Executive Assistant
Arizona Department of Administration · Omaha, NE
Job description(tap to read)
Executive Assistant Job No: 542883 Work Type: Full-time Location: REMOTE OPTIONS, PHOENIX Categories: Administrative Support/Customer Service, Communication/Community Relations, Research AACOIHC Arizona Health Care Cost Containment System The Arizona Advisory Council on Indian Health Care (AACOIHC) is driven by its mission to advocate for increasing access to high quality health care programs for all American Indians and Alaska Natives (AI/AN) in Arizona. The AACOIHC was established by A.R.S. 36-2902.01 to give tribal governments, tribal organizations and urban Indian health care organizations representation in shaping Medicaid and health care policies and laws that impact indigenous peoples in Arizona. The AACOIHC, utilizes its knowledge of Indian health systems, tribal sovereignty, common chronic health conditions and disparities, and health policy to serve as a resource for Tribal governments and the State of Arizona, and supports prevention, training, education, and policy development as the keys to meeting the unique health care needs of indigenous peoples. The AACOIHC strives to be the premier resource for Tribes and Urban Indians in Arizona on health care. Come join our dynamic and dedicated team! Executive Assistant Arizona Advisory Council on Indian Health Care Job Location: Address: 150 North 18th Avenue Phoenix, Arizona 85007 All AHCCCS Employees must reside within the state of Arizona. Posting Details: Salary: $55,000 - $63,000 Grade: 22 FLSA Status: Exempt This position will remain open until filled. Job Summary: Under the direction of the Director, this position provides high-level professional administrative support to the Director and Business Operations Administrator. The position will be responsible for performing a full range of administrative duties to the Arizona Advisory Council on Indian Health Care (AACIHC) as a whole, by scheduling, coordinating, and documenting tribal, state and federal agency meetings, and by preparing, maintaining, and/or organizing budget reports, travel claims, and coordination of process office invoices. This position will frequently communicate with Advisory Council members, state legislative staff, federal, state and tribal leadership and stakeholders. Supervision will be provided to the Community Outreach Coordinator. Major duties and responsibilities include but are not limited to: • Coordinate meetings for the AACIHC staff and Advisory Council. Posting notifications and agendas to state meeting website, prepare and send presentations and materials for meetings via on-line platforms, etc. Document and process high level and detailed meeting minutes. Maintains AACIHC membership status and files. Updates tribal stakeholder directories. Participate in AACIHC Leadership Team meetings assisting with the development & implementation of agency strategic goals, policies & work plans. Coordinate agenda, materials & logistics for other agency leadership meetings, both internal and with external partners. • Coordinate travel arrangements and prepare, complete and submit travel claims for all agency employees, ensuring timely submission and employee reimbursement, for all agency employees. Serve as the business partner for the agency working with HR to coordinate updates of position descriptions, follow up with posting of new job postings, on boarding new staff. Works with procurement on necessary documents to ensure payment for consultants and other office expenses. Follows-up on purchase orders. Completes registrations for employees for conferences and flights (coordinating with p card AHCCCS holders). • Supervise and mentor direct report, the community outreach coordinator, ensuring efficiency in the workplace and that public communications (i.e. newsletters, social media postings, email notifications, etc.) and community events are being published and attended regularly, covering in their absence, and meeting weekly to address any concerns that come up. Also maintain and create performance reports. • Screen and direct incoming calls and visitors to the AACIHC. Research information needed in order for the Director or designated staff person to respond to calls, inquiries or concerns including research needed for projects they are working on. Manage the Director's calendar and meeting schedule. Process incoming mail, voicemails, and emails (receipt, sort, copy, distribute). Follow-up on pending matters. • Organize and maintain files for quick and easy retrieval of information via in-person and virtually. Facilitate and coordinate with AHCCCS facility department and/or Information Services Desk (ISD) to ensure connections to office machines (copiers and printers) and maintain office supplies. • Serves a vital role in the organization of agency conferences, such as the CHR Annual Summit and other conferences and trainings as required. Knowledge, Skills & Abilities (KSAs): Knowledge of: • Policies, procedures and programs of the State of Arizona, Indian health care delivery systems, and how this position will interact with other divisions, state agencies and external customers • Methods and proper preparation of reports • Full range of complex secretarial functions of a responsible and confidential nature • Tribal cultures and tribal government structures • State budget policies and procedures and fiscal management • State contract and procurement policies and purchasing procedures • Sate personnel rules, policies and procedures • Principles and practices of program and project planning, development, implementation and analysis • AHCCCS Rules and Regulations, operating policies, procedures and legislation • Principles and practices of personnel management and employee relations • Principles and practices of supervision • Methods of communicating with various officials and external and