Patient Scheduling Coordinator
UnityPoint Health · West Des Moines, IA
Job description(tap to read)
Overview The Patient Scheduling Coordinator is responsible for managing complex patient scheduling, including multiservice appointments, diagnostic tests, and surgeries, ensuring timely access and adherence to regulatory requirements. The role verifies insurance coverage, secures prior authorizations, and updates patient data in the Electronic Medical Record (EMR) system, ensuring accuracy and compliance. The role also coordinates with clinic staff, mentors junior staff, and contributes to process improvements to optimize patient scheduling and access. Why UnityPoint Health? At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members. Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in. Here are just a few: • Expect paid time off, parental leave, 401K matching and an employee recognition program. • Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members. • Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family. With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together. And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. Find a fulfilling career and make a difference with UnityPoint Health. Responsibilities • Manages complex scheduling and/or rescheduling of patient appointments, procedures, diagnostic tests, surgeries, hospital admissions, and other related appointments between multiple providers, ensuring compliance with scheduling protocols and regulatory requirements. • Greets patients upon arrival, checks them in, assists with required forms, and resolves conflicts by prioritizing high-priority cases to ensure timely patient access. • Coordinates multi-service appointments and manages phone calls to optimize patient access and efficiently schedule procedures. • Facilitates coordination with clinic staff and patients to ensure precise and timely scheduling, including securing necessary pre-certifications, insurance information, and financial data. • Delivers appointment details, procedure instructions, and pre-visit requirements to patients, addressing scheduling concerns and ensuring full understanding of the process. • Confirms insurance coverage and secures prior authorizations for scheduled procedures, ensuring patients are fully informed of insurance details. Coordinates interpreter services and special accommodations for patients as necessary, ensuring comprehensive care coordination. • Updates patient scheduling information into the Electronic Medical Record (EMR) system, verifying accuracy of patient demographics, insurance, and procedure data, and evaluating patient records to determine if outside documents are required. • Performs audits of patient records to ensure compliance with organizational policies, privacy laws including Health Insurance Portability and Accountability Act (HIPAA), and industry standards, safeguarding the confidentiality and security of sensitive health information. • Organizes and maintains department records, ensuring compliance with regulatory standards. • Prepares and distributes patient outcome reports, ensuring timely follow-ups and consistent communication with patients and providers. • Provides mentorship and guidance to junior staff, offering support and expertise in optimizing scheduling workflows. • Contributes to process improvement initiatives, helping identify opportunities for more efficient patient scheduling and access. Qualifications Education: • High School Diploma or equivalent required. • Associate's degree in Business Administration, Healthcare, or other related field preferred. Experience: • Three (3) years of customer service OR healthcare related experience required. • Three (3) years of experience working in medical front office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, and maintaining medical records preferred. License(s)/Certification(s): • None.
Sales Associate - White House Black Market
White House Black Market · West Des Moines, IA
Retail Sales Associate Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful. POSITION OBJECTIVE: The Sales Associate is responsible for supporting Management in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including ensuring a great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow! FUNCTIONAL RESPONSIBILITIES: • Drive for Results • Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires. • Maintains knowledge of current sales and promotions; maintains pricing and visual standards. • Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management. • Participates in visual directives including monthly store sets and zone maintenance. • Customer Experience • Models and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience. • Ensures prompt resolution of customer concerns. • Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations. • Reinforces buying decisions at the checkout and achieves add on goals including gift card sales. • Signs up clients for reward program. • Builds and maintains a solid customer following through clienteling and wardrobing. • Knows current product fit and style assortment offerings in store and on line. • Maintains consistent client communication through utilization of customer book. • Operational Excellence • Supports replenishment activities that keep the store full and abundant. • Assists with locate fulfillment. • Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed. • Assist