Remote Inbound Customer Service
Arise Virtual Solutions · Tulsa, OK
Job description
This program needs customer-focused individuals with financial services experience who can provide exemplary customer service - helping callers with everything from routine balance and transaction questions to more complex banking needs. Proven experience using customer service software, CRM systems
More jobs in Tulsa, OK
$85k–$110k/yr
$85 - $110K /Yr! Hiring CDL-A Truck Drivers - Quick Apply!
Hiring Drivers Now · Tulsa, OK
Now Hiring CDL-A Truck Drivers! Apply today and within 24 hours you'll receive multiple job offers. Earn $.60 - $.80+ CPM and up per year based on position. Simply select the driving job that offers you what is most important. Higher pay, increased benefits or more home-time: You choose. Avg. Company Driver Job Offers Salary: $85,000-$110,000+ Avg. Owner Operator Job Offers Salary: $200,000-$325,000+ Apply now to receive your job offers!
Service Porter
Edmond Hyundai · Tulsa, OK
Ted Moore Auto Group Ted Moore Auto Group is an Oklahoma-owned and locally operated automotive group with a primary focus within the automotive retailing industry. The company owns and operates several dealership franchises and collision centers within Oklahoma. The primary focus of Ted Moore Auto Group is to provide our customers the best experience, which is why we developed the Ted Moore Difference. Benefit Packages available Health, Dental, Vision, Life, Flex Spending Offered Paid vacations 401K plan with match Free Parking Job Description Moves and cleans vehicles, keeps the vehicles in sound working condition and helps general manager as requested. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Responsibilities • Maintains new- and used- vehicle inventory appearance and performance by cleaning interior and exterior vehicles, replenishing all vehicle fluids as needed, and replacing batteries when necessary • Places buyer guides and stock tags in vehicles • Keeps new- and used-vehicle lots neat and orderly, moving cars as directed by the general manager and in accordance with dealership display standard • Cleans driveway and sidewalks, removing snow and debris as necessary • Drives vehicles to and from service lane, service stalls, and parking lot as needed • Makes key tags for vehicles Performs other duties as assigned Oklahoma City-based, Ted Moore Auto Group, is a privately-held corporation with a primary focus within the automotive retailing industry. The company owns and operates several dealership franchises and collision centers within Oklahoma.
Casino Services Agent - Part Time - Tulsa
Osage Casino · Tulsa, OK
Overview Responsible for distributing money to gaming guests via check cashing, credit card advances, conversion of chips and coins, and gaming tickets into currency. Responsible for providing support and service to club members and other casino visitors to ensure maximum guest satisfaction. Responsible for promoting the success of the Club Osage, by assisting guests through the membership process, and explaining the benefits of membership and details of on-going promotions and events. Protects company assets while dealing with the public in an efficient and courteousmanner This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive. MINIMUM QUALIFICATIONS: • Must be 18 years of age or older. • High School Diploma/GED • Prior cash handling experience required • Gaming, Hospitality or Customer Service industry experience preferred • Previous direct customer service experience required • Required to pass a pre-employment drug screening and obtain and maintain a gaming license issued from the Osage Nation. • Required to maintain a valid Driver's License. • Required to provide documents to show the applicant is eligible to work in the United States. • Osage, Native American, and Veteran preference shall apply to all positions at Osage Casinos. • Applicants must be able to perform all essential functions of job duties with or without reasonable accommodation. Responsibilities COMMUNICATION: • Makes efforts to keep informed of company information and communications by reviewing property bulletin boards, digital signage, and company newsletter. • Effectively communicates concerns and information to supervisor and listens to communication from supervisor. • Effectively relates ideas for improvements to supervisor and management in accordance with chain of command. • Makes credit inquiries, performs credit checks and other related functions necessary to process new check cashing applications. • Performs all other related and compatible duties as assigned GUEST SERVICE: • Provides excellent internal and external guest services, treating internal and external guests with courtesy and consideration at all times. • Cooperates and communicates with all fellow employees, always exhibiting mutual respect and consistently projecting a positive, helpful image/attitude. • Maintains a working knowledge of facilities as well as special events on property in order to advise guests of the same whenever possible. • Provides directions, assistance, and/or information as may be required