Front Desk Agent - Part Time (Day Shift)
Oaklawn Racing Casino Resort · Abilene, TX
Job description(tap to read)
Oaklawn Team Opportunity Thank you for your interest in becoming part of the Oaklawn Team. We have an extraordinary legacy. We are a family with strong core values, providing a new level of excitement for our guests and Team Members as we aspire to be Arkansas' Employer of Choice. Front Desk Agent The Front Desk Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, maximizing room revenue and occupancy while delivering articulate service at the highest level possible. Always presents a friendly and professional image at the Hotel/Casino. Essential Duties and Responsibilities The following and other duties may be assigned as necessary: • Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. • Maintains strict confidentiality in all departmental and company matters. • Provides impeccable guest service to all guests • Actively supports the company culture of creating a fun and entertaining experience for internal and external guests. • Maintains a working knowledge of the Company's property, as well as special events on and near property, in order to advise guests of same, whenever possible. • Provides information to guests about hotel policies, services and amenities. • Responds to requests from guests for assistance and information about the local area (e.g. directions, places to eat, etc.). • Ensures a maximum level of service and satisfaction is achieved and maintained. • Sells rooms to "walk-in" customers. • Creates reservations using the system both individual and group related providing informational feedback regarding confirmation of reservation, arrival, departure, check-in, check-out, cancellation policy, credit card & payment requirements. • Enters/changes reservation information on the computer system. Posts charges to guest accounts, processes payments from guests. Makes necessary corrections to guest accounts. • Informs housekeeping department about room status/availability. Cleans the front desk area and maintains public areas and lobbies. • Listens for and responds to guest complaints. • Maintains daily logs. Balances shift work and cash drawers. • Reasons what a potential guest is looking for in room accommodations and participates in problem solving situations while keeping the Front Desk Manager well informed. • Recognizes and creates guest profiles to help maximize accuracy and guest recognition. • Assists other team members and departments to contribute to the best overall performance of the department and hotel. • Cooperates and communicates with all fellow team members, always exhibiting mutual respect and consistently projecting a positive, helpful image/attitude. • Makes efforts to keep informed of company information and communications by participating in department meetings, huddles and reviewing property bulletin boards, digital signage, and company newsletter. • Follows established procedures and policies of the Oaklawn Racing Casino Resort. Qualification Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 18 years of age. • High School Diploma or GED required. • Guest service experience preferred. • Front desk experience preferred. • Must be able to handle several projects and tasks at the same time. • Must be able to perform the physical job duties of all Front Desk team members. • Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner. Certificates, Licenses, Registrations Employee must be able to qualify for licenses and permits required by federal, state and local regulations. Oaklawn is an equal opportunity employer. It is Oaklawn's intent to provide a drug-free, healthy, safe and secure environment for our Team Members. All applicants must complete a pre-employment drug screen and background check.
$60/hr
Remote Hospitality Customer Advisor / Live Chat Support Agent
Evolution Sports Group · Abilene, TX
Remote Hospitality Customer Advisor / Live Chat Support Agent New York, New York, United States $ 40.00 - 60.00 (US Dollar) About the Job Position: Remote Hospitality Customer Advisor / Live Chat Support Agent Company Overview: Evolution Sports Groupis a leading sports management company that specializes in providing top-notch hospitality services to sports events and tournaments worldwide. With a team of dedicated professionals, we strive to deliver exceptional customer experiences and create unforgettable memories for our clients. Job Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Hospitality Customer Advisor / Live Chat Support Agent. In this role, you will be responsible for providing top-notch customer service to our clients through live chat support, ensuring their satisfaction and loyalty to our company. Key Responsibilities: • Respond to customer inquiries and resolve issues through live chat support in a timely and professional manner • Provide accurate and detailed information about our hospitality services, packages, and events to customers • Assist customers in making reservations, changes, and cancellations as needed • Handle and resolve customer complaints and escalate issues to the appropriate team members when necessary • Maintain a high level of knowledge about our company, services, and events to effectively assist customers • Collaborate with other team members to improve the overall customer experience and identify areas for improvement • Keep detailed records of customer interactions and transactions for future reference Qualifications: • Previous experience in customer service or hospitality is preferred • Excellent communication skills, both written and verbal • Ability to multitask and prioritize in a fast-paced environment • Strong problem-solving and conflict resolution skills • Proficient in using live chat and other communication tools • Knowledge of sports events and tournaments is a plus • Flexibility to work evenings, weekends, and holidays as needed Benefits: • Competitive salary and benefits package • Opportunities for career growth and development within the company • A dynamic and inclusive work environment • Complimentary access to sports events and tournaments • Training and support to enhance your skills and knowledge in the hospitality industry Package Details Compensation & Bonuses • Competitive Pay Rate: $40$60/hr based on experience and performance • Paid Training: $40/hr for 1-week onboarding training • Training Completion Bonus: $700 instant incentive after setup and training Work Schedule • Flexible Scheduling: Choose Full-time (3040 hrs/week) or Part-time (20 hrs/week) • Options for morning, afternoon, or evening schedules • No weekends required unless preferred Remote Work & Equipment • 100% Remote Position U.S.