internal customers, through written, oral and/or electronic Skills in: • Time management of varied administrative functions • Excellent verbal, written and interpersonal communications • Responsive, full range administrative support to AACIHC staff for overall quality of work products and information management as assigned by the AACIHC Director • Computer Skills, including experience with Google Suites, Microsoft Products, and other virtual meeting platforms (Zoom) • Excellent verbal and written communication skills • Project management skills • Organizational skills • Excellent interpersonal relation skills including the facilitation of group interaction • Analytical and problem solving • Represent the division effectively and positively to others • Objective when making decisions or recommendations regarding the division • Maintain confidential information and ability to maintain confidentiality Ability to: • Interact with AACIHC members, tribal members, state agencies, staff members and outside health care representatives • Exercise high degree of discretion and independent judgment • Research and summarize data and compose reports • Must be able to prioritize work tasks • Maintaining a working relationship with AACIHC staff, Council members, tribal, state and federal program staff for high quality and timeliness of assigned special projects • Work independently with minimal oversight • Initiate projects/recommendations for continuous quality improvement • Work with differing opinions and bring about compromise • Listen effectively and steer others toward solutions • Be creative in approaches to employee morale and in communication and interactions with employees • Present ideas, recommendations or solutions to senior management effectively • See the big picture and support the division in its vision, goals and objectives • Lead or participate in division-wide and agency-wide task forces, committees, and work groups • Identify where improvement is needed and to be able to develop strategies for change Qualifications: Minimum: • Three (3) to five (5) years high-level professional administrative support that includes one (1) year of supervisory experience. Preferred: • Preference will be given to candidates with state government experience and/or healthcare experience. Preference for individuals with supervisory experience, or experience leading large workgroups. Preference for individuals with experience working with I/T/U's. Pre-Employment Requirements: • Successfully pass fingerprint background check, prior employment verifications and reference checks; employment is contingent upon completion of the above-mentioned process and the agency's ability to reasonably accommodate any restrictions. • Travel may be required for State business. Employees who drive on state business must complete any required driver training (see Arizona Administrative Code R2-10-207.12.) If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements. All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). Benefits: Among the many benefits of a career with the State of Arizona, there are: • 10 paid holidays per year • Paid Vacation and Sick time off (13 and 12 days per year respectively) - start earning it your 1st day (prorated for part-time employees) • Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child. Learn more about the Paid Parental Leave pilot program here. • Other Leaves - Bereavement, civic duty, and military. • A top-ranked retirement program with lifetime pension benefits • A robust and affordable insurance plan, including medical, dental, life, and disability insurance • Participation eligibility in the Public Service Loan Forgiveness Program (must meet qualifications) • RideShare and Public Transit Subsidy • A variety of learning and career development opportunities By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion. Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page Retirement: Lifetime Pension Benefit Program • Administered through the Arizona State Retirement System (ASRS) • Defined benefit plan that provides for life-long income upon retirement. • Required participation for Long-Term Disability (LTD) and ASRS Retirement plan. • Pre-taxed payroll contributions begin after a 27-week waiting period (prior contributions may waive the waiting period). Deferred Retirement Compensation Program • Voluntary participation. • Program administered through Nationwide. • Tax-deferred retirement investments through payroll deductions. Contact Us: Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by emailing careers@azahcccs.gov. Requests should be made as early as possible to allow time to arrange the accommodation. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Advertised: 11 Aug 2026 US Mountain Standard Time Applications close: Whatsapp Facebook LinkedIn Email App
Remote Benefits Specialist
The Young Group · Tulsa, OK
Benefits Representative 100% Virtual • 65,000-80,000 • 40 Hours per Week • Actively hiring Crafting Brighter Futures for Families At the forefront of specialized financial services, we help families safeguard their assets and promises a profound purpose: ensuring a brighter future for every client. Role Overview: As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of Globe Life, embodying our values and commitment. Primary Responsibilities: • Engage with clients to understand their financial goals and concerns. • Present tailored solutions to safeguard their assets effectively. • Maintain a pulse on the industry, ensuring you offer the best and most updated advice. • Foster relationships and ensure our clients always have someone they can turn to. Why Us? • Remote Work: Enjoy the flexibility of a full-time remote role. • Unlimited Earning Potential: Your dedication determines your earnings. • Company Culture: We're relaxed, high-energy, and treat every member like family. • Grow with Us: Dive into continuous learning and development opportunities. Application Process: 1. Submit Your Application: A hiring manager will review your application & resume and get back to you within 24 hours. 2. Schedule Company Overview: Select applicants will be contacted to schedule a position overview, detailing everything you need to know about the job details and your responsibilities. This 20-30 minute session is typically* done virtually for your convenience. 3. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. Following the overview you'll be prompted to complete a brief assessment to gauge your understanding and compatibility with the position.
