FRONT DESK AGENT
Clean Tec Outsourcing · Orlando, FL
Job description
Front Desk Agent The Front Desk Agent is responsible for welcoming guests, processing check-ins and check-outs, managing reservations, and handling guest inquiries. This role ensures that all front desk operations run smoothly, providing efficient service and maintaining a high level of professionalism to ensure guest satisfaction. Responsibilities • Greet guests and process arrivals and departures promptly. • Handle guest inquiries, complaints, and requests courteously. • Coordinate with housekeeping and maintenance to ensure room readiness. • Manage cash and credit transactions accurately. • Maintain a clean and organized front desk area. • Perform other related duties as assigned. Requirements • Excellent customer service and communication skills. • Ability to multitask and work in a fast-paced environment. • Basic computer knowledge and experience with reservation systems preferred. • Availability to work flexible shifts, weekends, and holidays.
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