Operations Assistant
Catholic Charities Eastern Washington · Spokane, WA
Job description(tap to read)
Job Title This position is responsible for assisting with the management and operation of the Catalyst service location. Catalyst provides interim housing and support services for formerly homeless individuals and couples. This position works as a member of the Operations team supportingresidents to follow program expectations, engage in services, and progress toward independent housing. WE OFFER EXCELLENT BENEFITS: • FREE Employee Medical Insurance • FREE Employee Dental Insurance • FREE Employee Vision Insurance • Sick leave (8 hours of paid sick leave per month) • Vacation (Minimum of 2 weeks paid vacation) • Discounted health memberships • Retirement (Employer contribution - 3% contribution and an additional 3% employer match) • FREE Long-Term Disability Insurance • FREE Life Insurance • 13 Paid Holidays Mission of Catholic Charities Feed the hungry, heal the hurting, welcome the stranger. CCEW is an equal opportunity employer. All employees and potential employees will be recruited, selected, trained, promoted, compensated and, if necessary, disciplined or terminated without regard to sex, gender, race, ethnicity, national origin, citizenship, immigration status, religious affiliation, marital status, military veteran status, age, pregnancy, sexual orientation, gender expression or identity, disability, genetic information, or any other basis protected by law. Job Duties/Responsibilities • Ensure that the rules are being observed and that it is a safe environment for residents, staff, and volunteers. Maintain safety and security by monitoring all general access areas. • Oversee required operations tasks during shift, including overseeing community volunteers as needed and attending the front desk, giving out mail, checking in gear, accepting donations, and answering telephones. • Through regular interactions with clients, make appropriate referrals to relevant social services. Assists case management staff in the coordination of services to residents; contact residents' outside service providers as necessary. • Respond to resident complaints. • Maintains relevant databases including Catalyst internal database. When necessary, administers the intake forms needed for statistical and narrative reports required by agency; performs required data entry. • Performs hourly walks throughout the facility to detect hazards. Manage all the building operations in the absence of other staff as assigned. • Intervene in crises, respond to emergencies, and initiate action as required, including contact with emergency response systems. • Write significant events involving residents and building operations activities in a daily log; read log daily. • Performs other relevant duties assigned by supervisor, including but not limited to shelter cleaning, mopping and laundry. • Uses appropriate administrative, fiscal, physical, and technical safeguards to ensure the confidentiality, integrity, and security of CCEW client protected health information (PHI), per regulations outlined in the Health Insurance Portability and Accountability Act of 1996 (HIPAA). • Will regularly utilize all forms of communication (email, text, phone, etc.) and database practices necessary for this position and as directed by supervisor. • As a mandated reporter, follow all procedures outlined in agency policies and procedures to report to the proper agency when there is suspicion and/or confirmation that a child or adult has been a victim of abuse or neglect. • Adheres to the tenets of Catholic Social Teaching and Catholic Doctrine. • Performs as a team member to ensure that productivity outcome measures are achieved; regular attendance is particularly important for shelter safety and team dynamics. • Performs related functions necessary to support the mission and core values of Catholic Charities Job Qualifications To perform this job successfully, an individual must meet the minimum qualifications listed below. These qualifications are representative of the knowledge, skill and/or ability required to perform this job. Education/Experience: to perform this job successfully, an individual must have a High School Diploma or a General Education Degree. Demonstrated leadership, management, and administrative skills. Ability to compassionately interact with mentally ill, substance abusers and homeless people. Certificates/Licenses: To perform this job successfully, an individual must have a valid Driver's License and the ability to drive for work use. Successfully pass background check applicable to position. Physical Abilities: To perform this job successfully, an individual must be able to: • Regularly sit, stand, climb, walk, hear/listen, talk • Frequently lift up to 50 pounds, pull/push, carry, grasp, reach • Occasionally crawl, stoop, kneel • Clearly see 20+ feet, with or without corrective lenses, ability to focus Mental & Other Skills/Abilities: To perform this job successfully, an individual must have the: • Adaptability: ability to adapt to changes, delays, or unexpected events in the work environment; ability to manage competing demands and prioritize tasks; ability to change approach or method to best fit the situation. • Analytical Ability: ability to maintain focus for extended periods of time; ability to complete research projects with resourcefulness and persistence; ability to synthesize complex or diverse information; ability to use intuition and experience to complement existing data. • Attendance: ability to consistently arrive and be able to work