Virtual Front Desk

Job description

Virtual Front Desk We are hiring a Virtual Front Desk, who is people-focused, who loves helping others and creating a great first impression. At Wright Physical Therapy, we are on a mission to be Idaho's most sought-after physical therapy company for diagnosing and treating joint, spine, and sports-related injuries. But our vision extends beyond physical health—we aim to inspire joy and make a meaningful impact in every life we touch. At Wright Physical Therapy, you'll join a team that is driven by purpose and guided by core values: • Have Uplifting Fun • Learn, Grow, Repeat • Family is Central • Add Value Every Day • Charity Never Fails • Filled with Gratitude Our work goes beyond the walls of our clinics. We are deeply committed to a social mission: donating our time, energy, and resources to protect the innocence of children worldwide. When you join Wright Physical Therapy, you're not just starting a job—you're becoming part of a movement. Together, we inspire joy, foster growth, and change lives. BE A PART OF SOMETHING BIGGER. Apply now to take the next step in your career and impact your community. Job Description • Greet and check-in new and returning patients virtually with a warm, welcoming, and professional tone • Verify and update patient demographic and insurance information • Coordinate with the front office teams at the clinic level to flag any check in issues • Communicate patient balances clearly and with empathy • Collect Copays, deductibles, and outstanding balances • Maintain patient charts and electronic medical records • Electronic scheduling Qualifications • High school graduate or equivalent, college degree preferred • 2+ years of previous medical front office experience preferred • Excellent communication skills • Close attention to detail • Great time management and organizational skills • Team player attitude and energetic with a focus on excellent customer service Additional Information Benefits: • Comprehensive medical insurance plans - HSA and PPO Options • Dental and vision insurance • Paid holidays & time off • 401K • Integrated mentorship program • Customized EMR By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply Job Location I'm interested Privacy Notice