with boutique cleanliness and organization • Teamwork and Growth • Promotes an inclusive, collaborative approach to problem solving. • Seeks personal developmental opportunities and readily solicits feedback. • Other duties as assigned. This position may be found in multiple brands. Some duties may vary from brand to brand. QUALIFICATIONS: • High School diploma or equivalent • Retail or sales experience preferred • Must be 18 years of age or older • Excellent communication skills • Excellent customer service skills • Able to learn or adapt to technology provided by the company • Strong organizational skills and ability to multi-task in a fast-paced environment • Able to communicate with customers, Associates, and Management • Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. • Ability to work a flexible work schedule, including nights, weekends, and holidays is required PHYSICAL REQUIREMENTS: • Constant Walking/Standing- 67-100% of 8-hour shift • Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift • Frequent Climbing- 34%-66% of 8-hour shift Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance. Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
Dental - Front Office Coordinator
D4C Dental Brands · West Des Moines, IA
Description We have a fantastic opportunity for a dental office Front Desk Coordinator with Des Moines Pediatric Dental Center! This position's primary responsibility is to handle all front office functions for the practice. The Front Desk Coordinator must ensure that patients, parents and/or guardians are the number one priority. Schedule: Mon - Wed 7a - 530p, Thur - Fri 9a - 5p Education and Experience: • Minimum high school diploma, or equivalent. • Experience working in a professional, medical, or dental environment with direct customer service is desired. Specific Skills: • Strong interpersonal and relationship building skills; must be able to establish and maintain positive working relationships. • Ability to travel between multiple locations. • Customer service oriented and able to communicate with a pleasant demeanor at all times. • Effective written and verbal communication with all staff and management. • Must possess excellent organizational skills, strong attention to detail, be able to multitask and perform job duties in a timely manner. • Strong PC skills and ability to learn and successfully use new programs as required. Benefits: • Paid Time Off • Paid Holidays • Medical, Dental and Vision benefits • Health Savings Account, Flex Spending • 401K • Short and Long Term Disability Insurance • Life Insurance • Opportunities for Community Giving Back
Sales Associate (Jordan Creek)
Boot Barn · West Des Moines, IA
Our Sales Partners engage with customers and create an exceptional in-store experience. They embody Boot Barn's Mission, Vision and Values in their words and actions while demonstrating selling and service expertise, product knowledge, visual merchandising presentation skills and strong point-of-sale proficiency. Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another's achievements, and most importantly support each other. At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves "Partners." With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community. Our vision is to offer everyone a piece of the American spirit -- one handshake at a time. This position is open year-round to address fluctuations in hiring needs. We encourage you to apply if you meet the qualifications and are interested in joining our team. While we regularly review applications, there is no specific timeline for hiring. Selected candidates will be contacted as positions become available throughout the year. SALES PARTNER DUTIES • Foster a service and selling culture; exceed overall expectations to build long-standing customer relationships. • Become an expert in our product categories; understand and communicate product knowledge (including features and benefits) to the customer. • Maintain and achieve measurable goals, including units per transaction (UPT), average dollar per transaction (ADT), item add-ons and customer information capture rates. • Be informed and understand current merchandise promotions and advertisements. • Maintain company-merchandising standards and assist in floor moves, display maintenance, merchandising, sales set up, and store housekeeping. • Assist with processing merchandise as well as monitoring and replenishing floor stock. • Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers. • Actively seek new ways to develop skills and improve metrics by partnering with the store leadership team. • Adhere to all local, federal and state laws in addition to Company policies, procedures, and practices. • Performs any other duties that may be assigned by management. • Demonstrates high level of quality work, attendance and appearance. QUALIFICATIONS • Strong communication, customer service, time management and organizational skills. • Availability to work a variety of shifts to meet business needs including nights, weekends and holidays. • Flexibility with scheduling and willingness to work extended hours when necessary. COMPETENCIES • Customer Centric/Sales Driven -- Assesses customer experience within the store and promotes a culture of customer engagement. Is attentive to customers and understands their needs, offers products that are aligned with the consumers' expectations. Continually searches for ways to improve customer service. • Ensure Effective Communication - Listens carefully and attentively to others' opinions and ideas. Communicates information clearly, concisely, and professionally. • Establish Trust - Follows through on commitments. Is honest and direct with others. Promotes a culture of respect for, commitment to, and compliance with Company values, beliefs, and standards. Ensures the protection of confidential information. PARTNER BENEFITS & ADDITIONAL COMPENSATION OPPORTUNITIES • Competitive hourly rate* plus selling incentives (SPIFFS) and monthly store sales bonus. • Merchandise discount: 50% off of Exclusive Brands and 40% off of third-party brands. • Paid Time Off plan for year-round Boot Barn Partners.