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Student Records Generalist

William & Mary · Tulsa, OK

Administrative/ClericalPosted 7+ days ago
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Student Records Generalist The Student Records Generalist is a flexible support position cross-trained to support core University Registrar functions. The position supports a wide range of enrollment services and student records processing in a caring, timely, and accurate manner. The individual adheres to office, federal, state, and University policy and procedures and interacts with students, parents, faculty, staff, outside agencies and the general public. The Student Records Generalist plays a key role in the effective operation of all teams with the University Registrar's Office (UREG). The position will work closely with colleagues to ensure operations are delivered effectively and that there is appropriate support for day-to-day processes within the team to run smoothly. The position helps ensure capacity and expertise across UREG to manage variable workflow peaks across the academic year and expertly support continuous operations as UREG engages in university-wide projects and implementations. Required Qualifications • High school diploma or equivalent. • Demonstrated ability to effectively interact/communicate with a diverse population in an effort to promote exceptional customer service. • Strong organizational/time management skills. • Ability to make independent decisions utilizing complex guidelines. • Strong data and records management skills. • Demonstrate general office skills and proficiency with MS Office. Preferred Qualifications • Experience with higher education. • Experience with student information systems (i.e., Banner). Conditions of Employment • This is a non-exempt position, which may be eligible to receive overtime in accordance with the Fair Labor Standards Act. • This position is restricted to a specific term. • This position is restricted based on the availability of funding. Job Duties 20% - Veterans' Benefit Certifications: • Maintain status as a VA certifying official. • Completing VA certifications as needed by the Veterans' Benefit Coordinator. • Facilitate record keeping and quality assurance procedures. 20% - General Registrar Support: • Develops positive relationships across the department and the university, providing assistance to colleagues on all aspects of UREG processes. • Cross training across other office functions and processes as further areas of need are identified. • Provide ongoing, expert backfill within UREG to support fluctuations in staffing due to university-wide projects and implementations. 20% - Enrollment Services Support: • Perform registration and schedule adjustments. 10% - Degree Progress and Audit: • Process major/minor declarations. • Process degree program substitutions. • Process final semester underload requests. • Support degree audit as needed by the Degree Audit Manager. 10% - Transfer Credit Evaluation: • Enter transfer credit on student records for pre-matriculated and current students. • Respond to transfer credit inquiries as needed by the Transfer Credit Coordinator. 10% - Student Records Maintenance: • Perform personal information adjustments. • Produce transcripts and enrollment verifications. • File and reconcile document images. • Build off-line student records into Banner. 10% - Customer Service Interactions: • Support front-end customer service at times of peak traffic and/or limited staffing. • Provide appropriate and professional customer service during all interactions (in person and by phone). • Refer internal and external customers to the appropriate department for assistance. • Respond to inquiries received via the University Registrar's Office general email account and other office accounts as needed. Posting Range: Up to $45,000, commensurate with experience. For full consideration, apply by the review date of August 17, 2026. Position is open until filled. A cover letter and resume are required. We will not sponsor work Visas for these positions. Conditions of Employment: • This position is restricted to a specific term. • This position may require working outside of normal business hours, including evenings, weekends, and holidays. Position Duration: This is a temporary position established to provide operational support and maintain business continuity during the University's Workday Student implementation. The appointment is expected to continue through the implementation period (minimum 3 years), with the possibility of extension based on operational needs and funding.

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Remote Inbound Customer Service

Arise Virtual Solutions · Tulsa, OK

If you have worked in customer service and are looking for flexible and varied work, consider a new banking program on the Arise® Platform.This program needs customer-focused individuals with financial services experience who can provide exemplary customer service - helping callers with everything

