Patient Transporter

For all flatbed driver opportunities, the driver must be physically able to lift a 90-pound tarp onto a 5-foot high platform twice. Award-winning app made for drivers by drivers. System Transport will test this during orientation, and flatbed drivers tarp about 70% of our loads.

Student Records Generalist

William & Mary · Spokane, WA

Student Records Generalist The Student Records Generalist is a flexible support position cross-trained to support core University Registrar functions. The position supports a wide range of enrollment services and student records processing in a caring, timely, and accurate manner. The individual adheres to office, federal, state, and University policy and procedures and interacts with students, parents, faculty, staff, outside agencies and the general public. The Student Records Generalist plays a key role in the effective operation of all teams with the University Registrar's Office (UREG). The position will work closely with colleagues to ensure operations are delivered effectively and that there is appropriate support for day-to-day processes within the team to run smoothly. The position helps ensure capacity and expertise across UREG to manage variable workflow peaks across the academic year and expertly support continuous operations as UREG engages in university-wide projects and implementations. Required Qualifications • High school diploma or equivalent. • Demonstrated ability to effectively interact/communicate with a diverse population in an effort to promote exceptional customer service. • Strong organizational/time management skills. • Ability to make independent decisions utilizing complex guidelines. • Strong data and records management skills. • Demonstrate general office skills and proficiency with MS Office. Preferred Qualifications • Experience with higher education. • Experience with student information systems (i.e., Banner). Conditions of Employment • This is a non-exempt position, which may be eligible to receive overtime in accordance with the Fair Labor Standards Act. • This position is restricted to a specific term. • This position is restricted based on the availability of funding. Job Duties 20% - Veterans' Benefit Certifications: • Maintain status as a VA certifying official. • Completing VA certifications as needed by the Veterans' Benefit Coordinator. • Facilitate record keeping and quality assurance procedures. 20% - General Registrar Support: • Develops positive relationships across the department and the university, providing assistance to colleagues on all aspects of UREG processes. • Cross training across other office functions and processes as further areas of need are identified. • Provide ongoing, expert backfill within UREG to support fluctuations in staffing due to university-wide projects and implementations. 20% - Enrollment Services Support: • Perform registration and schedule adjustments. 10% - Degree Progress and Audit: • Process major/minor declarations. • Process degree program substitutions. • Process final semester underload requests. • Support degree audit as needed by the Degree Audit Manager. 10% - Transfer Credit Evaluation: • Enter transfer credit on student records for pre-matriculated and current students. • Respond to transfer credit inquiries as needed by the Transfer Credit Coordinator. 10% - Student Records Maintenance: • Perform personal information adjustments. • Produce transcripts and enrollment verifications. • File and reconcile document images. • Build off-line student records into Banner. 10% - Customer Service Interactions: • Support front-end customer service at times of peak traffic and/or limited staffing. • Provide appropriate and professional customer service during all interactions (in person and by phone). • Refer internal and external customers to the appropriate department for assistance. • Respond to inquiries received via the University Registrar's Office general email account and other office accounts as needed. Posting Range: Up to $45,000, commensurate with experience. For full consideration, apply by the review date of August 17, 2026. Position is open until filled. A cover letter and resume are required. We will not sponsor work Visas for these positions. Conditions of Employment: • This position is restricted to a specific term. • This position may require working outside of normal business hours, including evenings, weekends, and holidays. Position Duration: This is a temporary position established to provide operational support and maintain business continuity during the University's Workday Student implementation. The appointment is expected to continue through the implementation period (minimum 3 years), with the possibility of extension based on operational needs and funding.

