$17.13–$21.76/hr
Store Cashier I - PT
TravelCenters of America · Spokane, WA
Job description(tap to read)
Travelcenters Of America Cashier TravelCenters of America offers a convenient, one-stop shopping experience to our customers. We carry a wide selection of name-brand products, and are stocked with Grab 'N Go foods, groceries, snacks, electronics, maintenance supplies, and even clothing and gifts! The Cashier is key member of the store team primarily responsible for providing excellent customer service to our guests so that we are returning every traveler to the road better than they came! In this role, you can expect to: • Work in a fun, trusting environment focused on great customer service • Serve each customer courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude • Process transactions of customers on a point-of-sale (POS) register; maintain a clean, well-stocked food and beverage area; clean and stock merchandise • Prioritize your work according to the store and management needs • Know and follow safety guidelines and report potentially unsafe situations caused by team members and customers • Establish strong communication and rapport with leaders and co-workers • Perform other job-related duties as assigned What we'd like to see: • A dedicated individual who works well with others and is excited to be part of our team! • Basic computer/POS knowledge preferred • Cash handling skills preferred • Good verbal communication skills • Ability to work flexible hours including nights, weekends and some holidays With us, you'll enjoy: • Medical, dental, vision and life insurance • 401(k) with a company match • Vacation and paid holidays • Tuition reimbursement • On-site meal discounts • A wide variety of discounts on technology, travel, food and fuel • Opportunity for growth and advancement Pay Range $17.13 - 21.76 per hour Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home. Individuals with a disability may request a reasonable accommodation related to our recruiting process. If you would like to request an accommodation related to the recruitment process, please email us at appada@ta-petro.com. In your email, please include your first and last name, phone number, the position and location for which you are applying, and details pertaining to the accommodation request. Typical Physical Demands In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation. Work Environment While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc. Disclaimer This job description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.
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Front Desk Agent - Part Time (Day Shift)
Oaklawn Racing Casino Resort · Spokane, WA
Oaklawn Team Opportunity Thank you for your interest in becoming part of the Oaklawn Team. We have an extraordinary legacy. We are a family with strong core values, providing a new level of excitement for our guests and Team Members as we aspire to be Arkansas' Employer of Choice. Front Desk Agent The Front Desk Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, maximizing room revenue and occupancy while delivering articulate service at the highest level possible. Always presents a friendly and professional image at the Hotel/Casino. Essential Duties and Responsibilities The following and other duties may be assigned as necessary: • Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. • Maintains strict confidentiality in all departmental and company matters. • Provides impeccable guest service to all guests • Actively supports the company culture of creating a fun and entertaining experience for internal and external guests. • Maintains a working knowledge of the Company's property, as well as special events on and near property, in order to advise guests of same, whenever possible. • Provides information to guests about hotel policies, services and amenities. • Responds to requests from guests for assistance and information about the local area (e.g. directions, places to eat, etc.). • Ensures a maximum level of service and satisfaction is achieved and maintained. • Sells rooms to "walk-in" customers. • Creates reservations using the system both individual and group related providing informational feedback regarding confirmation of reservation, arrival, departure, check-in, check-out, cancellation policy, credit card & payment requirements. • Enters/changes reservation information on the computer system. Posts charges to guest accounts, processes payments from guests. Makes necessary corrections to guest accounts. • Informs housekeeping department about room status/availability. Cleans the front desk area and maintains public areas and lobbies. • Listens for and responds to guest complaints. • Maintains daily logs. Balances shift work and cash drawers. • Reasons what a potential guest is looking for in room accommodations and participates in problem solving situations while keeping the Front Desk Manager well informed. • Recognizes and creates guest profiles to help maximize accuracy and guest recognition. • Assists other team members and departments to contribute to the best overall performance of the department and hotel. • Cooperates and communicates with all fellow team members, always exhibiting mutual respect and consistently projecting a positive, helpful image/attitude. • Makes efforts to keep informed of company information and communications by participating in department meetings, huddles and reviewing property bulletin boards, digital signage, and company newsletter. • Follows established procedures and policies of the Oaklawn Racing Casino Resort. Qualification Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 18 years of age. • High School Diploma or GED required. • Guest service experience preferred. • Front desk experience preferred. • Must be able to handle several projects and tasks at the same time. • Must be able to perform the physical job duties of all Front Desk team members. • Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner. Certificates, Licenses, Registrations Employee must be able to qualify for licenses and permits required by federal, state and local regulations. Oaklawn is an equal opportunity employer. It is Oaklawn's intent to provide a drug-free, healthy, safe and secure environment for our Team Members. All applicants must complete a pre-employment drug screen and background check.