Work From Home Senior Customer Service Coordinator - Premium Retail Queue

ROI Medical Records Specialist - Remote (After Hours - Day Shift)

Sharecare · Wichita, KS

Job Description: Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality, drive better outcomes, and lower costs. Through its data-driven AI insights, evidence-based resources, and comprehensive platform – including benefits navigation, care management, home care resources, health information management, and more – Sharecare helps people easily and efficiently manage their healthcare and improve their well-being. Across its three business channels, Sharecare enables health plan sponsors, health systems and physician practices, and leading pharmaceutical brands to drive personalized and value-based care at scale. To learn more, visit www.sharecare.com . After Hours Schedule: • Day Shift: Sunday-Thursday 8:00 AM - 4:30 PM EST **This role includes working holidays. Job Summary: This position is responsible for processing all release of information requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. Essential Functions: • Completes release of information requests including retrieving patient's medical chart and returning chart, scanning medical record accurately and correctly and transmitting daily, according to requests, established procedures, and established standards of quality and productivity. • Date stamps all requests and highlights pertinent data to facilitate processing. • Validates requests and authorizations for release of medical information according to established procedures. • Performs quality checks on all work to assure accuracy of the release, confidentiality, and proper invoicing. • Maintain equipment in excellent operating condition (inside and out). • Provides excellent customer service by being attentive and respectful; insures understanding of customer request and follows-through as promised; and being proactive in identifying client concerns, or problems. • May receive incoming requests including opening mail, telephone inquiries, and retrieving facsimile inquiries, depending on the needs to the client. • Maintains a neat, clean, and professional personal appearance and observes the dress code established. • Maintains a clean and orderly work area, insures that records and files are properly stored before leaving area. • Maintains working knowledge of the existing state laws and fee structure • Works within scope of position and direction; willingly accepts assignments and is available to take on additional facilities or help out during backlogs • Carries out responsibilities in accordance with client/site policies and procedures, including HIPAA, state/federal regulations related to operations, and labor regulations. • Maintains confidentiality, security and standards of ethics with all information. • Work with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner. Qualifications: • High School Diploma (GED) required • A minimum of 2 years prior experience in a medical records department or like setting preferred • Must have strong computer software experience -- general working knowledge of Microsoft Word and Excel required • Excellent organizational skills a must • Must be able to type 50 wpm • Must be able to use fax, copier, scanning machine • Must be willing to learn new equipment and processes quickly. • Must be self-motivated, a team player • Must have proven customer satisfaction skills • Must be able to multi-task Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law. Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.

Customer Service Representative (FULL-TIME)

MCI Careers · Wichita, KS

LOCATION Wichita, KS POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contributeto the success of a globally expanding, industry-leading organization. We are looking for enthusiastic Customer Service Representatives to provide exceptional support for inbound customer service, technical support, and account management programs. In this role, you will assist customers by answering questions, resolving issues, troubleshooting basic technical concerns, and ensuring every interaction results in a positive customer experience. This is an excellent opportunity for individuals who enjoy helping others, solving problems, and working in a fast-paced, team-oriented environment. We offer comprehensive training, ongoing coaching, and excellent career advancement opportunities. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. - POSITION RESPONSIBILITIES Key Responsibilities: • Answer inbound customer inquiries professionally and courteously. • Resolve customer concerns through effective problem-solving. • Troubleshoot basic technical and account-related issues. • Process customer requests and maintain accurate account records. • Utilize company systems to document customer interactions. • Follow client procedures, compliance requirements, and quality standards. • Escalate complex customer concerns when necessary. • Achieve customer satisfaction, quality, and productivity goals. • Participate in ongoing training and development. • Maintain regular attendance and schedule adherence. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Must be at least 18 years of age. • High school diploma or equivalent. • Excellent communication and interpersonal skills. • Basic computer and data entry skills. • Ability to type at least 20 words per minute. • Familiarity with Microsoft Office Suite. • Strong customer service and problem-solving abilities. • Ability to work independently and collaboratively. • Reliable with excellent attendance. Preferred • One year of customer service, retail, hospitality, administrative, or contact centre experience. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for enthusiastic Customer Service Representatives to provide exceptional support for inbound customer service, technical support, and account management programs. In this role, you will assist customers by answering questions, resolving issues, troubleshooting basic technical concerns, and ensuring every interaction results in a positive customer experience. This is an excellent opportunity for individuals who enjoy helping others, solving problems, and working in a fast-paced, team-oriented environment. We offer comprehensive training, ongoing coaching, and excellent career advancement opportunities. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. - POSITION RESPONSIBILITIES Key Responsibilities: • Answer inbound customer inquiries professionally and courteously. • Resolve customer concerns through effective problem-solving. • Troubleshoot basic technical and account-related issues. • Process customer requests and maintain accurate account records. • Utilize company systems to document customer interactions. • Follow client procedures, compliance requirements, and quality standards. • Escalate complex customer concerns when necessary. • Achieve customer satisfaction, quality, and productivity goals. • Participate in ongoing training and development. • Maintain regular attendance and schedule adherence. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Must be at least 18 years of age. • High school diploma or equivalent. • Excellent communication and interpersonal skills. • Basic computer and data entry skills. • Ability to type at least 20 words per minute. • Familiarity with Microsoft Office Suite. • Strong customer service and problem-solving abilities. • Ability to work independently and collaboratively. • Reliable with excellent attendance. Preferred • One year of customer service, retail, hospitality, administrative, or contact centre experience. CONDITIONS OF EMPLOYMENT All MCI Locations • Must be authorized to work in the country where the job is based. Subject to the program and location of the position • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. • Must be willing to submit to drug screening. Job offers are contingent on drug screening results. PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

