$16.20/hr
Customer Service Specialist II - Hawaii (Work from Home)
SAVERS · Des Moines, IA
Job description(tap to read)
DescriptionJob Title: Customer Service Specialist IIPay Rate: $16.20 per hourWho we are:As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are “Thrift Proud.” It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com.Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.What you can expect:The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.What you get:Comprehensive onboarding and training from day one.In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.Benefits offerings including:Bundled health plans such as medical, Rx, dental and visionCompany-paid life insurance for extra protection and peace of mindPrograms to stop smoking, diabetes management coaching, and on demand care options.A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.Paid time off from work for leisure or other hobbies.A range of mental health services to assist you in managing daily life.What you'll be working on:Support Savers mission and vision by providing exceptional customer service responding to inquiries from internal and external customers. This position will serve as the initial point of contact for customer escalated calls, emails, and social media messages during normal hours of operation, to include routing inquiries to the appropriate departments, using basic problem-solving skills. This position reports to the Voice of Customer manager and has no direct reports.Essential Job Functions:Team members in this role may perform any of the following job duties:Handle escalated customer issues and partners with logistics and/or stores to resolve.Respond to customer care email inquiries escalate to SSC, those requiring more complexactions.Answers basic trouble shooting questions or inquiries for the stores.Receives and responds to inbound calls, emails, and social media messages, accurately notatesdetails.Uses good judgment to determine when an inquiry can be resolved on initial contact orrequires escalation to achieve call/case resolution.Make accurate entries into systems, logs, etc.All other duties assignedWhat you have:Minimum Required Education, Training and Experience:High School diploma, or equivalentPrior work in customer service in a call center environment preferredBackground check requiredAble to work holidays, weekends and evening shiftsPhysical Requirements:Ability to occasionally lift up to 30 lbs.Ability to sit for long periods of time on the phoneFLSA: Non-exempt hourlyTravel: Local travel as needed, less than 10%Work Type/Location: Remote-U.S.Savers is an eVerify employer#J-18808-Ljbffr
Police Officer Recruit
City of Golden · Abilene, TX
Salary: $39.58 Hourly Location : Police Department, 911 10th Street, Golden, CO Job Type: Full-Time Remote Employment: Flexible/Hybrid Job Number: 2026-00073 Department: Police Department Opening Date: 08/14/2026 Closing Date: 8/30/2026 5:00 PM Mountain FLSA: Non-Exempt The Golden Police Department is seeking qualified entry level officers dedicated to excellent service to our community. If you are committed to technical excellence, high quality service delivery, leadership development and looking for a fun place to work; this may be the opportunity for you. The Golden Police Department is currently operating under a 32-hour workweek pilot program. Learn more about the details of this exciting pilot program at The Best for Golden We offer a competitive salary coupled with an excellent benefits package. The annual salary for entry level Recruits is $82,326 You must be at least 21 years of age, have documented 60 semester/90 quarter college credits from an accredited college or university, and possess a valid driver's license with clean driving record. Colorado POST certification or prior law enforcement experience are not required but will be given preference during this hiring process. Qualified applicants must submit a completed online application including supplemental questions, professional cover letter and resume. You will need this to answer supplemental questions in the application. JOB DESCRIPTION To perform law enforcement, investigations, and crime prevention work by enforcing state and local laws and regulations; to perform a variety of technical and administrative tasks in support of the department. Shift work, possible voluntary and/or mandatory overtime, holidays and weekend work required. JOB SUMMARY Patrol a designated area of the city in a car, bicycle, motorcycle, or on foot as assigned to preserve law and order; discover and prevent the commission of crimes; enforce traffic and other laws and ordinances. Engage in problem solving activities. Answer calls and complaints involving traffic collisions, robberies, assaults, fires, and related misdemeanors and felonies; responds to alarms; investigate complaints; apprehend suspects; search, inspect, transport, and take custody of prisoners. Respond to general public service calls including robbery and theft complaints, domestic/civil disturbances, civil