** • Medical, Dental, Vision and Life Insurance.** • 401(k) plan with generous company matching. • Flexible schedules and work/life balance. • Opportunities for growth at every level -- we are opening 50+ new stores each year. *Compensation varies based on geography, skills, experience, and tenure **For eligible Boot Barn Partners PHYSICAL DEMANDS & WORK ENVIRONMENTIn general, the following physical demands are representative of those that must be met by a Partner to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job. • Standing, walking and squatting more than fifty percent of the work shift. • Required to lift, move and carry up to 40 pounds. • Ability to read, count and write to accurately complete all documentation and reports. • Must be able to see, hear and speak in order to communicate with partners and customers. • Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. • Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms.[ ] Sedentary: Limited activity, no lifting, limited walking[ ] Light: Office work, some lifting, bending, stooping or kneeling, walking[X] Moderate: Mostly standing, walking, bending, frequent lifting[ ] Arduous: Heavy lifting, bending, crawling, climbing In general, the following conditions of the work environment are representative of those that a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment. • The workspace is clean, orderly, properly lighted and ventilated with the proper safety compliance. • Noise levels are considered moderate. Boot Barn, Inc. reserves the right to make exceptions to modify or eliminate this document or its content. This document supersedes all previous policies, procedures or guidelines pertaining to this subject. Our core value of community bands us together in supportive and inclusive ways to drive our collective success. Boot Barn provides equal employment opportunity to all applicants and Partners without regard to race, color, religion, sex, sexual orientation, age, national or ethnic origin, veteran or military status, disability, as well as any other protected status under the law. Americans with Disabilities Act (ADA) - Boot Barn will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required by applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Boot Barn Store or Distribution Center or reach out to Human Resources at 1-949-453-4400, Option 4. California Privacy Notice
Retail Team Member Starting pay: $14.00/hr - $16.00/hr. with both career and growth opportunities! Shift: Full-time & Part-time opportunities available. This position will be cross trained between Food Service and Cashier/Front-of-Store duties. You'll be a great fit if... • Hardworking & Busy:You thrive in a fast-paced environment and your ability to multitask ensures that there's never a dull moment. • Flexible Schedule:Our 24/7 stores require your flexibility, including potentially working on nights, weekends, and holidays. About the Job: • Customer service. Unleash your passion for exceptional customer service in a dynamic, multitasking environment. • Seamlessly transition between roles, engaging customers, stocking supplies, and maintaining enticing food displays • Food Preparation and Displays. Prepare Maverik's delicious recipes while also ensuring displays are clean and ready for customer use. • Embrace the unexpected. Adapt quickly to changing situations, providing exceptional service even in fast paced circumstances. Why Maverik? • Fun Benefits:Fuel your adventure with our employee fuel discount* and 50% off food and drinks. * • Profit Sharing:When Maverik succeeds, so do you. Team Members are eligible for annual profit sharing-our way of recognizing the important role you play in our success. • Comprehensive Benefit Package:Full time team members will have access to our Medical, Dental, and Vision insurance, a 401k plan with company match, $20,000 company-paid life insurance, parental leave, and an education assistance/reimbursement program. • Unlimited growth opportunities:We strive to recognize talent by promoting from within, offering consistent raises, and helping you achieve your professional goals. Physical Requirements • This position involves frequent standing, walking, handling, and horizontal reaching. It also requires reaching above shoulder level and below the waist, as well as activities such as bending, stooping, squatting, crouching, kneeling, and pushing. The role may involve lifting, carrying, or moving objects weighing up to 50 pounds. • Must be able to work safely with equipment that generates and maintains high temperatures, while wearing appropriate personal protective equipment. *All team members are eligible. Program rules and usage limits apply. #LI-DNI #LI-DNI