as scheduled. Ability to work night and weekend shifts as needed. • Computer/Technical Ability: working knowledge of: Word Processing software, Spreadsheet software, Internet software. • Dependability: ability to follow instructions, both in written and verbal format; ability to respond to management direction; ability to complete tasks on time or notify the appropriate person with an alternate plan when necessary. • Interpersonal Skills: ability to maintain satisfactory relationships with others, excellent customer service skills and a good overall understanding of appropriate human relations. Awareness of and sensitivity to the service population's culture and socioeconomic characteristics. • Judgment: ability to make prudent and timely decisions; ability to exhibit sound and accurate judgment; ability to explain reasoning for decisions. • Language Ability: ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence; ability to speak effectively before groups of customers or employees of organization. • Mathematical Ability: ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio, and percent and to draw and interpret bar graphs. • Motor Coordination: the ability to coordinate eyes, hands, fingers, and feet accurately and handle precise movements. • Problem Solving Ability: ability to identify and/or prevent problems before they occur; ability to formulate alternative solutions to problems when necessary; ability to transfer learning from past experiences to new experiences of similar nature. • Quality Management: ability to complete duties, on time and with absolute precision, at least 95% of the time; ability to edit the accuracy and thoroughness of one's work as well as the work of others; ability to constructively apply feedback to improve performance, ability to generate ideas to improve and promote quality in work. • Reasoning Ability: ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; ability to deal with problems involving several concrete variables in standardized situations. • Supervisory Skills: This job does not have any direct supervisory responsibilities. Workplace Environmental Conditions • Noise Conditions: exposed during a shift to constant or intermittent sounds at moderate to loud levels of sound dependent upon the daily activities. • Exposure to Trauma: Employees of Catholic Charities Eastern Washington provide direct services to vulnerable community members including those who have behavioral health challenges and those who have been exposed to trauma. • Heat: subject to high temperatures • Cold: exposed to low temperatures • Strong smells: such as urine or body odor. • Potential for exposure to illicit drugs and air-borne contaminants (proper PPE provided). • Client Population may include people involved in gangs, with substance abuse concerns, homelessness and/or tendencies towards violent behavior.
Flatbed CDL-A Truck Driver, Regional Routes - Spokane, WA
System Transport · Spokane, WA
CDL-A Flatbed Truck Driver Opportunities:. Experienced CDL-A Truck Drivers. Award-winning driver portal with real-time updates.
Property Description The Historic Davenport Hotel, Autograph Collection is a prestigious, iconic hotel located in Spokane, Washington, offering exciting job opportunities for hospitality professionals seeking to be part of a historic and renowned team. Joining our team meansbecoming part of a renowned hospitality brand known for its commitment to exceptional guest service and unmatched elegance. The hotel boasts a rich history, stunning architecture, and luxurious amenities, making it a sought-after destination for both business and leisure travelers. As a team member, you will have the opportunity to work in a unique and historic environment, providing outstanding service to guests from all over the world. The Historic Davenport Hotel values professional growth and development, offering opportunities for advancement within the organization. Join our team and be part of a rewarding and fulfilling career in the hospitality industry, where your skills and dedication will be recognized and rewarded in a truly special setting. Overview We are looking for a Telephone/PBX Operator who is passionate about providing exceptional service and creating memorable experiences for our guests. In this role, you will be the first point of contact for our guests and will be responsible for handling all incoming and outgoing calls with professionalism and efficiency. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to multitask in a fast-paced environment. Join our team and become a part of a culture that values teamwork, respect, and hospitality. Qualifications • High school diploma or equivalent • Excellent communication skills, both verbal and written • Previous experience operating a PBX or multi-line phone system preferred • Strong customer service skills and the ability to remain calm under pressure • Basic computer skills, including proficiency in Microsoft Office and email • Ability to work a flexible schedule, including weekends and holidays Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. • Multiple Tiers of Medical Coverage • Dental & Vision Coverage • 24/7 Teledoc service • Free Maintenance Medications • Pet Insurance • Hotel Discounts • Tuition Reimbursement • Paid Time Off (vacation, sick, bereavement, and Holidays). • 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Upon acceptance of a job offer, pre-employment drug test and background check are required. Reference Washington State Law (RCW 49.94) here and at We participate in E-Verify. Salary Range USD $17.13 - USD $17.13 /Hr.