complaints, property control, and related incidents; may participate in surveillance of area. Secure crime scenes; administer first aid; conduct preliminary and/or follow-up investigations by questioning witnesses and gathering evidence; make arrests of criminal suspects; prepare detailed reports. Maintain surveillance over suspected criminals; identify areas of potential crimes or unsafe conditions; report conditions and take corrective action. Appear in court to present evidence; testify on behalf of the City of Golden or the state; serve warrants and subpoenas. Prepare a variety of reports summarizing and describing crime scenes, interrogations and investigations activities, and findings. Conduct investigations of serious injury and fatality traffic accidents; conduct traffic accident analyses and general traffic surveys. Enforce traffic laws and ordinances; issue warnings and citations. Familiarizes self with district and persons living in area. Disperses unruly crowds at public gatherings. Inspects public establishments requiring licenses to ensure compliance with rules and regulations. Other duties may be assigned. SUPERVISORY RESPONSIBILITIES Designated officers may act as sergeants in their absence. QUALIFICATIONS High school diploma or G.E.D. and 60 semester or 90 quarter hours from an accredited college or university required. Must be 21 years of age by date of hire. Strong interpersonal skills with ability to deal with diverse population in a variety of situations. Strong oral and written communication skills. Colorado POST certification from an academy required by time of appointment to position of police officer. Non-POST certified individuals may be hired in a recruit status pending POST certification. CERTIFICATES, LICENSES, REGISTRATIONS • Peace Officer Certification (POST) preferred. • Possession of or ability to obtain First Aid and CPR certification. • Must have a valid driver's license and good driving record. • Ability to obtain Colorado Crime Information Center certification. KNOWLEDGE, SKILLS AND ABILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. LANGUAGE SKILLS Ability to read and interpret documents such as police methods and procedures including patrol, crime prevention, traffic control, accident and criminal investigation, and identification techniques. Ability to prepare clear, accurate, and grammatically correct written reports; understand and carry out oral and written instructions; communicate clearly and concisely both orally and in writing. Ability to speak effectively before groups of citizens or employees of organization. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. REASONING ABILITY Ability to interpret criminal law and criminal procedure with particular reference to the apprehension, arrest, and custody of persons committing misdemeanors and felonies, including rules of evidence pertaining to the seizure and preservation of evidence. Interpret, apply, and enforce federal, state, and city laws, codes, and regulations. Analyze situations quickly and objectively to determine and take emergency action. Ability to demonstrate effective problem solving skills. OTHER SKILLS AND ABILITIES Knowledge of or ability to learn offensive and defensive weapons nomenclature and theory; self defense and arrest control tactics; interviewing and interrogation techniques. Knowledge of general social problems and community and social and welfare agencies. Ability to learn to use and properly care for firearms. Ability to establish and maintain cooperative working relationships/partnerships with those contacted in the course of work. Learn to identify potential crime situations, traffic hazards or public safety concerns and take preventive action. Observe accurately and remember names, faces, numbers, incidents, and places. Ability to use and learn various forms of technology to include computers, software and electronic media such as PowerDMS, Niche Records Management System and Blue Team. MATERIALS & EQUIPMENT DIRECTLY USED Motor vehicle, electronic speed measurement devices, intoxilyzer and portable breath test devices, cameras of various types, finger printing equipment and materials, and field testing chemicals for drugs. Lethal and less than lethal weapons to include: pistol, shotgun, rifle, batons conductive energy devices, and oleoresin capsicum spray. Basic office equipment, computers, law enforcement radio equipment, etc PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to run; stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and smell. The employee must frequently lift and/or move up to 25 pounds. The employee must occasionally lift and/or move up to 100lbs. Specific vision abilities required by this job include close vision, distance vision, low light vision peripheral vision, depth perception, ability to adjust focus, ability to drive at night. Sit and drive a motor vehicle for extended periods of time. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is regularly exposed to outside weather conditions. The employee is frequently exposed to wet and/or humid conditions; moving mechanical parts; high precarious places; extreme cold or icy conditions; extreme heat; and explosives. The employee is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock, risk of radiation, and vibration. The noise level in the work environment is usually loud. City of Golden is an Equal Opportunity Employer Regular Full-Time (RFT) employees of the City of Golden currently receive numerous benefits as part of their total compensation package. These benefits are in addition to mandated benefits such as: workers' compensation, unemployment insurance, and social security. Some benefits are provided at no cost to the employee while others require employee cost sharing or contributions. Employees are eligible to enroll in most benefits upon hire. The City of Golden's benefit package can comprise an average of 35% of total compensation. Employer Paid Benefits Include: Term Life Insurance Short Term Disability Long Term Disability Employee Assistance Program Cost Sharing Benefits Include: Medical Coverage Dental Coverage 401(a) Retirement Plan Full-time employees can also take advantage of: Wellness Benefits Flexible Spending Account Dependent Care Account 457 Deferred Compensation Plan Vision Coverage Tuition Program Supplemental Life Insurance Full-Time employees receive the following leave options: 128 Hours of Annual Leave (accrued each pay period) 96 Hours of Sick Leave (accrued each pay period) 12 Paid Company Holidays For more detailed information please refer to the section of our website. 01 Will you be 21 years of age or older by January 4, 2027? • Yes • No 02 Which best describes your level of education? • High School Diploma or General Education Diploma (GED) • 60 semester or 90 quarter hours from an accredited institution - verifiable by transcript • Associate's Degree • Bachelor's Degree • Master's Degree or higher • None of the above 03 Which best describes your level of certification? • Current Colorado POST Certification • Expired Colorado POST Certification • Out-of-state POST Certification • Currently in a Police Academy, expected graduation by January 4, 2027 • Currently in a Police Academy, not graduating by January 4, 2027 • Legally able to obtain POST Certification but have not attended a Police Academy • Unable to obtain POST Certification 04 Do you have prior law enforcement experience? • Yes • No 05 Have you ever been convicted of a felony? • Yes • No 06 Please review the document regarding Misdemeanors Which Will Affect Certification located at the top of the job description. Have you been convicted of any of the misdemeanors on this list on or after July 1, 2001? (You will be required to sign this document verifying your answer at future testing). • Yes • No 07 Have you had your driver's license suspended or revoked in the last two years? • Yes • No 08 Have you been convicted of a DUI, DUID, DWAI, or any hit and run accident within the past two years? • Yes • No 09 The Golden Police Department is a 24-hr operation. Police Officers are required to work shift schedules (late afternoon, graveyards and days). They are also required to work holidays and weekends. This may mean time away from family and/or personal obligations that occur during your scheduled working hours.If you have worked such 24-hr shift schedules please explain. 10 If not, what are your thoughts on this type of schedule? 11 Shifts are bid annually based on seniority. An officer may not bid the same shift more than two times in a row in order to allow opportunities for all. As always, the department reserves the right to alter any schedule, including vacations, to accommodate business and staffing needs.Do you have any questions or concerns about how shifts and vacations are scheduled? 12 As a Police Officer, you may be assigned on-call duty and mandatory overtime. You will also be required to appear in court, attend required training time and extend your assigned shift if required. Do you have any questions or concerns regarding this? 13 Initial written testing dates for qualified applicants will be scheduled during the following time blocks: September 16, 2026 - Morning Testing Session starting at 7:30am MTSeptember 17, 2026 - Afternoon Testing Session starting at 12:00pm MTDates and times for testing will be self-scheduled by applicants on a first come/first served basis after applicants receive e-mail notification. All qualified applicants are notified via e-mail at the same time.If you are unable to make a testing date, you will not be allowed to reschedule.Are you available during this date range for testing? • Yes • No 14 Oral board interviews will take place September 30, 2026 - October 2, 2026. Applicants selected for oral board interviews must be available during this time frame. Dates and times for oral boards will be self-scheduled by applicants on a first come/first served basis after applicants receive e-mail notification. All qualified applicants are notified via e-mail at the same time.If you are unable to make an oral board interview, you will not be allowed to reschedule.Are you available during this date range for oral board interviews? • Yes • No 15 Recruits receiving sponsorship to police academy will be required to accept a training agreement outlining potential required repayment should they resign within the first two years of employment. Do you understand this requirement? • Yes • No Required Question