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Scheduler 2

Manhattan Construction · Tulsa, OK

Why Manhattan? Manhattan Construction Company is a family of builderscommitted to developing teams who do the right thing for our projects, ourclients, and each other. Every year, we celebrate team members who have beenwith the company for 10, 20, 30, and even 40-plus years. What is it aboutManhattan that makes people stick around for decades? We offer large company benefits and professionaldevelopment opportunities with the care and concern of a family-owned business.At Manhattan, you get: • Competitive pay and benefits. • A positive, friendly, and team-oriented workplace with caring leadership. • Professional development and leadership programs. • To work on exciting projects for your community. • Security and stability working for a financially strong company. • More opportunities to grow your career through our multiple U.S. office locations and affiliated companies. Check out the details in our Career Development Booklet onour website: www.manhattanconstructioncareers.com If Manhattan sounds like the place for you, share yourresume with us! POSITIONSUMMARY: The Scheduler 2 supports the planning andscheduling efforts for projects and portfolios. Responsible for working withproject teams and stakeholders to develop and maintain comprehensive projectplans. This position must demonstrate strong leadership, organizational, andtime management skills and strong communication and client service skills. MAJOR DUTIES & RESPONSIBILITIES: • Ability to set up, organize, and develop schedules for individual projects up to 100M in magnitude. • Assist project teams in schedule development. • Advise project teams in best practices and planningexcellence. • Support Pre-Construction and project pursuit effortswith project planning and proposal schedules. • Demonstrate understanding of typical construction meansand methods. • Review schedule updates performed by projectteams. • Responsible for conducting themselves in accordance with ourGuiding Principles and exhibiting attributes matching the Way We Work. • Other duties as assigned. JOBSKILLS & ABILITIES GUIDELINES: • Broad understanding of industry • Strong written and verbal communication skills • Functions effectively as a leader of a team • Exhibits strong leadership qualities • Strong decision-making/problem-solving skills • Computer knowledge and efficiency, including Microsoft Office products • Excellent time management and organizational skills • Personal attributes matching the Way We Work MINIMUMQUALIFICATIONS: • Bachelor's Degree- Construction Management, Engineering or equivalent. May substitute required education degree with related experience on a one-to-one basis • 6 years of industry experience WORKINGCONDITIONS AND PHYSICAL EFFORTS: • Ability to physically stand, bend, sit for long periods, and squat throughout the day. • Ability to repeat the same movements. • Ability to communicate effectively to participate fully in meetings, video conferences, and phone calls. • Use hands to type, handle, control, or feel objects, tools, or control. • Occasionally lift, pull, or move up to 25 lbs. • Occasional travel will be required, primarily in the metropolitan area but sometimes domestically (must have a valid Driver's License). About Manhattan Founded in 1896, Manhattan is a top-ranked nationalconstruction services firm that provides preconstruction, constructionmanagement, program management, general building, and design-build services.Manhattan's award-winning portfolio includes mission-critical, sports,healthcare, government, education, laboratory, aviation, transportation,convention, casino, and hospitality facilities. Manhattan is a: • 20-time Associated Builders and Contractors (ABC) Accredited Quality Contractor (AQC) • ABC 2019, 2020, 2021, 2022, and 2023 Top Performing Contractor • Ten-time STEP Diamond Safety Award Winner • 2017, 2021, and 2022 National Safety Pinnacle Award winner • 2023 Great Company To Work For (Oklahoma Magazine) Under the fifth generation of Rooney family ownership andheadquartered in Oklahoma, Manhattan focuses on building trust and buildingexcellence. We pride ourselves on our uncompromising commitment to ethicalconduct, safety, and making fiscally sound business decisions to support ourclients' long-term goals, team members, and project partners. For the samereasons we have so many tenured team members, we also have been fortunate towork with many clients for decades, some for over half a century. Attention All Third-Party Agencies, Headhunters, andRecruiters Manhattan Construction will not accept candidate submission by unsolicitedthird parties through this site or any company email address. All unsolicitedcandidates presented to Manhattan Construction will be considered the propertyof Manhattan Construction. Manhattan Construction will not be responsiblefor any fees associated with unsolicited candidates, nor will a contractualrelationship be formed by the submission. Manhattan Construction will not beobligated and will not under any circumstances pay any fees to said thirdparties submitting candidates in this manner. Manhattan Construction only formscontracts with recruiters with whom we have an established businessrelationship and with whom we have in place a signed agreement. All contactwith Manhattan Construction from third parties must be through our HumanResources Recruiting department. Outside recruiters are asked not to contactour hiring managers directly. Any contact made outside of the ManhattanConstruction Human Resources Recruiting Department by a third party will cancelany future business relationships between the third party and ManhattanConstruction.