Union Customer Service Rep. (No Vaccination Required)

Morphius · Spokane, WA

Customer Service Representative We work with many large corporations such as Boeing, AT&T, Exxon Mobil, Nabisco, etc., almost every company across every industry. Our primary function within these entities are to service their staff and ensure that they understand their benefits and whatis available to them. As a Customer Service Representative, you will be responsible for scheduling appointments and following up with the members who have requested information. You will be working with them on a one-on-one basis to ensure that each member understands what is available to them. We are seeking applicants with a career orientated mentality with exceptional customer service skills; those with the eagerness to learn, and the ability to work independently as well as the willingness to work as a team in order to better service the different members and entities we work with. Due to COVID-19; we are conducting our interviews 1 on 1 via zoom and zoom webinars to ensure the safety of our staff and applicants. Requirements: • Must be a team player. • Previous customer service and sales experience is a plus. • Must have strong communication skills. • Must be personable and comfortable interacting with customers daily. • Desire to participate in professional development and take on new responsibilities. • Self-motivated and comfortable working both independently and as part of a team • Customer service or customer relationship experience Benefits: • Health insurance reimbursement (upon qualification) • Life insurance • Retirement Plan • UNION BENEFITS – Our staff also belong to a union which includes benefits • Flexible hours • Remote work optional and available

$18/hr

Customer Service Representative I

American Systems · Spokane, WA

Overview Now Hiring at AMERICAN SYSTEMS Epsilon, Inc. has joined AMERICAN SYSTEMS! As one organization, we offer expanded resources, streamlined operations, and increased opportunities for growth and development. Join us to be part of a dynamic, collaborative environment dedicated to innovation and customer success. Responsibilities An average day: As a Customer Service Representative I (CSR I), you will answer general questions from callers using the available knowledge base, USPTO website, or other reference material and recommend resources available on the USPTO website. You will assist with MyUSPTO account issues (including password resets) and other website systems related support calls. You may also mail applicable standard printed materials to the caller or refer the caller to a local Patent & Trademark Resource Center (PTRC) for additional assistance. In this position you will: • Answer incoming calls and retrieve voicemails, ensuring that calls are answered on the same day. • Transfer customers to appropriate secondary call centers as needed. • Respond to all incoming facsimiles. • Review and respond to incoming e-mails regarding patents, trademarks, publications, data quality, and products and services that have been sent to the general mailbox. Use knowledge base of pre-approved responses to answer inquiries or requests consistently and accurately. • Send appropriate general information publications. • Use the Customer Contact Management System to track and enter detailed information of all inquiries/requests received including steps taken to resolve any problems encountered. Qualifications • As a requirement of this position, all candidates must be either a U.S. Citizen or have official legal status in the United States and must have continually resided in the United States for the last two years. In accordance with 8 U.S.C. 1324b(a)(2)(C), we will not consider candidates for this position who do not meet the aforementioned conditions. • Must be able to pass federal background investigation and obtain a Public Trust • Demonstrate at least one (1) year of customer service experience, including: phone and/or email contact center experience, data entry, contact center problem logging, Automatic Call Distribution (ACD) telephone systems and face-to-face customer service experience. • Ability to provide courteous and professional interactions with customers. • Experience using a knowledge base. • Effective listening and oral communication skills, • Must be able to speak, read and write in fluent English. • Must be proficient with using software or web-based databases on a laptop or PC as well as various e-mail platforms • A fixed shift schedule will be assigned at the time of hire based on operational needs. All shifts fall within our operating hours of Monday through Friday, 8:30 AM to 8:00 PM EST. • Must be able to present acceptable identification for customer badging and site access, such as a REAL ID compliant driver license, U.S. Passport, or other approved document from the GSA Required Identification List. Pay Transparency Statement AMERICAN SYSTEMS is committed to pay transparency for our applicants and employee-owners. The salary range for this position is USD $18.00/Hr. - USD $19/Hr. Actual compensation will be determined based on several factors permitted by law. AMERICAN SYSTEMS provides for the welfare of its employees and their dependents through a comprehensive benefits program by offering healthcare benefits, paid leave, retirement plans, insurance programs, and education and training assistance. EEO Statement EEO Race/Sex/Disability Status/Veteran Status