$30.90/hr
Highway Maintenance Worker 2 | Spokane, Colfax, Davenport & Colville Areas
State of Washington · Spokane, WA
Highway Maintenance WorkerThe Washington State Department of Transportation (WSDOT) is a multimodal agency with a global reputation for excellence. Our dedicated workforce plans, designs, builds, and operates an integrated transportation system that safely and efficiently moves people and goods throughout the state. In addition to maintaining over 20,000 lane miles of state highway and 4,100 bridges, WSDOT manages the world's longest floating bridge, leads an award-winning Active Transportation Plan, holds the record for the world's widest tunneling project, and operates the largest ferry system in the nation!WSDOT Eastern Region is seeking to fill multiple non-permanent Highway Maintenance Worker positions for the winter maintenance season in the Spokane, Colfax, Davenport and Colville areas. The successful candidates will perform a variety of skilled tasks including operating snow removal and de-icing equipment, repairing and maintaining roadways, cleaning culverts and catch basins, removing debris and hazards, and providing traffic control to protect the traveling public and work crews. If you are dedicated to keeping roads safe and making a meaningful contribution to Washington's transportation system, we encourage you to apply.WSDOT maintenance personnel are expected to respond quickly to clear highways of hazards to ensure the public has safe and seamless access to travel. This position may also work at elevated heights above 25 feet over land or water, traversing in rough, steep, and uneven terrain. The position works 40 hours per week. Working days, nights, weekends, holidays, days. and may need to respond to non-scheduled or call-out emergencies.Among the varied range of responsibilities held within this role, the Highway Maintenance Worker will:Proficiently operate a variety of heavy equipment to perform snow and ice control, including applying anti-icing compounds, removing snow and ice from road surfaces, loading and hauling materials, and maintaining stockpile sites.Perform asphalt and concrete pavement maintenance and repair, including applying asphalt, concrete, and other synthetic materials.Maintain and repair roadside infrastructure such as drainage systems, guardrails, fences, impact attenuators, signs, and landscaped areas.Respond to emergencies by establishing traffic control in compliance with MUTCD standards, acting as first responder at accident scenes, spills, and natural events, and coordinating with external agencies.Perform traffic control operations, including lane closures, detours, and flagging, to ensure safety during maintenance and emergency response activities.Perform routine equipment maintenance and minor repairs, including servicing hand tools, chainsaws, vehicles, and heavy equipment.Assist with cleanup activities such as debris removal, litter pickup, and the safe cleanup of unlawful dwellings, including hazardous substances and biohazards.To be considered for this opportunity, the following competencies are required : Licensing and Endorsements: Possession of a valid Class B or Class A Commercial Driver's License (CDL) without air brake restriction. Highway Maintenance: Skilled in performing highway maintenance, road construction, farming, forestry, or related experience. Ability to perform asphalt and concrete pavement repair, drainage and erosion control, roadside infrastructure repair, and professional snow plowing experience. Equipment Operation and Maintenance : Ability to operate, inspect, and maintain a variety of Class A, B, or C maintenance equipment, hand tools, and power equipment. Ability to operate heavy equipment to perform snow and ice control and maintenance operations. Traffic Control and Emergency Response : Ability to plan, set, and maintain traffic control in compliance with MUTCD standards, including lane closures, detours, and flagging. Ability to respond to accidents, spills, and other emergency events, and coordinate with external agencies as required. Growth Mindset: Actively demonstrates a commitment to learning and growth. Service-Oriented: Takes action to meet the needs of others.In addition to the competencies above, the following are also required :Ability to work nights, weekends, holidays, and perform emergency callouts/stand-by 24 hours a day, 7 days a week.Ability to traverse rough, steep, and uneven terrain and work elevated heights, above 25 feet over land or water.It is preferred that qualified candidates also have: Highway Maintenance Expertise : Proficient in performing highway maintenance, roadway construction, heavy