Entry Level Benefits Rep - Customer Service - Remote
The Young Group · Tulsa, OK
Benefits Representative 100% Virtual • 65,000-80,000 • 40 Hours per Week • Actively hiring Crafting Brighter Futures for Families At the forefront of specialized financial services, we help families safeguard their assets and promises a profound purpose: ensuring a brighter future for every client. Role Overview: As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of Globe Life, embodying our values and commitment. Primary Responsibilities: • Engage with clients to understand their financial goals and concerns. • Present tailored solutions to safeguard their assets effectively. • Maintain a pulse on the industry, ensuring you offer the best and most updated advice. • Foster relationships and ensure our clients always have someone they can turn to. Why Us? • Remote Work: Enjoy the flexibility of a full-time remote role. • Unlimited Earning Potential: Your dedication determines your earnings. • Company Culture: We're relaxed, high-energy, and treat every member like family. • Grow with Us: Dive into continuous learning and development opportunities. Application Process: 1. Submit Your Application: A hiring manager will review your application & resume and get back to you within 24 hours. 2. Schedule Company Overview: Select applicants will be contacted to schedule a position overview, detailing everything you need to know about the job details and your responsibilities. This 20-30 minute session is typically* done virtually for your convenience. 3. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. Following the overview you'll be prompted to complete a brief assessment to gauge your understanding and compatibility with the position.
ROI Medical Records Specialist - Remote (After Hours - Day Shift)
Sharecare · Lewisburg, TN
Job Description: Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality, drive better outcomes, and lower costs. Through its data-driven AI insights, evidence-based resources, and comprehensive platform – including benefits navigation, care management, home care resources, health information management, and more – Sharecare helps people easily and efficiently manage their healthcare and improve their well-being. Across its three business channels, Sharecare enables health plan sponsors, health systems and physician practices, and leading pharmaceutical brands to drive personalized and value-based care at scale. To learn more, visit www.sharecare.com . After Hours Schedule: • Day Shift: Sunday-Thursday 8:00 AM - 4:30 PM EST **This role includes working holidays. Job Summary: This position is responsible for processing all release of information requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. Essential Functions: • Completes release of information requests including retrieving patient's medical chart and returning chart, scanning medical record accurately and correctly and transmitting daily, according to requests, established procedures, and established standards of quality and productivity. • Date stamps all requests and highlights pertinent data to facilitate processing. • Validates requests and authorizations for release of medical information according to established procedures. • Performs quality checks on all work to assure accuracy of the release, confidentiality, and proper invoicing. • Maintain equipment in excellent operating condition (inside and out). • Provides excellent customer service by being attentive and respectful; insures understanding of customer request and follows-through as promised; and being proactive in identifying client concerns, or problems. • May receive incoming requests including opening mail, telephone inquiries, and retrieving facsimile inquiries, depending on the needs to the client. • Maintains a neat, clean, and professional personal appearance and observes the dress code established. • Maintains a clean and orderly work area, insures that records and files are properly stored before leaving area. • Maintains working knowledge of the existing state laws and fee structure • Works within scope of position and direction; willingly accepts assignments and is available to take on additional facilities or help out during backlogs • Carries out responsibilities in accordance with client/site policies and procedures, including HIPAA, state/federal regulations related to operations, and labor regulations. • Maintains confidentiality, security and standards of ethics with all information. • Work with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner. Qualifications: • High School Diploma (GED) required • A minimum of 2 years prior experience in a medical records department or like setting preferred • Must have strong computer software experience -- general working knowledge of Microsoft Word and Excel required • Excellent organizational skills a must • Must be able to type 50 wpm • Must be able to use fax, copier, scanning machine • Must be willing to learn new equipment and processes quickly. • Must be self-motivated, a team player • Must have proven customer satisfaction skills • Must be able to multi-task Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law. Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.
