Academic Support Specialist

Delivery Driver - Flexible Schedule

DoorDash · Tulsa, OK

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives you th

Remote Inbound Customer Service

Arise Virtual Solutions · Tulsa, OK

If you have worked in customer service and are looking for flexible and varied work, consider a new banking program on the Arise® Platform.This program needs customer-focused individuals with financial services experience who can provide exemplary customer service - helping callers with everything

Remote Call Center Customer Service Representative Join the Conduent Customer Service Team and grow with a team of people who will challenge and inspire you to be the best. Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients. Working for you: • $16.50 per hour pay rate (bi-weekly pay) • Paid Training with Equipment provided. • Full-time schedule (40 hrs. a week) • Career Growth Opportunities • Full Benefit Options - From the start, our paid training program will teach you all the skillsneeded to allow you to become successful in your role. We also offer a full benefits package, so you'll be able to thrive both personally and professionally. About the Role: Call center representatives answer multiple call types focused on assisting KY residents with a variety of different health benefits (such as SNAP, Medicaid and TNAF). Call types include password resets, application status, application intake/updates and our customer also need help navigating the government's online application tool. It also includes dealing with multiple systems to input and read/interpret data back to the caller. These calls can be difficult as we handle SNAP and other benefits (Supplemental Nutrition Assistance Program) and deal with callers who are missing/denied benefits. Requirements: • Required 1 year minimum experience in High Volume Call Centers • Required 1 year minimum Customer Service Experience • High School diploma or GED • Background and drug screening required. • Ability to adhere to a break and lunch schedule • Excellent typing and grammar skills • Ability to navigate a computer • Excellent customer service skills. • Excellent phone etiquette skills • Reliable internet access • Quiet work environment, free of distractions • Must reside in the State of Kentucky for this position Job Track Description: Kentucky Health Benefits Exchange CSRs answer multiple call types focused on assisting Kentucky Citizens with a variety of different health benefits (such as SNAP, Medicaid and TNAF). Call types include password resets, application status, application intake/updates and our customer also need help navigating the government's online application tool. This position consists of taking back-to-back calls often, without follow up or time between calls for the duration of your shift. It also includes dealing with multiple systems to input and read/interpret data back to the caller. The ideal candidate needs to be able to answer questions fully and capture data into a client system and responsible for memorizing several scripts verbatim per our client's policy. CSR's must answer all calls that come into their station (ie, not hanging up, not responding so that the caller hangs up, and not abusing hold time as it is closely monitored) and maintain professionalism throughout the call regardless of how difficult it may become. As stated calls can be difficult as we handle SNAP and other benefits (Supplemental Nutrition Assistance Program) and deal with callers who are missing/denied benefits. CSR's are held accountable for goals such as valid transfers (valid as defined by the transfer reasons and departments in our knowledgebase), Quality Assurance (guidelines set forth by the client and reported on weekly), Customer Satisfaction Surveys (Again, guidelines set forth by the client and reported on weekly). CSR's are responsible for following a break and lunch schedule daily that is set by our global Workforce team. Our internal department can accurately forecast how many calls we are going to take every 30 minutes, that being said, since we are good at forecasting that call volume, we also know how many CSRs we need to answer all of those citizen calls. So being here is critical. • Performs business support or technical work, using data organizing and coordination skills. • Performs tasks based on established procedures. • In some areas, requires vocational training, certifications, licensures, or equivalent experience. Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $16.50 base pay plus ABC incentives. About the Team Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

Business Development Manager - Warehousing Solutions

Rhenus Group · Tulsa, OK

Sales Manager Identify potential accounts to target and actively secure new customers as per defined criteria to meet/exceed agreed annual targets Achieve a high win percentage of the new business awards while generating high GP margins Develop current customers through building relationships, presenting capabilities/solutions, implementation support, and account management Actively drive commercial negotiations and close deals Support and contribute to meeting/exceeding business sales targets Consult with several levels of decision-makers to understand customers' business challenges and logistics goals Attend or lead sales meetings, customer workshops, and Quarterly Business Reviews (QBR) for existing key warehousing accounts Apply and receive regional and global tenders and coordinate as account owner with regional tender teams Close coordination with other internal stakeholders such as the Operations team, solutions design, support functions, etc. to set selling price strategies for all assigned customer tenders Managing opportunities and risks while securing the interests of Rhenus Ensure all sales activities are properly reported within the CRM System Understand the logistics market and key account developments Ensure the company achieves and maintains contracts and improves revenue and profit while balancing customer requirements and ensuring contracts are commercially positive Improve the company's professional image and raise the company's awareness in the market Support development and preparation of sales and marketing material for warehousing and transport sales Collect necessary information to assess creditworthiness and help enforce agreed payment terms Support finance team in resolving issues in payment collection especially when these issues are commercial related or customers' unwillingness to pay What You Bring: 5+ years of Sales Experience in Contract Logistics (Warehouse and Transportation) Experience in solution designing and an analytical mindset will be advantageous Excellent Knowledge of the logistics industry Excellent interpersonal and communication skills including presentation ability Deep understanding of how sales work in multinational and multicultural global business environments Ability to work in a diversified/ global Team, strong work ethic, and integrity Sales driven, and eager to spend time in front of potential clients Willing to work with a sales target and an expectation of growth Strong working knowledge of MS Office, specifically Excel (advanced), and PowerPoint