equipment operation, or related work in settings such as farming, timber operations, construction, or professional snow plowing experience. Traffic Control Experience : Demonstrated experience performing traffic control per MUTCD including planning, setting signs and cones or barrels, and flagging. Education and Foundational Knowledge: A high school diploma, GED certificate, or equivalent.This recruitment will be used to fill positions in multiple areas throughout the Eastern Region which includes Adams, Ferry, Lincoln, Pend Oreille, Spokane, Stevens, and Whitman counties and surrounding areas. (Specific locations are listed in the supplemental questions).These are non-permanent positions with an expected duration of 3-6 months through the winter maintenance season.Applications will be evaluated weekly throughout this recruitment process, with the first review date on 9/1/2026. The hiring authority reserves the right to offer positions at any time thereafter. It is to your advantage to apply as soon as possible.The recruiting efforts for these positions may be extended beyond the displayed closing date until all available positions have been filled.These are Highway Maintenance Worker 2 positions. However, the hiring manager reserves the right to fill the position at a lower level in the classification series based on candidate qualifications, providing an opportunity for an individual to gain the required experience on the job as part of a formal "in-training" plan. The base salaries for each level are:Highway Maintenance Worker 1 ($25.32 – $30.90 Hourly)Highway Maintenance Worker 2 ($27.97 – $34.07 Hourly)In addition to base salary, employees may be entitled to other forms of compensation depending on the type, duties, or location of the position. For union-represented positions, more information on other forms of compensation can be found in the applicable Collective Bargaining Agreements . Information on other compensation types for non-represented positions can be found in Chapter 357-28 of the Washington Administrative Code.These positions are not eligible for remote work.These positions are subject to the drug and alcohol testing requirements of the Federal Motor Carrier Safety Administration (FMSCA). For more information, please go to DOT Drug & Alcohol Testing.WSDOT does not use the E-Verify system, therefore we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit www.uscis.govSeasonal Work – Great for those who are looking for winter seasonal work, with the potential of coming back next year.Career Possibilities – Great way to get your foot in the door and see if a career in Highway Maintenance/State Service is something you would enjoy.Holiday Pay – Winter is also holiday season! This opportunity provides up to 5 paid holidays within this non-perm duration.Utilize Expertise – Share your knowledge and experience with others.Build Your Resume – Learn new transferable skills to add to your resume.Benefits – Some positions may be eligible for medical and retirement benefits. Go to State Benefits for more information.Applications for this recruitment will be accepted electronically. Your relevant experience may be evaluated to determine salary. Therefore, it is very important that the "Work Experience" portion of the application be completed in as much detail as possible.In order to be considered for this opportunity, please include the following with your online application:Contact details for a minimum of three (3) individuals who can attest to your work performance, technical skills, and job-related competencies. This information can be entered in the "References" section of the online application; does not require an additional attachment.An attached Resume outlining (in reverse chronological order) your experience to date.WSDOT is an equal opportunity employer. We value the importance of creating an environment in which all employees can feel respected, included, and empowered to bring unique ideas to the agency. Our diversity and inclusion efforts include embracing different cultures, backgrounds and viewpoints while fostering growth and advancement in the workplace. All persons, regardless of race, ethnicity, age, veteran status, sexual
Clerical Assistant 3
GovernmentJobs.com · Omaha, NE
The Position Are you looking for a great opportunity to utilize your experience and knowledge to perform complex clerical work at an agency that stresses the importance of ethics, integrity, and accountability? If so, this is the position for you! This Clerical Assistant 3 position at the Office of State Inspector General (OSIG) performs complex clerical work which supports our investigative programs. Success in this role relies on knowledge and application of Department of Human Services (DHS) and OSIG procedures and systems, call center experience, knowledge of various software packages, and the ability to exercise independent judgment throughout the course of its duties. Step into a role that values your attention to detail and dedication. This position answers customer calls