Executive Assistant

Arizona Department of Administration · Tulsa, OK

Executive Assistant Job No: 542883 Work Type: Full-time Location: REMOTE OPTIONS, PHOENIX Categories: Administrative Support/Customer Service, Communication/Community Relations, Research AACOIHC Arizona Health Care Cost Containment System The Arizona Advisory Council on Indian Health Care (AACOIHC) is driven by its mission to advocate for increasing access to high quality health care programs for all American Indians and Alaska Natives (AI/AN) in Arizona. The AACOIHC was established by A.R.S. 36-2902.01 to give tribal governments, tribal organizations and urban Indian health care organizations representation in shaping Medicaid and health care policies and laws that impact indigenous peoples in Arizona. The AACOIHC, utilizes its knowledge of Indian health systems, tribal sovereignty, common chronic health conditions and disparities, and health policy to serve as a resource for Tribal governments and the State of Arizona, and supports prevention, training, education, and policy development as the keys to meeting the unique health care needs of indigenous peoples. The AACOIHC strives to be the premier resource for Tribes and Urban Indians in Arizona on health care. Come join our dynamic and dedicated team! Executive Assistant Arizona Advisory Council on Indian Health Care Job Location: Address: 150 North 18th Avenue Phoenix, Arizona 85007 All AHCCCS Employees must reside within the state of Arizona. Posting Details: Salary: $55,000 - $63,000 Grade: 22 FLSA Status: Exempt This position will remain open until filled. Job Summary: Under the direction of the Director, this position provides high-level professional administrative support to the Director and Business Operations Administrator. The position will be responsible for performing a full range of administrative duties to the Arizona Advisory Council on Indian Health Care (AACIHC) as a whole, by scheduling, coordinating, and documenting tribal, state and federal agency meetings, and by preparing, maintaining, and/or organizing budget reports, travel claims, and coordination of process office invoices. This position will frequently communicate with Advisory Council members, state legislative staff, federal, state and tribal leadership and stakeholders. Supervision will be provided to the Community Outreach Coordinator. Major duties and responsibilities include but are not limited to: • Coordinate meetings for the AACIHC staff and Advisory Council. Posting notifications and agendas to state meeting website, prepare and send presentations and materials for meetings via on-line platforms, etc. Document and process high level and detailed meeting minutes. Maintains AACIHC membership status and files. Updates tribal stakeholder directories. Participate in AACIHC Leadership Team meetings assisting with the development & implementation of agency strategic goals, policies & work plans. Coordinate agenda, materials & logistics for other agency leadership meetings, both internal and with external partners. • Coordinate travel arrangements and prepare, complete and submit travel claims for all agency employees, ensuring timely submission and employee reimbursement, for all agency employees. Serve as the business partner for the agency working with HR to coordinate updates of position descriptions, follow up with posting of new job postings, on boarding new staff. Works with procurement on necessary documents to ensure payment for consultants and other office expenses. Follows-up on purchase orders. Completes registrations for employees for conferences and flights (coordinating with p card AHCCCS holders). • Supervise and mentor direct report, the community outreach coordinator, ensuring efficiency in the workplace and that public communications (i.e. newsletters, social media postings, email notifications, etc.) and community events are being published and attended regularly, covering in their absence, and meeting weekly to address any concerns that come up. Also maintain and create performance reports. • Screen and direct incoming calls and visitors to the AACIHC. Research information needed in order for the Director or designated staff person to respond to calls, inquiries or concerns including research needed for projects they are working on. Manage the Director's calendar and meeting schedule. Process incoming mail, voicemails, and emails (receipt, sort, copy, distribute). Follow-up on pending matters. • Organize and maintain files for quick and easy retrieval of information via in-person and virtually. Facilitate and coordinate with AHCCCS facility department and/or Information Services Desk (ISD) to ensure connections to office machines (copiers and printers) and maintain office supplies. • Serves a vital role in the organization of agency conferences, such as the CHR Annual Summit and other conferences and trainings as required. Knowledge, Skills & Abilities (KSAs): Knowledge of: • Policies, procedures and programs of the State of Arizona, Indian health care delivery systems, and how this position will interact with other divisions, state agencies and external customers • Methods and proper preparation of reports • Full range of complex secretarial functions of a responsible and confidential nature • Tribal cultures and tribal government structures • State budget policies and procedures and fiscal management • State contract and procurement policies and purchasing procedures • Sate personnel rules, policies and procedures • Principles and practices of program and project planning, development, implementation and analysis • AHCCCS Rules and Regulations, operating policies, procedures and legislation • Principles and practices of personnel management and employee relations • Principles and practices of supervision • Methods of communicating with various officials and external and internal customers, through written, oral and/or electronic Skills in: • Time management of varied administrative functions • Excellent verbal, written and interpersonal communications • Responsive, full range administrative support to AACIHC staff for overall quality of work products and information management as assigned by the AACIHC Director • Computer Skills, including experience with Google Suites, Microsoft Products, and other virtual meeting platforms (Zoom) • Excellent verbal and written communication skills • Project management skills • Organizational skills • Excellent interpersonal relation skills including the facilitation of group interaction • Analytical and problem solving • Represent the division effectively and positively to others • Objective when making decisions or recommendations regarding the division • Maintain confidential information and ability to maintain confidentiality Ability to: • Interact with AACIHC members, tribal members, state agencies, staff members and outside health care representatives • Exercise high degree of discretion and independent judgment • Research and summarize data and compose reports • Must be able to prioritize work tasks • Maintaining a working relationship with AACIHC staff, Council members, tribal, state and federal program staff for high quality and timeliness of assigned special projects • Work independently with minimal oversight • Initiate projects/recommendations for continuous quality improvement • Work with differing opinions and bring about compromise • Listen effectively and steer others toward solutions • Be creative in approaches to employee morale and in communication and interactions with employees • Present ideas, recommendations or solutions to senior management effectively • See the big picture and support the division in its vision, goals and objectives • Lead or participate in division-wide and agency-wide task forces, committees, and work groups • Identify where improvement is needed and to be able to develop strategies for change Qualifications: Minimum: • Three (3) to five (5) years high-level professional administrative support that includes one (1) year of supervisory experience. Preferred: • Preference will be given to candidates with state government experience and/or healthcare experience. Preference for individuals with supervisory experience, or experience leading large workgroups. Preference for individuals with experience working with I/T/U's. Pre-Employment Requirements: • Successfully pass fingerprint background check, prior employment verifications and reference checks; employment is contingent upon completion of the above-mentioned process and the agency's ability to reasonably accommodate any restrictions. • Travel may be required for State business. Employees who drive on state business must complete any required driver training (see Arizona Administrative Code R2-10-207.12.) If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements. All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). Benefits: Among the many benefits of a career with the State of Arizona, there are: • 10 paid holidays per year • Paid Vacation and Sick time off (13 and 12 days per year respectively) - start earning it your 1st day (prorated for part-time employees) • Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child. Learn more about the Paid Parental Leave pilot program here. • Other Leaves - Bereavement, civic duty, and military. • A top-ranked retirement program with lifetime pension benefits • A robust and affordable insurance plan, including medical, dental, life, and disability insurance • Participation eligibility in the Public Service Loan Forgiveness Program (must meet qualifications) • RideShare and Public Transit Subsidy • A variety of learning and career development opportunities By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion. Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page Retirement: Lifetime Pension Benefit Program • Administered through the Arizona State Retirement System (ASRS) • Defined benefit plan that provides for life-long income upon retirement. • Required participation for Long-Term Disability (LTD) and ASRS Retirement plan. • Pre-taxed payroll contributions begin after a 27-week waiting period (prior contributions may waive the waiting period). Deferred Retirement Compensation Program • Voluntary participation. • Program administered through Nationwide. • Tax-deferred retirement investments through payroll deductions. Contact Us: Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by emailing careers@azahcccs.gov. Requests should be made as early as possible to allow time to arrange the accommodation. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Advertised: 11 Aug 2026 US Mountain Standard Time Applications close: Whatsapp Facebook LinkedIn Email App

Salary: $47,483.56 - $71,916.05 Annually Location : Monmouth Vicinage, 71 Monument Park, Freehold, NJ Job Type: Full Time Remote Employment: Flexible/Hybrid Job Number: 2026-13157 CentralOffice/Vicinage: Monmouth Vicinage Division: Civil Opening Date: 08/07/2026 Closing Date: 8/21/2026 11:59 PM Eastern Description If another position becomes available within five months of this recruitment's closing date, the applicant pool from this posting may be used to fill additional vacancies When you come to work for New Jersey Judiciary you will join an 8500-member strong TEAM that operates with the highest standards of independence, integrity, fairness and qualityservice. You will be engaged with work that has purpose, meaning and makes a difference in lives of the public we serve. We work hard every day to build the public's trust and confidence in our court system, which includes issues such as bail reform, marijuana decriminalization and recovery court. Whether it be in a courtroom, an administrative office, a courthouse training room, an IT office or in the field, our Judiciary workforce is improving the lives of countless individuals and families every day. We honor the dignity and individualism of each member of our organization while fostering professionalism and continuous improvement in our work. SALARY: The salary range for this position is $47,483.56 to $71,916.05 for Schedule A, and $47,483.56 to $64,381.02 for Schedule B. For newly hired individuals, the starting salary will normally be at the minimum of the salary range. For current Judiciary employees, salary upon promotion or advancement will be an increase of 5% of base salary, not to exceed the maximum of the range, or the minimum salary of the band/level, whichever is greater.Judiciary employees hired prior to August 21, 2014, are considered Schedule A. Newly hired individuals, and Judiciary employees hired on or after August 21, 2014, are considered Schedule B. The Judiciary offers a strong opportunity for growth Applicants who applied to the previous job posting must re-apply if still interested. REMOTE WORK: The Judiciary currently offers a hybrid work schedule, and this position may qualify for up to 2 days of remote work outside of Judiciary buildings. To participate in this program, in addition to installing a multifactor authentication app on your phone or tablet, you will be required to have high speed home internet access. The Monmouth Vicinage Civil Division is searching for customer service-oriented individuals with strong technical competence, reasoning, teamwork and interpersonal skills. Under the general direction of the Division Manager, or other supervisory personnel, the successful candidate will utilize office skills to provide a variety of administrative clerical functions and clerical support to the division. Example of Duties The Judiciary Clerk 3 position may require work in an on-site or virtual courtroom. Employees in these titles may function as a court clerk, performing related work including, but not limited to, preparing, calling and annotating the court calendar; swearing in jurors; administering oaths to witnesses; maintaining custody of exhibits; recording and maintaining records of court proceedings; updating case information; and discussing daily court activities, scheduling of cases, calling of calendar, etc., with the Judge. Regular and predictable physical presence at the worksite is an essential function of this position. Civil Division: • Serve as a court clerk/backup court clerk to a Civil Court Judge. • Operate and maintain Court smart. • Mark and maintain evidence. • Operate and test court recording equipment proficiently per the current guidelines and procedures. • Answer inquiries from the public. • Explain judiciary policies and procedures to clients and customers. • Perform data entry and case processing for Civil dockets. • Process court documents submitted through Jeds and upload documents to the E-courts case jacket. • Examine documents for adherence to applicable procedures. • Facilitate movement of case related matters. • Inform court users of delinquencies in filing. • Schedule dates or times for conferences, hearings, trials, adjournments. • File documents and files in appropriate location. • Provide copies of requested documents to external and internal customers. • Purge, destroy and/or send to archives older case files. • Complete orders/forms for various types of proceedings. • Enter case results and distribute orders to designated court users and appropriate offices. • Screen and process time sensitive paperwork, including checking for accuracy. • Confer regularly with chambers staff regarding motions and scheduling. • Perform other related duties as required. Qualifications EXTERNAL APPLICANTS: One year of experience in an office environment performing a variety of clerical and support services to include keyboarding and one or more of the following: document or information processing, handling payments for fees, recording monies received, reconciling balances or accounts and/or scheduling meetings or appointments. Ability to use a keyboard, no minimum speed INTERNAL APPLICANTS: Open to employees of the Judiciary who have an aggregate of one year of permanent service as of the announced closing date in the following career (classified) titles: Advancement Judiciary Clerk 2 Judiciary Clerk 2 Bilingual Judiciary Account Clerk 1 Judiciary Account Clerk 1 Bilingual Lateral Reassignment Judiciary Account Clerk 2 Judiciary Account Clerk 2 Bilingual Judiciary Clerk 3 Judiciary Clerk 3 Bilingual Eligibility for Advancement: Eligibility is based upon the applicants having achieved all the competencies for advancement to Judiciary Clerk 3 as listed on the Career Progression Eligibility Form for this title. Applicants for advancement to the Judiciary Clerk 3 title are not required to take a New Jersey Civil Service Commission promotional examination. Experience Requirement: One year of experience performing a variety of clerical and support services to include keyboarding and one or more of the following: document or information processing, handling payments for fees, recording monies received, reconciling balances or accounts and/or scheduling meetings or appointments. Ability to use a keyboard, no minimum speed. BICAT Testing: Candidates selected to serve in a bilingual variant title must pass the New Jersey Civil Service Commission Bilingual Communicative Ability Test (BICAT) performance examination or provide proof of having established bilingual proficiency with the New Jersey Civil Service Commission. Supplemental Information Physical Ability: For some positions, applicants must have the ability to perform work which requires climbing and prolonged standing, stretching, bending and reaching to perform the essential duties of the position. For some positions, the selected candidate must be able to frequently lift and carry supplies weighing from 30 to 50 pounds and, occasionally, materials weighing up to 75 pounds, in order to perform essential duties of the position. Driver's License: Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle is necessary to perform essential duties of the position. Authorization to Work: US citizenship is not required. Selected candidate must be authorized to work in the US according to Department of Homeland Security, US Citizenship and Immigration Services regulations. Special Note: Newly hired employees must agree to a thorough background check that will include fingerprinting. All data received will be kept in strict confidence except to inform the individual of the findings and what action will be taken as a result of this information. Residency Law: In accordance with N.J.S.A. 52:14-7 (L. 2011, Chapter 70), the "New Jersey First Act," all persons newly hired by the Judiciary within one year must establish, and then maintain, principal residence in the State of New Jersey. Any person may request an exemption from that requirement from the Employee Residency Review Committee in the Department of Labor & Workforce Development on the basis of either hardship or employer critical need. HOW TO APPLY: The NJ Judiciary requires all applicants to complete the application process fully and as instructed. All applicants must complete the work experience and education sections and attach any required documents. Applications must describe all relevant work experience in detail, beginning with your current or most recent job, including military service (indicate rank), internships and job-related volunteer work, if applicable. Use a separate section to describe each position. Applicants who indicate "see resume" or enter their initials to acknowledge that they have skipped the Work History and Education sections will not be considered, unless they do not possess any education history or work experience. Only applicants that follow the application instructions and submit completed applications will be considered. The New Jersey Judiciary consists of: the Supreme Court, the Superior Court including the Appellate Division and the Trial Court of the 15 vicinages in New Jersey, the Tax Court and the Municipal Court System. The Administrative Office of the Courts provides technical assistance, operational support, training, research and development, budget and personnel coordination, and development and operation of information systems for the Courts of New Jersey. The Judiciary of New Jersey is an Equal Opportunity/Affirmative Action Employer Committed to Ensuring an Open Door to Justice NeoGov applicant support at 1-877-204-4442 (toll free call) Monday through Friday, 6:00 AM to 6:00 PM Mountain Time (MT) New Jersey Courts offers an exciting and rewarding public service career with incredible employee benefits for full-time employees only and their eligible dependents such as: • State Health Benefits Program including options for medical, dental and prescription coverage • Public Employee's Retirement System pension program • Federal Student Loan Forgiveness for employees with 10 years or more of service • Generous leave program which includes vacation, personal and sick leave and 13 annual paid holidays • Voluntary investment programs separate from and in addition to the pension plan through the Deferred Compensation Plan and the Supplemental Annuity Trust of New Jersey (SACT) • Comprehensive training offerings including LinkedIn Learning. • Tax Savings Programs including the Premium Option Plan, Medical Flexible Spending Account and Dependent Care Flexible Spending Account and Commuter TaxSave • NJBest 529 College Savings Plan • Member Term Life Coverage including basic and optional plans