essential Functions: • Handle a high volume of incoming calls, setting the tone and pace of every client call • Accurately apply the firms criteria to callers circumstances; properly executes existing protocols and procedures • Perform multiple activities while engaged with caller on the line, including scheduling potential client appointments, retrieving and analyzing accident reports, and highlighting the benefits of firm representation • Effectively communicate next steps if legal representation is warranted • Explain, kindly and professionally, when the firm will not be able to assist a prospective client • Perform administrative duties related to customer service, client intake and overall client retention • Treat the first and last calls of the day with the same level of care and compassion Requirements: • Must have excellent oral and written communication skills • Must be able to convey confidence and empathy over the phone • Ability to multi-task • Knowledge of Microsoft Windows/Office and ability to learn and use various software programs • Bilingual (Spanish) a plus Or refer someone

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