TJX Companies At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world's leading off-price retailer. Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. • Creates a positive internal and external customer experience • Promotes a culture of honesty and integrity; maintains confidentiality • Takes an active role in training and mentoring Associates on front end principles • Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs • Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates • Addresses customer concerns and issues promptly, ensuring a positive customer experience • Ensures Associates execute tasks and activities according to store plan; prioritizes as needed • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates • Provides and accepts recognition and constructive feedback • Partners with Management on Associate training needs to increase effectiveness • Ensures adherence to all labor laws, policies, and procedures • Promotes credit and loyalty programs • Supports and participates in store shrink reduction goals and programs • Promotes safety awareness and maintains a safe environment • Other duties as assigned Who We're Looking For: You. • Available to work flexible schedule, including nights and weekends • Strong understanding of merchandising techniques • Capable of multi-tasking • Strong communication and organizational skills with attention to detail • Able to respond appropriately to changes in direction or unexpected situations • Team player, working effectively with peers and supervisors • Able to train others • 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Location: USA TJ Maxx Store 0821 Spokane WA This position has a starting pay range of $18.13 to $18.63 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. The Full Range of the position is $18.13 to $28.80 per hour.
Customer Service Associate
Travelers Insurance · Spokane, WA
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover aculture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Customer Experience, Customer Service, Operations Compensation Overview The annual base salary range providedfor this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $37,400.00 - $61,600.00 Target Openings 5 What Is the Opportunity? Do you have a strong desire to help others? Can you provide a superior customer experience while maintaining a high level of professionalism and productivity? As the first contact for customers, agents, brokers and/or internal business partners, the Operations Customer Service team at Travelers play a key role in providing a positive experience. In the role of Customer Service Associate, you will handle a high volume of customer inquiries, primarily via inbound calls, in an accurate and efficient manner while demonstrating empathy and resolving their needs. As you expand your communication, technical, and business knowledge you will have the opportunity to grow your career at Travelers. Schedule Details: During training, your schedule will fall between the hours of 8:00 a.m. - 5:00 p.m. Monday - Friday. Your schedule following training will fall between the hours of 8:00 a.m. – 5:00 p.m. Monday through Friday. The target start date is October 19, 2026. Pay Details: This position offers a starting base salary of $46,500 Eligible for Full Benefits on day one of employment. Quarterly financial awards are offered, based on performance. What Will You Do? • Successfully complete applicable new hire training. • Handle inbound inquiries from external customers and/or internal business partners via calls, emails, chats and/or other methods, taking the appropriate action, as needed. As you grow your knowledge and skills, you will increase the variety of interactions you are able to assist, which may include questions regarding quotes, policies, coverages, billing, audits, or application access/support. • Build and maintain customer satisfaction and trust by actively listening to inquiries and effectively applying learned product, systems, and business area knowledge to educate and respond to the customer accurately and efficiently. • Navigate multiple systems and platforms simultaneously while interacting with the customer. • Adapt and modify communication style to provide a positive, consistent, empathetic, and thorough customer experience. • Ensure accurate and comprehensive documentation of information, following the defined guidelines and procedures of the corresponding business area. • May support departmental projects and initiatives and take on other developmental opportunities. • Perform other duties as assigned. What Will Our Ideal Candidate Have? • Prior customer service experience. • Strong verbal and written communication skills with the ability to clearly convey information to various audiences while showing empathy and understanding of the customer's needs. • Proficiency utilizing technology, including the ability to navigate across multiple systems simultaneously. • Ability to analyze information and think critically to make informed decisions. • Organizational and time management skills with the ability to handle shifting priorities in a high-volume, fast-paced environment. • Flexibility and resiliency to navigate change. • Desire to continuously acquire new skills and knowledge. What is a Must Have? • High school diploma or GED. What Is in It for You? • Health Insurance : Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment. • Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. • Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. • Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. • Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (4-ESU@travelers.com) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit .