Clinic Receptionist, Per Diem
Samaritan Healthcare · Spokane, WA
Job description(tap to read)
Samaritan Clinics Receptionist At Samaritan, we do more than deliver healthcare—we make a meaningful difference in the lives of our community every day. We're committed to creating an exceptional workplace where professionals feel valued, supported, and inspired to provide outstandingcare to every patient we serve. This position is responsible for greeting customers in a professional and friendly manner, whether in person or on the telephone, verify insurance information and receive payments, as well as move patients through a schedule of appointment(s) at Samaritan Clinics. A professional is successful when providing receptionist support that enhances the customers' experience when receiving services at Samaritan. This is a per diem working variable days (open 7 days/week) and variable hours between 7:00 AM-7:00 PM. ESSENTIAL FUNCTIONS • Ensure all incoming calls are promptly and courteously answered and customers are assisted in a friendly, professional manner. When appropriate, direct the caller to the specified professional, department, or medical practice. Customers presenting in person for appointment or other business are to be greeted in the same professional, accommodating approach. • Responsible for scheduling appointments for patients to meet with providers and maintain knowledge of provider preference in how patients are scheduled in the system ensuring a successful patient/provider encounter. • Accountable for obtaining accurate billing and insurance information and to promptly and properly verify data. Record all pertinent information into the electronic system, i.e. DSHS, HMOs, L&I, commercial insurance, etc. • Complete insurance verification eligibility for all insurances before patient's appointment. • Ensure all forms, letters of non-coverage, questionnaires, and other applicable documentation are completed and signed by the customer. • Accept payments from customers; understanding patient bills and charges in order to accurately process the payment. Collect co-pays and maintain cash drawer to complete daily deposits alerting Director of Operations in the event of any discrepancy or concern. • Supply customers the release of information (ROI) form for all medical records requests. Route all completed ROIs to the Health Information Management (HIM) department to process. This task shall be handled in accordance with State and Federal regulations. • Responsible for routing all clinical scope of practice questions, faxes, and requests to the appropriate nursing professionals, including prescriptions, test results, new requests, medicine dispensed at schools, lab slips, etc. • Receive and disburse all incoming and outgoing mail. • Request supplies and/or minor equipment for maintaining the office. • Maintains professional growth and development through seminars, workshops and professional affiliations to keep abreast of latest trends in field of expertise. • Ensures no injuries to self or others by following safe work practices and policies. This includes, but is not limited to: security and safety, understanding of MSDS, equipment, infection control, fire, disaster, safe lifting and body mechanics. • Ensures self-compliance with organization policies and procedures as well as labor agreements. • Ensures the interface with team members and other support groups is conducted in a courteous and efficient manner conducive with the organization's values. • Conducts self in a professional manner and ensures personal appearance meets the standards necessary to perform the job function while representing the organization. • Ensures that additional accountabilities, as may be required by management, be handled in a manner necessary to meet organizational standards. WORK ENVIRONMENT The professional in this position reports to the Patient Services Manager. This position works closely with Samaritan Clinics professionals and other healthcare professionals in order to provide high quality services to all customers. EDUCATION & EXPERIENCE • Education: High school diploma or equivalent required. • Experience: • Minimum of one year reception/customer service experience. • Some computer experience preferred (MS Word, Excel and Internet skills). • Experience with medical insurance billing desirable. • Skills/Competencies: • Ability to maintain the highest level of confidentiality and integrity. • Ability to work independently and as a team. • Demonstrates competency on equipment listed on department specific checklist. • Critical thinking skills: Seeks resources for direction, when necessary. Performs independent problem solving. Decision-making is logical and deliberate. • Performs actions that demonstrate accountability. Exercises safe judgment in decision-making. Practices within legal and ethical guidelines. • Demonstrates competency in ability to care for customers/patients across the age continuum. PHYSICAL REQUIREMENTS: • Occasional standing, walking, lifting, reaching, kneeling, bending, stooping, pushing and pulling. Light physical effort, ability to lift/carry up to 10 lbs. (supplies and equipment). • Manual dexterity. • Good reading eyesight; color vision – ability to distinguish and identify different colors. • Ability to communicate using verbal and/or written skills for accurate exchange of information with physicians, nurses, health care professionals, patients and/or family, and the public. As a Samaritan professional, you will be asked to commit to being part of a culture grounded in our Mission, Vision, Values, and Strategy that brings service and operational excellence to life each day while creating an exceptional experience for our patients, professionals, physicians, and students. Additionally, how we present ourselves matters, and adherence to our Professional Appearance Policy reflects the pride, respect, and professionalism we bring to those we serve. Qualifications Education Required High School or better in General Studies or related field. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Earn reliable extra income close to home with a consistent evening schedule. We're hiring part-time Doorstep Trash Collection Specialists (Service Valets) to help keep apartment communities clean, safe, and welcoming for the people who live there. This role is ideal if you're looking for reliable extra income, a second job, and consistent evening work close to home. What You'll Do Every service night, you'll help keep apartment communities clean and welcoming by collecting bagged trash and cardboard recycling from residents' doorsteps, so it's gone by morning. • Collect bagged trash and cardboard from apartment doorsteps and transport it to the on-site compactor. • Service one or more nearby apartment communities during your shift, all within the same local area • Stay active by walking apartment communities, climbing stairs, and working outdoors. • No long-distance driving, bulk item collection, or off-site dumping. • Use our mobile app to check in, track your work, and take photos when needed Why You'll Like This Role • Non-Truck Pay Rate: $20 per hour • Truck Pay Rate: $23 per hour • Consistent Evening Schedule: Typically, 10-15+ hours per week • No Weekends: Most schedules run Sunday-Thursday starting after 7:00 or 8:00 PM • Steady Work: Consistent work and reliable hours • Fast Pay: Get paid quickly with DailyPay • Extra Income: Ideal for a second job or supplemental earnings • Stay Local: Assigned to a community near where you live • Fast Hiring Process: Apply today and get started quickly Qualifications • Must be 18 years of age or older • Smartphone with a data plan to download and use our work app, and willingness to receive SMS/text communications throughout the pre-employment process and employment, including updates, scheduling, and work-related information • Authorized to work in the U.S. (proof required) • Ability to work independently and follow a consistent routine • Reliable transportation: Open-bed pickup truck or vehicle with trailer preferred • Valid driver's license, reliable transportation and auto insurance preferred Physical Requirements • Lift and carry up to 50 lbs. • Walk long distances and climb multiple flights of stairs • Work around bagged trash and waste • Work outdoors in various weather conditions Why Service Valets Choose This Role • Stay Active: Get paid to move instead of sitting at a desk • Consistent Evening Schedule: Easy to fit around a full-time job, school, or family schedule • Career Growth: We believe in developing talent from within. Half of our Area Leaders were promoted from Service Valet positions. • Referral Bonuses: Earn extra when you refer others to join the team • Safety First: Gloves, safety vests, and equipment provided • Make a Difference: Help keep apartment communities clean and welcoming every service night. Apply today! The application window for this opportunity is ongoing Are you a current Valet Living employee? If so, click here to apply. Valet Living is an Equal Opportunity Employer that values the strength diversity brings to the workplace. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.
Union Customer Service Rep. (No Vaccination Required)
Morphius · Spokane, WA
Customer Service Representative We work with many large corporations such as Boeing, AT&T, Exxon Mobil, Nabisco, etc., almost every company across every industry. Our primary function within these entities are to service their staff and ensure that they understand their benefits and whatis available to them. As a Customer Service Representative, you will be responsible for scheduling appointments and following up with the members who have requested information. You will be working with them on a one-on-one basis to ensure that each member understands what is available to them. We are seeking applicants with a career orientated mentality with exceptional customer service skills; those with the eagerness to learn, and the ability to work independently as well as the willingness to work as a team in order to better service the different members and entities we work with. Due to COVID-19; we are conducting our interviews 1 on 1 via zoom and zoom webinars to ensure the safety of our staff and applicants. Requirements: • Must be a team player. • Previous customer service and sales experience is a plus. • Must have strong communication skills. • Must be personable and comfortable interacting with customers daily. • Desire to participate in professional development and take on new responsibilities. • Self-motivated and comfortable working both independently and as part of a team • Customer service or customer relationship experience Benefits: • Health insurance reimbursement (upon qualification) • Life insurance • Retirement Plan • UNION BENEFITS – Our staff also belong to a union which includes benefits • Flexible hours • Remote work optional and available
Customer Service Representative
SIG SAUER · Spokane, WA
Customer Service Representative Customer Service Representative Full-Time Remote - Must Live Within 2 Hours of Newington, NH SIG SAUER, Inc. is a leading provider and manufacturer of firearms, electro-optics, ammunition, airguns, suppressors, remote controlled weapons stations, and training. For over 250 years SIG SAUER, Inc. has evolved, and thrived, by blending American ingenuity, German engineering, and Swiss precision. Today, SIG SAUER is synonymous with industry-leading quality and innovation which has made it the brand of choice amongst the U.S. Military, the global defense community, law enforcement, competitive shooters, hunters, and responsible citizens. Additionally, SIG SAUER is the premier provider of elite firearms instruction and tactical training at the SIG SAUER Academy. Headquartered in Newington, New Hampshire, SIG SAUER employs people across various U.S. locations, and global facilities across multiple regions. SIG SAUER is certified a Great Place to Work™. For more information about the company and product line visit: www.sigsauer.com. Position Summary: The Customer Service Representative will support our direct product consumers by facilitating repairs, sales, and providing product knowledge. They are the key link between customers and SIG. This is an entry level position that coordinates internally and externally to manage and support sales functions while keeping our customers satisfied and engaged with our products and services via phone, email, and other means of communication. Job Duties and Responsibilities: • Respond to incoming inquiries for new orders, warranty claims, pricing, availability, general inquiries, and support for all product lines. • Sell products and accessories to consumers that support their described needs. • Support the department on a variety of tasks related to the consumers interests and/or development of business. • Collaborate with Finance, Legal, Marketing, IT, and other internal teams to best serve our customers. • Utilize required programs to manage orders, returns, repairs, interactions, and research technical requirements and questions. • Ability to handle up to 50 calls per day when the demand requires. • Maintain a rolling 90-day 90% average or higher satisfaction score. • Meet a sales quota of $1,000 per week (firearms) and warranty sales closing ratio of 25% or higher (optics). • Communicate trends in customer inquiries to management. • Attend customer-facing tradeshows when possible. • Maintain a professional, empathetic, and positive demeanor to optimize customer satisfaction. • Engage in Continuous Improvement projects and tasks. • Participate in and sustain 5S Standards. • Must follow all required Safety and ISO procedures. • Miscellaneous duties as assigned. Education/Experience & Skills: • High School diploma or equivalent required, a 2-year college degree preferred, and one to three years of previous work experience is required. • Experience working in a Call Center environment is preferred. • Knowledge of customer service principles, best practices, and strong troubleshooting skills are necessary to be successful in this role. • Knowledge of hunting practices, shooting sports, ballistics, sporting optics and rifle scope applications is preferred. • Ability to adapt to changing priorities and responsibilities working in a dynamic and fast paced business environment. • Excellent organizational skills and strong attention to detail. • Demonstrated ability to effectively prioritize and execute multiple projects at once and manage on-time results. • Working knowledge of Microsoft Excel, Word, and PowerPoint. • Understanding of Customer Relationship Management (CRM) tools. • Self-motivated and customer focused. • Able to identify and analyze complex problems and communicate findings and solutions clearly to key stakeholders. • Must be able to clearly, concisely, and accurately convey ideas and information to others, both verbally and in written form. Working Conditions: • Prolonged periods of sitting at a desk and working at a computer using a keyboard, mouse, and phone/headset performing repetitive tasks. • Ability to open file cabinets, reach with hands and arms, bend, and twist, lift and move files. • Ability to lift up to 25 pounds. • Must wear required Personal Protective Equipment (PPE) where required. • Must comply with all work exposure EH&S training requirements and adhere to SIG SAUER Inc. Security Mandates. • Live fire on active firearms ranges, must always be able to demonstrate safe handling of firearms. • Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law.
File Clerk
US Government Jobs · Spokane, WA
Health Information Management This position is located within the Health Information Management Section of Patient Business Services at Columbus VA Ambulatory Care Center. The duties and responsibilities are performed throughout the facility including all administrative and clinical areas involved with the service in a multi-level care facility.