-based only • Company-Provided Home Office Setup, including: • High-performance laptop (Mac or Windows), Dual monitors, Printer/scanner, Headset + workstation accessories, Stipend for internet or electricity support Employee Benefits Package • Paid Time Off (PTO) + Paid Sick Days • Health, Dental & Vision Insurance • Mental Health Support Access (virtual consultations) • Paid Holidays • 401(k) Retirement Savings Option (where applicable) Career Growth & Stability • Guaranteed long-term placement with stable weekly hours • Fast-track promotion opportunities every 36 months • Company-sponsored certifications & skills training • Internal mobility program move into leadership, QA, HR, or project roles Extra Perks • Monthly wellness allowance • Employee recognition rewards • Birthday stipend or digital gift card • Annual performance review with salary increase potential
Job Description: We Deliver the Goods: • Pay: $80,000-100,000 annual • Performance Incentive - $600/Quarter with $400 kicker. If all four quarters are earned $2800. • Schedule/Hours: 4-5 Day week, MUST BE AVAILABLE MON-SAT • 2 weeks of training in Temple, TX • Sign-On Bonus: $10,000,Terms Apply- Any person who has worked for a Performance Food Group (PFG) owned company within the last 6 months is not eligible to receive this incentive. • Competitive pay and benefits, including Day 1 Health&Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more. • Growth opportunities performing essential work to support America's food distribution system. • Safe and inclusive working environment, including culture of rewards, recognition, and respect. Position Purpose: Food and food service delivery Drivers fulfill a critical role in the country's food supply chain. Our delivery drivers not only make sure the customers' products arrive at their destination at the arranged times and in good condition, but they are the face of our company– building lasting relationships with our customers! The CDL-A Driver is responsible for driving a tractor trailer or straight truck on intrastate and interstate local, over-the-road (OTR), shuttle, and overnight and drive and drop routes for the purpose of delivering and/or unloading food and food related products to customers in a safe and timely manner and in accordance with Department of Transportation (DOT) regulations. Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner. Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company. JOB FUNCTIONS Major Functional Responsibilities • Perform all required safety check (i.e., pre/post trip) including inspections of tractor/truck and trailer according to Department of Transportation (DOT) regulations; inspect tractor/truck and trailer to insure they meet company safety standards and take appropriate action as needed. Report all safety issues and/or repairs required. • Follow all DOT regulations and company safe driving guidelines and policies. Immediately report any and all safety hazards. • Inspect trailer for properly loaded and secured freight. Perform count check of items and check customer invoices of products that have been loaded. Check and complete in an accurate and in legible fashion all required paperwork associated with freight. Move tractor to the loading dock and attach preloaded trailer as needed. • Ensure that tractor, trailer and freight are appropriately locked and/or secured at all times. Unload damaged goods and customer returns and bring to the driver check-in and complete necessary paperwork and procedures at end of shift. Unload all equipment, materials and remove trash from trailers as required. • Complies with daily record-keeping and hours of service requirements, adhering to DOT, state, and company policies. • Upholds overall safety standards and follows guidelines for the proper handling of freight throughout the delivery process • Performs other duties as assigned • Complies with all policies and standards Qualifications: Required Education: • High School Diploma/GED or Equivalent Experience Required Required Education: High School Diploma/GED or Equivalent Experience Required Work Experience: • 1 Year Commercial driving experience • Meet all State licensing and/or certification requirements (where applicable) • Must be 21 years of age • Meets PFG Motor Vehicle Report (MVR) requirements for past 3 years • Pass pre-employment drug test • Meet PFG FMCSA Clearinghouse Requirements • Pass road test • Able to secure new DOT Medical Card • Able to hand-lift and utilize two-wheeler, lift gate and/or other equipment to move and/or stack product cases/freight of varying size and weight throughout shift; product generally ranges from approximately 60 to 90 pounds, depending on the location • Must be able to work the assigned schedule required for the position • Ability to read, write and communicate in English • English language proficiency is requiredCompany description Performance Foodservice, PFG's broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants, and other experts builds close relationships with customers — providing advice on improving operations, menu development, product selection, and operational strategies. The Performance team delivers delicious food but also goes above and beyond to help independent restaurant owners achieve their dreams.Awards and Accolades Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) ourEEO Policy; (2) the "EEO is the Law"posterandsupplement; and (3) thePay Transparency Policy Statement.
