Assistant Guest Service Manager

The Olympia Companies · Winter Park, FL

Full-timeCustomer Service/Call CenterPosted Jul 25, 2026
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Job description

Olympia Hospitality Front Desk Assistant We're more than just a team – we're a community dedicated to making a difference every day. At Olympia Hospitality, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture of collaboration and integrity. If you're passionate, driven, and ready to thrive, we'd love to have you on our team. Apply today and build a career that inspires you! This position assists the Director of Guest Services with overseeing the safe and efficient operation of the front desk, maximizes profitability, and ensures high levels of guest satisfaction are achieved. This position may direct the work of others, i.e. delegate tasks, and provide training & support, and resources to the front desk staff. Additionally, this position works as part of a team to deliver attentive, friendly, efficient and hospitable service. This includes effective communication, reservation sales, handling all guest accounts efficiently and accurately, and assisting in all phases of guest experience such as check-in, check-out, and problem resolution. They act as the manager on duty in the absence of the Guest Service Manager. Join a Team that Puts Your Well-Being First! At Olympia Hospitality, we believe in supporting our employees both in and out of the workplace. When you join us, you're not just getting a job – you're joining a family-first organization that cares about your health and wellness, your future, and your overall satisfaction. Here's how we show our commitment: • Health Coverage That Works for You: We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance. Plus, with FSA and HSA options, you can plan for your healthcare costs your way. • Secure Your Future: With our 401K plan and discretionary yearly match, you can build the financial future you deserve. • Peace of Mind: We provide paid group term life insurance for select positions, 50% shared cost short-term disability, and you have the option to purchase additional employee paid life insurance. • Time for You: Enjoy our robust PTO plan and 7 paid holidays to maintain work-life balance. Need quick access to your paycheck? Our earned wage access program has you covered! • Additional Support: From our Employee Assistance Program (EAP) to a sober support network, and our commitment to being a recovery-friendly workplace, we're here to help you thrive personally and professionally. • Perks: Love to travel? Enjoy exclusive hotel travel discounts as a member of our team. Additional benefits may be available based on property specific locations! We're more than just a business—we're a values-driven organization that believes in creating an environment where every team member can thrive. Our core values guide everything we do, from how we interact with each other to how we serve our guests and community. Join us at Olympia Hospitality and take the next step toward a fulfilling, balanced, and supported career. Apply today! Technical Skills: • Ability to troubleshoot basic computer/printer/photocopier/fax/phone technical problems Experience / Education: 2 plus years' of guest services experience required (preferably in a hotel environment); management or previous supervisory experience preferred; associates degree and/or equivalent work experience; Bilingual in Spanish is a plus Olympia Hospitality is an equal opportunity employer and is committed to providing employment opportunities to qualified applicants without regard to such characteristics as race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, protected veteran status or any other factor protected by applicable law.

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More jobs in Winter Park, FL

Line Cook

Corner Chophouse · Winter Park, FL

Line Cook Welcome to The Indigo Road Hospitality Group (IRHG), where hospitality is more than a job; it's a family, a lifestyle, and an exciting journey. We believe that by taking care of you, you'll best take care of our guests. It's working. In addition to generous benefits and job openings across 30+ locations, we have internal growth opportunities for everyone who wants it. But most of all, we have heart! Founded in 2009 by Steve Palmer, IRHG sets itself apart in the industry by fostering an environment where our people come first. We want to meet you. Come join us in our mission to change the hospitality industry, forever. The Role As a line cook, you maintain high quality standards for each dish that is sent out. Consistency and perfection are the two things you strive for when delivering an unforgettable dining experience while working in a team-oriented environment. What We Will Ask Of You: • Accurately and efficiently prepares, stocks, and maintains the highest quality cuisine for our guests, compiling consistently with our standard portion sizes, cooking methods, quality standards and kitchen rules, policies, and procedures • Maintains a clean and sanitary workstation area including tables, shelves, grills, broilers, fryers, pasta cookers, sauté burners, convection oven flat top range, refrigeration equipment, and adhere to all DHEC regulations for cleanliness and sanitation • Closes the kitchen properly and follows the closing checklist for kitchen stations. Assists others in closing the kitchen • Promptly report all product shortages, equipment problems or food quality issues to Chef Requirements For Success: • A minimum two years' experience in kitchen preparation and line cook experience • Have a positive energy, be ready to assist fellow support staff and work as a team player • Must be able to speak, read and understand basic cooking directions • Ability to communicate effectively with managers, employees, and all guests • A flexible schedule to work days, nights, weekends and holidays • Constant standing/walking with occasional stooping, kneeling, pushing, pulling, or lifting Benefits • Competitive salary and benefits package. • Opportunity to be part of a dynamic and growing hospitality team. • Fast-paced and rewarding work environment. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. The Indigo Road Hospitality Group is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

NewContractHospitality - Food Services
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Experienced Line Cook