on a multi-line wireless telephone system and completes variety of complex clerical duties. Work is performed with considerable independence using analytical, organization, and customer service skills and applying sound judgment. As a Clerical Assistant 3, you will perform the following duties: • Tip Call Processing: Enter tips received via welfare fraud tipline, make data and narrative entries in accordance with office procedure and confidentiality policy • Claim Call Response: Review data and provide information to callers about overpayments, intercepts, and related situations; discuss and explain claim computations and resolution processes • Investigation Support: Analyze tips and research claim data to determine if the case should be forwarded to investigative staff • Record Management: Label, organize, retrieve, and keep files current for multiple programs • Process Assistance: Review documents, prepare correspondence, enter and track data, monitor reports, and perform related work as assigned Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: • Full-time employment • Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with 60-minute lunch. • Telework: You may have the opportunity to work from home (telework) part-time up to eight days per month based on operational needs. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview. • Salary: In some cases, the starting salary may be non-negotiable. • You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. Required Experience, Training & Eligibility Qualifications Minimum Experience and Training Requirements: • One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or • One year of moderately complex clerical experience; or • An equivalent combination of experience and training. Additional Requirement: • You must have one year experience in a call center environment. • You must adhere to the values and ethics of the OSIG. • You must have solid written and verbal communication skills. • You must have the ability to multi-task. • You must be able to perform essential job functions. Preferred Qualifications (not required): • Experience analyzing electronic data and creating or manipulating Excel data spreadsheets • Experience working with Department of Human Services databases or systems such as Client Information System (CIS) or Automated Restitution Referral and Computation (ARRC) • Customer service experience • Experience handling or maintaining confidential information • Experience proofreading documents Legal Requirements: • A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information. • You must pass a background investigation. • This position will have access to Federal Tax Information (FTI) and is subject to the provisions of IRS Publication 1075 (Pub 1075) which requires you to pass an enhanced background check prior to beginning employment. Under Pub 1075, acceptance of a conditional offer of employment will require submission to and approval of satisfactory criminal history reports, including but not limited to: a fingerprint-based federal records check; a PA State Police clearance; a check of local law enforcement agencies where you have lived, worked, and/or attended school within the last five (5) years; and a citizenship/residency verification. • Please note: Due to Act 29, the agency the selected candidate will be serving has limited law enforcement powers and requires all employees with access to agency systems to undergo fingerprinting and an in-depth background check to include criminal, tax, and credit history. How to Apply: • Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). • If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. • Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. • Failure to comply with the above application requirements may eliminate you from consideration for this position. • All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information. Veterans: • Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
Tecovas is passionate about offering an incredible customer experience for first-time boot buyers and western enthusiasts alike! We're looking for a talented Full-Time Assistant Store Manager that will contribute to a profitable and customer-centric environment through the development of a team and management of our total store operations. They will support product flow and apply merchant and customer service skills to curate a compelling in-store experience. Responsibilities will include: CUSTOMER EXPERIENCE • Cultivates an environment of genuine customer connection • Demonstrates extraordinary service and acts as a brand ambassador reflective of the company values • Facilitates an energized pace, positive service environment and team development • Delivers high-quality product services with attention to detail - such as branding, debossing, boot stretching, brim shaping, and boot shines - to ensure a premium customer experience • Understands an OMNI Channel business - implements processes and utilizes tools to better service the customer LEADERSHIP & TEAM MANAGEMENT • Supports the Store Manager in recruiting, hiring, and retaining top talent • Supports the Store Manager in creating and maintaining a succession strategy • Foster a culture of strong communication and teamwork in order to ensure a seamless balance between operational, visual and customer priorities. • Provides real-time feedback, coaching and training to team members, escalating issues as needed to Store Manager TRAINING & DEVELOPMENT • Deliver world-class, in-person training (in conjunction with e-learning) to all new team members • Ensure timely completion of new hire training paths • Meet regularly with the Tecovas HQ Retail Training team or field leaders to check in on team progress • Suggest improvements or new programs related to retail training • Ensure the compliance of all training activities with established policies and best practices • Work closely with store leadership to prepare, plan, schedule, and execute new hire training • Work closely with store leadership and HQ partners to facilitate and organize ongoing training in store locations, including training for new products and services • Attend regular training meetings to ensure understanding of necessary information VISUAL MERCHANDISING • Productive planning, presetting, and on-time execution of visual directives • Submit store photos as requested and complete feedback given by HQ • Participate in visual training calls with HQ partners to support new product launches • Partner with store leadership team to ensure VM standards are upheld, and replenishment tasks are completed • Support store presentation through sell through and markdown cycles • Maintain in-store marketing elements and accurate presentation of store collateral • Work with store manager to ensure schedule is reflective of visual set times for product launches • Partner with store leaders for new hire visual training • Oversight of sales floor and windows to ensure proper lighting placement, store cleanliness, maintenance of window displays, and props BUSINESS OPERATIONS • Upholds and ensures compliance with shipments, transfers and restock standards • Adheres to and develops awareness around internal and external Loss Prevention procedures • Set clear objectives and expectations to drive a consistent store experience and ensure excellent operational and visual standards • Encourage and demonstrate adaptability; positively effecting change and enabling the team to successfully execute a shared vision Qualifications: • 3+ years Retail Management experience • Exceptional leadership, selling, and customer service skills • Strong merchant skills and a history of delivering financial results • Proven record of hiring and developing great talent • Experienced in coaching, counseling & conflict resolution • Independent, proactive, results-driven work ethic • Utmost character, honesty, and transparency Requirements: • High School Diploma required (College Degree preferred) • Must be at least 18 years of age or older • Continually able to stand/walk for extended periods of time, and be able to reach overhead, bend, squat, and kneel as you organize and stock inventory. • Ability to deliver excellent customer service while implementing loss prevention practices • Able to lift up to 30lbs regularly and perform store maintenance tasks • Must be able to reliably commute to and from the work location • Must be available to work 40 hours per week including weekends (Friday, Saturday and Sunday), evenings and holidays as needed Full Time Benefits: • Competitive salary • We offer insurance plans that pay 79-90% of your health premium coverage and 100% of your dental & vision insurance coverage for your family/dependents • Free Boots! • Generous employee discounts! The hourly rate for this position is $24/hr. The actual compensation will be based on factors such as the candidate's skills, qualifications, and experience. About Us: Based in Austin, TX, Tecovas brings the spirit of the West to the modern consumer. Handcrafting the best Western footwear, workwear, apparel, and accessories, Tecovas has grown rapidly since its founding as the first digitally native Western brand in 2015, serving customers through www.Tecovas.com, Tecovas Stores from coast to coast, and select wholesale partners. We're certainly growing- and hiring passionate, humble, positive, and talented people determined to help us continue to grow! Important note: We strive to hire values-aligned people because we believe it takes each and all of us to be successful, and lead with grit, speed and a clear vision of where we're headed. In a remote setting, interviewing at Tecovas may include phone interviews, virtual "on-site" interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you're on the fence, just give it a try! We are an Equal Opportunity Employer and we encourage all qualified individuals to apply! Information collected during the application process is subject to our privacy policy. Please note: Offers of employment may be conditional pending the completion of standard onboarding procedures.