Service Admin
Bish's RV · Omaha, NE
Job description(tap to read)
Service Admin Position at Bish RV We are looking for a friendly and detail-focused individual to join our team at Bish RV as a Service Admin. This role involves delivering excellent customer support, following up with customers, data entry, coordinating deliveries, and handling administrative tasks. Key Objectives • Ensure smooth administrative operations across service and sales teams • Provide timely, professional communication to customers • Coordinate vehicle deliveries and maintain up-to-date records Responsibilities • Deliver outstanding customer service through phone and in-person updates • Translate and input technician notes into our Service database • Organize physical files and upload photos and documents to our system • Collect, review, and organize required documents for each transaction • Coordinate delivery logistics and ensure trailer readiness • Operate multi-line phones and manage incoming and outgoing calls professionally • Use systems like DealerTrack, eVision, and Excel Teams to manage documentation What You'll Bring • Excellent verbal and written communication skills • Confidence in using multiple phone lines • Ability to work independently and within a team • Strong computer and data entry skills • Adaptability in a fast-paced environment • Professional, neat appearance and positive attitude • Must be available to work Saturdays (we are always closed on Sundays) • Ability to pass a background and drug test • Demonstrate alignment with the Company's vision, mission, and core values in all interactions Expected Results • Accurate and timely data entry and technician documentation • Organized service records and customer documentation • Positive customer interactions and improved communication flow • Strong internal collaboration across departments Resources • Comprehensive training on service systems, dealership processes, and compliance • Access to internal platforms and tools (Service database, Microsoft Office) • Ongoing mentorship and support from team members and leadership • A professional, well-equipped workspace with necessary technology • A supportive environment and ongoing professional development Who We Are Bish's RV is one of the largest family-owned RV dealers in the country. We are dedicated to providing quality products and services that exceed the expectations of our customers and creating an atmosphere where our customers can enjoy a positive experience as friends of our family business. Our company is currently experiencing record growth with more expansion on the way. The opportunities to grow within our organization are outstanding and our dedication to each employee's success is unparalleled. We are looking for top performers who set high expectations for themselves and are willing to put in the time and effort to achieve them. We are a goal-driven company with a high-performance culture and believe in setting ourselves apart by being "Different with a Purpose." Our culture is built upon the foundation of our core values: We are Genuine, Fun, and Driven by Results. Perks • Comprehensive benefits package including medical, vision, dental, and other supplemental coverages • Employee discounts • 401K matching • Company-paid life insurance • Gym membership reimbursement • Opportunities for advancement • RV Borrowing Program • Access to a partner insurance agency for personalized quotes and coverage guidance on home, auto, RV, and specialty insurance products • Incredible Team Culture We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Bish's RV honors our military service members, veterans, and their family members by being a military-friendly workplace. Many of the positions within our organization are transferable from previous military occupations. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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FEMA TO 20 - Data Entry operator 1
Apex Systems · Omaha, NE
Position: Customer Service / Call Center Represetative Location: Meridian, Mississippi (100% Remote) Role Overview We are seeking a Data Entry Operator to support customer service functions related to disaster response. This role involves assisting callers, recording information, and ensuring compliance with all applicable regulations. The position requires using standard office technology to manage inquiries and maintain accurate records within a database. Key Responsibilities • Assists callers with questions and concerns related to recent disasters, responding to inquiries with active listening and using a script as a guide. • Utilizes standard technology such as computers, telephones, email, and web browsers to complete work tasks. • Records all results from contacts in the call center database. • Refers escalated calls to a supervisor as needed. • Plans daily activities within the guidelines of company policy and supervisor instructions to maximize personal output. • Aids in self-development by being available and receptive to all provided training. • Maintains an immediate work area in a neat and orderly condition. • Promotes and encourages a culture of compliance with all applicable rules and regulations. Required Qualifications Clearance: This position requires the ability to obtain and maintain a Public Trust security clearance. Technical Skills: Proficiency with computers, telephone systems, email, and web browsers is required. Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide. Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered. UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.