Front Desk
Mindful Behavioral Healthcare · Kissimmee, FL
Job description
Job Purpose: Helps patients and providers by providing clinical information, services and assistance. Serves patients by greeting and helping them in a professional and courteous manner; scheduling appointments; maintaining records and accounts. Front Desk Coordinators must interact smoothly with the back-office personnel as well. Job Duties: • Verifies patient information by interviewing patient; recording medical history, and confirming purpose of visit. • Secures patient information and maintains patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; keeping patient information confidential. • Counsels patients by transmitting physician's orders and questions about treatment and medication instructions. • Reviews, completes and submits refill requests. • Maintains safe, secure, and healthy work environment by establishing and following standards and procedures; complying with legal regulations. • Keeps supplies and medications ready by inventorying stock. • Serves and protects the practice by adhering to professional standards, policies and procedures, federal, state, and local requirements. • Administer Mental Health Status • Administer Mental Health Questionnaire • Promptly capture accurate and detailed documentation of the patient's encounter. • Input gathered data into the electronic health record following the instructions of the healthcare provider. • Assist the provider in navigating the electronic health record. • Assist in responding to various messages as directed and instructed by the provider. • The Medical Assistant is NOT permitted to make independent decisions. • The Medical Assistant cannot develop or provider treatment plans, orders, or send prescriptions. • Please refer to Patient Care Coordinator and Medical Scribe job description for further clarification on your job responsibilities • Greet patients and visitors in a courteous and friendly manner, in person or on the telephone; answering or referring inquiries. • Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person. • Keeps patient appointments on schedule by notifying provider of patient's arrival. • Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining organized the reception and waiting area at all times. • Protects patients' rights by maintaining confidentiality of personal and financial information. • Ensures availability of treatment information by filing and retrieving patient records. • Maintains patient accounts by obtaining, recording, and updating personal and financial information. • Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients. • Maintains operations by following policies and procedures; reporting needed changes. • Contributes to team effort by accomplishing related results as needed. Job Type: Full-time Benefits: • 401(k) • 401(k) matching • Dental Insurance • Disability insurance • Flexible schedule • Health insurance • Life insurance • Paid time off • Paid training • Vision insurance Schedule: • 8-hour shift • Monday to Friday Experience: • Front Desk/Medical Assistant: 5 years (Preferred) • Customer service: 1 year (Preferred) Work Location: In person
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Additional Information Job Number 26088963 Job Category Engineering & Facilities Location 6000 W Osceola Pkwy, Kissimmee, Florida, United States, 34746 VIEW ON MAP Schedule Full Time Located Remotely? N Position Type Non-Management Pay Range: $25.76-$25.76 per hour POSITION SUMMARY Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues with little to no supervision. Perform preventive maintenance on tools and equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment. Maintain maintenance inventory and requisition parts and supplies as needed. Assure each day's activities and problems that occur are communicated to the other shifts using approved communication programs and standards. Display advanced ability to read standard blue prints and electrical schematics concerning plumbing and HVAC. Display above average engineering operations skills and strong general mechanical ability. Display proficiency in at least three of the following categories, above average skills in three more of the following categories and basic skills in the remaining categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building management. Display solid knowledge and skill in the safe use of hand and power tools and other materials required to perform repair and maintenance tasks. Safely perform highly complex repairs of the physical property, electrical, plumbing and mechanical equipment, air conditioners, refrigeration and pool heaters - ensuring all methods, materials and practices meet company standards and Local and National codes - with little or no supervision. Troubleshoot and perform repairs on all types of equipment (e.g., pump and motor replacement), plumbing (e.g., plunge toilets and unclog drains), electrical equipment including lamps, air conditioners, HVAC equipment, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and program TV's. Use the Lockout/Tagout system before performing any maintenance work. Display advanced knowledge of all engineering computer programs related to preventative maintenance, energy management, and other systems, including devices that interact with such programs. Perform advanced troubleshooting of hotel Mechanical, Electrical, and Plumbing (MEP) systems. Display the ability to train and mentor other engineers as necessary. Display ability to perform Engineer on Duty responsibilities, including readings and rounds. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent and vocational or technical background. Related Work Experience: Extensive experience and training in general maintenance, electrical or refrigeration, parts inventory and requisition, exterior and interior surface preparation and painting. At least 2 years of hotel engineering/maintenance experience. Supervisory Experience: No supervisory experience. License or Certification: Valid Driver's License REQUIRED QUALIFICATIONS Universal Chlorofluorocarbon (CFC) Certification Must meet applicable state and federal certification and/or licensing requirements. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Why have less when you can have MORE — all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. 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