$22/hr
Remote Customer Service Rep
Manufacturing Company · Tulsa, OK
Job description
Customer Support Specialist Are you a highly motivated individual with experience in a call center setting, specifically within the health insurance or medical billing industry? We are looking for a Customer Support Specialist to join our team, focusing on outbound calls to help clientsnavigate medical claims and billing. This role requires a dedicated and professional individual who can provide exceptional service. You'll join a company that values its employees and offers a supportive work environment with clear paths for professional growth. This position offers competitive pay, an incentive recognition bonus, and a comprehensive benefits package that includes health insurance. What's In It For You? This is a fantastic opportunity to leverage your experience in the healthcare industry and join a company that truly values its team members. We provide comprehensive training to equip you with a deep understanding of our systems and processes. Your hard work and dedication will be recognized through competitive pay and an incentive bonus. This role is crucial to building strong client relationships and ensuring satisfaction with our billing and claims services. Key Responsibilities • Make an average of 50 outbound calls per day to clients and patients to follow up on medical claims, verify information, and resolve billing discrepancies. • Serve as a primary point of contact for customer inquiries, handling calls and emails with professionalism and a positive attitude. • Maintain a strong, working knowledge of health insurance plans, medical billing codes (ICD-10, CPT), and claims processes to provide expert assistance. • Act as a patient advocate, identifying and resolving billing issues with a focus on quick, effective solutions. • Collaborate with internal billing specialists and external insurance providers to resolve complex claim issues and ensure timely processing. • Assist other departments as needed, promoting a collaborative and supportive work environment. • Help improve our processes by providing valuable feedback on system needs and potential changes. Skills & Qualifications • Experience in a call center with a focus on health insurance, medical billing, or medical claims is a must. • Excellent verbal and written communication skills are required. • Proficient with data entry and computers, including Microsoft Office products. • Strong organizational skills and the ability to multitask effectively. • Experience in a customer service or sales role is preferred. Compensation & Training • Pay for this position is $22 per hour. • The first week of training will be in-person in Springfield, MA. • After the initial training, the position will be hybrid or fully remote, depending on business needs. • Our comprehensive benefits package includes health insurance and an incentive recognition bonus (eligibility applies). This is an excellent opportunity for a motivated and professional individual to secure a new position. APPLY TODAY! Equal Opportunity: The company's commitment to being an equal opportunity employer ensures that your application will be considered based on your skills and experience, without discrimination.
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" Licensed Psychiatric Nurse Practitioner Wage: Up to $199/hour Did you know that you can build a flexible private practice on your terms as a psychiatric nurse practitioner? Whether you want to see patients alongside a full-time job or grow a full-time practice, Headway makes it easy to accept insurance, boost your earnings, and focus on care - without the administrative burden. It's all on one free-to-use platform, no commitment required. About the role This position is for licensed psychiatric nurse practitioners looking to start or grow their private practice. Headway provides the tools, resources, and support to help you navigate insurance, streamline operations, and let you focus on what matters most - your patients. About you • You're a fully licensed psychiatric nurse practitioner with your DEA or CDS number, ANCC or AANP board certification, a valid NPI number and malpractice insurance. • You're looking to start or expand your private practice while maintaining control over your schedule, client load, and work environment. Why partner with Headway? As an independent provider with Headway, you'll gain access to: • Hassle-free insurance credentialing: Get credentialed for free in multiple states within as little as 30 days. • Increased earnings: Secure competitive rates with top insurance plans through our nationwide network. • Predictable bi-weekly payments: Receive reliable payouts directly from Headway. • Built-in EHR tools: Access real-time scheduling, secure client messaging, documentation templates, assessments, and more. • Compliance & audit support: Stay up-to-date with insurance requirements and industry regulations. • Free continuing education: Earn CEUs and expand your expertise through Headway Academy. How Headway supports your patients • Increased access: Headway makes it easier for your clients to get the care they need at a price they can afford through insurance. • Instant verification: Clients can easily check their insurance status and get the care they need without disruption. Important Notes • This is a 1099 independent contractor role. You'll have full autonomy over your practice, including setting your hours and managing your caseload. • At this time, Headway can't support mental health professionals that aren't fully licensed. If your application was rejected for incomplete licensure, you're welcome to reapply once you have a valid license. About Headway We make it easy for mental health providers to take insurance by credentialing you with the nation's largest networks, handling billing and admin paperwork, and helping you earn more stable income with higher rates. With Headway, you can finally focus on what matters most: providing life-changing care. We'll take care of the rest.