NewFull-timeConstruction
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Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for. We're a team that owns our work with accountability, makes data-driven decisions, embraces continuous learning, and celebrates collaboration — because success is a team sport. It's our mission to be there in the moments that matter most for our members and employees. Join us in creating a community of connectedcare, where coordinated, quality service is the norm and every member feels valued. This is 100% inbound customer service environment, with no cold calling or prospecting required. Medica's Customer Service Representatives are the primary contact for members to resolve service inquires for claims, enrollment, billing, pharmacy, as well as interpreting contracts, and explaining benefits. They work telephonically and are responsible for exceptional levels of service satisfaction, providing quality service, and the service recovery process. The service recovery process is critical, and our Customer Service Representatives will utilize this process to assist members in complex situations. Our customer service department offers a fast-paced and rewarding environment where you will receive 4-6 weeks of paid training, comprehensive benefits, and a supportive environment that fosters continual growth! Successful Customer Service Representatives build an amazing base of health plan and health claims knowledge that they leverage to be considered for career advancement opportunities throughout the Call Center and other areas of Medica's business. This class has multiple openings and will start on Monday, August 31st, 2026. Training hours are Monday through Friday from 8:00am-4:30pm CST; after training shifts do change. Our department is open Monday-Friday 8:00am CST- 9:00pm CST, and Saturdays from 9:00am CST - 3:00pm CST. Key Accountabilities • Customer Service experience in a Healthcare related setting preferred • Excellent verbal and written communication skills • Able to deliver high quality service to Medica's members • Ability to interact with the team and support each other in dealing with customer issues • Advanced ability to multi task and manage time efficiently is needed • An ability to identify process improvements, provide mentor and peer feedback, and develop knowledge of multiple products and platforms • Demonstrated ability to learn quickly and respond well to a rapidly changing industry and operational environment Required Qualifications • High School Diploma, GED or equivalent; equivalent work experience will be considered in lieu of educational requirement • 2+ years of customer service experience Schedules after training vary based on business need and may include: • 8:00am-5:00pm • 9:00am-5:30pm • 9:30am-6:00pm • 10:00am-6:30pm CST (shift differential incentives are offered for this later shift) • 10:30am-7:00pm CST (shift differential incentives are offered for this later shift) • 11:30am-8:00pm CST (shift differential incentives are offered for this later shift) • 12:00pm- 8:30pm CST (shift differential incentives are offered for this later shift) • 12:30pm-9:00pm CST (shift differential incentives are offered for this later shift) • *Schedules may include Saturday shifts from 9:00 am - 3:00 pm based on business needs.* This position is a Remote role. To be eligible for consideration, candidates must have a primary home address located within any state where Medica is registered as an employer - AR, AZ, FL, GA, IA, IL, KS, KY, MI, MN, MO, ND, NE, OK, SD, TN, TX, VA, WI. The full salary grade for this position is $34,100 - $53,200. While the full salary grade is provided, the typical hiring salary range for this role is expected to be between $33,300 - $41,370. Annual salary range placement will depend on a variety of factors including, but not limited to, education, work experience, applicable certifications and/or licensure, the position's scope and responsibility, internal pay equity and external market salary data. In addition to base compensation, this position may be eligible for incentive plan compensation in addition to base salary. Medica offers a generous total rewards package that includes competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees. The compensation and benefits information is provided as of the date of this posting. Medica's compensation and benefits are subject to change at any time, with or without notice, subject to applicable law. Eligibility to work in the US: Medica does not offer work visa sponsorship for this role. All candidates must be legally authorized to work in the United States at the time of application. Employment is contingent on verification of identity and eligibility to work in the United States. We are an Equal Opportunity employer, where all qualified candidates receive consideration for employment indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

RemoteCustomer Service/Call Center
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