Boca · Winter Park, FL

Summary/Objective A Line Cook is responsible for preparing and/or directing the preparation of food to be served, complying with all applicable sanitation, health, and personal hygiene standards, and following established food production programs and procedures. The cook isresponsible for the appropriate use of facility supplies and equipment to minimize loss, waste, and fraud. Essential Functions Cooks will be expected to perform a variety of duties, including but not limited to those listed below: 1. Line Cook • Preparing high-quality food items for our customers utilizing different cooking methods • Following company recipe and presentation guidelines to meet or exceed guests' expectations • Coordinating food orders to support timely and efficient delivery to each table • Ensuring proper food safety and sanitation standards to ensure guest safety • Meeting special customer requests while ensuring the same high-quality standards 2. Production. Preparing portions and food items while: • Set up the kitchen before opening • Follow recipe guidelines to meet or exceed customers' expectations • Prep food • Portion food • Stock the alley and line with items needed to complete orders on time • Ensure proper food safety and sanitation standards • Shuck oysters • Peel shrimp • Set up soup station 3. Utility • Clean dishes, silverware, glassware, utensils, pots, pans, etc. • Stock and restock supplies • Break down and clean the kitchen, mats, and equipment at closing • Sweep, spray and mop floors • Maintain sparkling clean restrooms, kitchen, and parking lot (pick up debris and sweep when necessary) • Make orders • Check in deliveries • Label and date food for freshness rotation • Put away deliveries • Filter and dispose of grease • Take out trash 4. Other • Report to work on time in a neat and clean uniform. Well-groomed hair and personal hygiene are essential. • Maintain adherence to all Company policies and procedures. • Other duties as directed by management. • Report to required meetings. Requirements Competencies and Skills • Collaboration Skills. • Guest/Client Focus. • Flexibility • Stress Management/Composure • Multi-task oriented. • Organizational Skills • Basic mathematical, reading, and writing skills. • Excellent communication skills (including asking for clarification on tasks, policies, and procedures). • Knowledge of workplace safety procedures • Must have a good command of the English language, both oral and written. • Must be attentive. • Must report to work when scheduled and on time with a positive attitude. • Ability to work varied hours/days as business dictates. • Must complete ServSafe Food Handler training. Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This job operates in a kitchen environment, housed with equipment such as an oven, stove, dishwasher, slicer, steamer, mixer, and chef's knives. The employee is frequently exposed to heat, steam, and fire. The noise level in the work environment can be loud. The employee may be exposed to hazards including, but not limited to, cuts, slipping, tripping, falls, and burns. Frequent hand washing is required. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 50 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures.

NewHospitality - Food Services
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Earl Enterprises logo

Chicken Guy! - Food Runner

Earl Enterprises · Winter Park, FL

Food Runner The Food Runner is responsible for ensuring that all items are delivered to guests quickly and correctly. Responsibilities: • Interact with guests with a warm smile and energetic greeting and ensure that their needs are met. • Deliver all orders to the correct guests and verify with the guests that their orders are correct before leaving the table. • Ask guests if there is anything else they need and if so, graciously get it for them and ensure that they are satisfied. • Monitor all side stations to ensure that they are stocked and clean and available for guest use. • Interact with Expo and other team members in a positive and helpful manner to ensure a positive environment in the restaurant. • Other related responsibilities. Requirements and Experience: Previous experience in a guest or customer facing position preferred, but not necessary. Excellent interpersonal skills with the ability and willingness to smile and interact in a genuinely energetic, warm, and attentive manner towards guests and co-workers. Excellent communication skills in order to interact effectively with guests and coworkers. Ability to work in a high energy, fast paced environment. Education: No formal education beyond high school experience required. We Are Earl Enterprises® Earl Enterprises® builds on its past successes in defining ambitious goals for the future. Earl Enterprises® bring together the power of people, services and creative genius to build innovative sustainable companies that guests can enjoy today and in the future through our diversified brand portfolio. Earl Enterprises® is growing as a leader in the field of entertainment, leisure, tourism, hotel, and restaurant consultant services. Come join us onward and upward. Our concepts include Planet Hollywood, Buca di Beppo, Earl of Sandwich, Chicken Guy, Collide.com, Seaside on the Pier, Mixology, Café Hollywood and Bertucci's.

NewHospitality - Food Services
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Team Member

Krispy Kreme · Winter Park, FL

Since its founding in 1937, Krispy Kreme's focus has remained the same - making fresh doughnuts using our founder's original recipe. The brand's iconic Hot Light lets consumers know when doughnuts are being made in the shop so they can stop in and enjoy them hot, right off the line. OurTeam Members are the sprinkles to our doughnut! They are vital to ensuring our A-Glazing customers are given friendly, efficient service as well as maintaining a professional store appearance, to ensure complete customer satisfaction. This is an entry level opportunity with no previous experience required! All you need is the motivation to learn and grow in a professional, fast-paced, team-oriented environment. 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Our purpose of touching and enhancing lives through the joy that is Krispy Kreme guides how we operate every day and is reflected in the love we have for our people, our communities and the planet. Connect with Krispy Kreme Doughnuts at www.KrispyKreme.com, or on one of its many social media channels, including www.Facebook.com/KrispyKreme and www.Twitter.com/KrispyKreme.

Weekly payNo experienceHospitality - Food Services
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