Customer Service Representative (FULL-TIME)
MCI Careers · Wichita, KS
LOCATION Wichita, KS POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contributeto the success of a globally expanding, industry-leading organization. We are looking for enthusiastic Customer Service Representatives to provide exceptional support for inbound customer service, technical support, and account management programs. In this role, you will assist customers by answering questions, resolving issues, troubleshooting basic technical concerns, and ensuring every interaction results in a positive customer experience. This is an excellent opportunity for individuals who enjoy helping others, solving problems, and working in a fast-paced, team-oriented environment. We offer comprehensive training, ongoing coaching, and excellent career advancement opportunities. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. - POSITION RESPONSIBILITIES Key Responsibilities: • Answer inbound customer inquiries professionally and courteously. • Resolve customer concerns through effective problem-solving. • Troubleshoot basic technical and account-related issues. • Process customer requests and maintain accurate account records. • Utilize company systems to document customer interactions. • Follow client procedures, compliance requirements, and quality standards. • Escalate complex customer concerns when necessary. • Achieve customer satisfaction, quality, and productivity goals. • Participate in ongoing training and development. • Maintain regular attendance and schedule adherence. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Must be at least 18 years of age. • High school diploma or equivalent. • Excellent communication and interpersonal skills. • Basic computer and data entry skills. • Ability to type at least 20 words per minute. • Familiarity with Microsoft Office Suite. • Strong customer service and problem-solving abilities. • Ability to work independently and collaboratively. • Reliable with excellent attendance. Preferred • One year of customer service, retail, hospitality, administrative, or contact centre experience. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for enthusiastic Customer Service Representatives to provide exceptional support for inbound customer service, technical support, and account management programs. In this role, you will assist customers by answering questions, resolving issues, troubleshooting basic technical concerns, and ensuring every interaction results in a positive customer experience. This is an excellent opportunity for individuals who enjoy helping others, solving problems, and working in a fast-paced, team-oriented environment. We offer comprehensive training, ongoing coaching, and excellent career advancement opportunities. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. - POSITION RESPONSIBILITIES Key Responsibilities: • Answer inbound customer inquiries professionally and courteously. • Resolve customer concerns through effective problem-solving. • Troubleshoot basic technical and account-related issues. • Process customer requests and maintain accurate account records. • Utilize company systems to document customer interactions. • Follow client procedures, compliance requirements, and quality standards. • Escalate complex customer concerns when necessary. • Achieve customer satisfaction, quality, and productivity goals. • Participate in ongoing training and development. • Maintain regular attendance and schedule adherence. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Must be at least 18 years of age. • High school diploma or equivalent. • Excellent communication and interpersonal skills. • Basic computer and data entry skills. • Ability to type at least 20 words per minute. • Familiarity with Microsoft Office Suite. • Strong customer service and problem-solving abilities. • Ability to work independently and collaboratively. • Reliable with excellent attendance. Preferred • One year of customer service, retail, hospitality, administrative, or contact centre experience. CONDITIONS OF EMPLOYMENT All MCI Locations • Must be authorized to work in the country where the job is based. Subject to the program and location of the position • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. • Must be willing to submit to drug screening. Job offers are contingent on drug screening results. PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.