If you want an exciting job with one of the largest off-price retail stores in the nation, join the Burlington Stores, Inc. as a Stocking Associate! Are you looking for a hands-on role in a fast-paced environment? Do you have great organizational skills and work well as part of a team? Would you thrive in a process-driven environment? If you answered yes, then this may be the role for you! Stocking Associates are critical to making sure our stores remain stocked with the merchandise our customers want! Daily tasks include receiving, ticketing, sorting, and moving merchandise into and throughout the store quickly, efficiently, and accurately. You'll play a major role in successfully managing the flow of merchandise from the stockroom through our stores, which is a critical element in driving positive results for the company. Responsibilities: • Receive freight and convey shipments from the shipping/receiving platform to backroom • Process, ticket, store, move, and display merchandise • Stock, organize and present new merchandise on the sales floor • Perform other tasks as assigned by manager from time-to-time Candidates must be able to work a flexible schedule; including nights, weekends, and holidays as required. If you... ... are excited to deliver great values to customers every day; ... take a sense of pride and ownership in helping drive positive results for a team; ... are committed to treating colleagues and customers with respect; ... believe in the power of diversity and inclusion; ... want to participate in initiatives that positively impact the world around you; Come join our team. You're going to like it here! You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity. Base Pay: $11.50 per hour - $11.50 per hour Location 01033 - Abilene Posting Number P1-1070310-9 Address 3526 S Clack St Zip Code 79606 Position Type Regular Part-Time Career Site Category Store Associate Position Category Retail Store Base Pay $11.50 - $11.50 per hour
Job Description: We Deliver the Goods: • Pay: $60,000 to $70,000 Annually • Performance incentive - $450/Quarter with $200 kicker. If all four quarters earned - $2000. • Schedule/Hours: Sunday-Friday, 1-3 trips dispatching between 2:30pm-12am depending on load. • 2 weeks of training in Temple, TX • $5000 sign on bonus,Terms Apply- Any person who has worked for a Performance Food Group (PFG) owned company within the last 6 months is not eligible to receive this incentive. • Competitive pay and benefits, including Day 1 Health&Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more • Growth opportunities performing essential work to support America's food distribution system • Safe and inclusive working environment, including culture of rewards, recognition, and respect Position Purpose: As a Shuttle Driver, you will play a vital role in the operation of our business by transporting empty trailers to the Operating Company warehouse locations and turn around and deliver full trailers to domicile/shuttle yard locations. The Shuttle Driver is responsible for driving a tandem trailer, tractor trailer and/or straight truck on intrastate and interstate routes for the purpose of transporting empty trailers to the Operating Company warehouse locations. Turns around and delivers full trailers with various products to domicile/shuttle yard locations in a safe and timely manner and in accordance with Department of Transportation (DOT) regulations. Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner. Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company. Responsibilities may include, but not limited to: • Performs all required safety checks (i.e., pre/post trip) including inspections of tractor/truck and trailer according to Department of Transportation (DOT) regulations; inspects tractor/truck and trailer to insure they meet company safety standards and take appropriate action as needed. • Reports all safety issues and/or repairs required. • Follows all DOT regulations and company safe driving guidelines and policies. Immediately reports all safety hazards. • Inspects trailer for properly loaded and secured freight. • Ensures all required route paperwork is with tractor trailer load and available to driver upon dispatch. • Drives and delivers trailers according to predetermined route schedule. • Performs hook/unhook procedures per safety guidelines. • Parks and stores tractor trailers in designated areas. • Ensures all equipment and freight are appropriately locked and/or always secured. • Collects and secures damaged goods and customer returns in empty trailer to bring back to driver check-in at base facility and complete necessary paperwork. • Unloads all equipment, materials and remove trash from trailers as required. • Completes daily record of hours of service and enter in log in accordance with Federal DOT, state, and company requirements. • Performs general housekeeping duties in tractor, loading dock area and keep trailers clear and clean as required. • Performs other related duties as assigned. Qualifications: • High School Diploma/GED or Equivalent Experience • 6-12 months commercial driving experience>• Valid CDL A with Doubles Endorsement • Must be 21 years of age • Meet all State licensing and/or certification requirements (where applicable) • Clean Motor Vehicle Report (MVR) for past 3 years • Work required 3rd shift schedule, Sunday –Thursday nights (schedules may vary) • Pass pre-employment drug test • Pass road test • Valid current DOT Health Card and/or able to secure new DOT Health Card • Able to hand-lift and utilize two-wheeler, lift gate and/or other equipment to move and/or stack product cases/freight of varying size and weight throughout shift; product generally ranges from approximately 60 to 90 pounds, depending on the location.Company description Performance Foodservice, PFG's broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants, and other experts builds close relationships with customers — providing advice on improving operations, menu development, product selection, and operational strategies. The Performance team delivers delicious food but also goes above and beyond to help independent restaurant owners achieve their dreams.Awards and Accolades Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) ourEEO Policy; (2) the "EEO is the Law"posterandsupplement; and (3) thePay Transparency Policy Statement.