to ensure guest satisfaction. • Resolves guest disputes in accordance with company expectations or contacts the senior supervisor who may be able to solve the issue. REGULATORY COMPLIANCE: • Maintains excellent working relationships with other Company staff and all applicable regulatory commissions and other agencies as may be applicable to ensure compliance. • Performs all duties in accordance with company core values, objectives of the Osage Nation, internal policies and procedures, as well, as applicable laws and gaming regulations, including but not limited to, the state-tribal compact, IGRA, MICS, ONGR, the Bank Secrecy Act, Office of Foreign Asset Control, USA Patriot Act and Privacy Act. • Accurately balances assigned bank. • Held accountable, to a higher degree, for the accuracy and thoroughness of departmental records and reports. • Adheres to all processes and procedures presented in the Casino Services Attendant Guidelines and standard operating procedures manual. • Participates in the maintenance of supporting cash receipts documentation and accumulation of information for daily and monthly journal entries. • Maintains a clean player tracking database. • Routinely inspects stock of printed material, and notifies management when supplies are low. • Complete all gaming forms and reports. Qualifications KNOWLEDGE, SKILLS, AND ABILITIES: • Requires knowledge, skills, and experience in accurately handling various forms of cash transactions. • Ten-key skills required. • Ability to balance a high volume of currency on a consistent basis. • Ability to read, write, speak and understand the English language. • Ability to read and interpret simple documents, such as written work instructions, interpret system or procedure manuals, labels and safety warnings. • Ability to read Company newsletters, work instructions, and departmental schedules. • Ability to perform basic mathematical computations (add, subtract, multiply, divide in all units of measure, including whole numbers, common fractions, and decimals.) • Ability to protect the Company's value by keeping information confidential. • Ability to perform assigned tasks under frequent supervision. • Ability to follow written and verbal instructions. • Ability to establish and maintain positive relationships with managerial staff, co-workers, guests, and the general public. Work well alone or within a team. • Oral and written communication skills required along with the ability to prepare written documents and complete reports. • Basic MS Office skills required with intermediate ability to use Excel preferred. Basic skills and abilities to work with personal computers and/or cash registers. • Ability to sign up guests and issue Club Osage cards to eligible guests using a computerized player tracking system. • Ability to track, verify and issue rewards for guests when appropriate level of play has been established. • Ability to see problems and avoid situations that could be deemed illegal or represent a safety hazard to fellow employees or guests. • Ability to respond to inquiries or complaints from employees, guests, regulatory agencies, and others. • Ability to travel locally or between properties as needed. • Ability to maintain physical condition and stamina appropriate to performance of assigned duties. • Ability to update job knowledge by participating in educational opportunities; attending expos or conventions; and developing or maintaining professional networks. • May be required to prepare detailed daily, weekly, and monthly operating reports as required by the reporting senior. • Reconcile all transactions in the computer at the end of each shift. • Verify amounts of loose coins and strapped currency. PHYSICAL DEMANDS: • The employee is required to stand, walk, repetitive wrist, hand and finger motions, handle, or feel objects, tools or control for extended periods of time. • Ability to sit, stoop, kneel, crouch, and crawl while performing duties. • Ability to use arms to reach and lift above shoulders. • Must have normal auditory and good verbal communication. • Ability to lift upwards of 20 pounds. • Ability to drag, push, or pull up to 30 pounds. • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. WORK ENVIRONMENT: • Regularly uses personal computer systems and/or other devices to effectively perform job functions. • Exposure to second-hand smoke. • Evening and weekend shifts may be required. Extended hours and irregular shifts may be required. Must be flexible and available with varying schedules. • Noise level in the work environment is moderate to high.
Remote Customer Service Representative This position is remote in NY. You will have the flexibility to work remotely as you take on some tough challenges. At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together. The world is a more interesting place when you can see it through someone else's eyes. Bring your empathy and compassion to a role that will bring out your best every day. UnitedHealthcare, part of the UnitedHealth Group family of businesses, can provide you with some of the best training and tools in the world to help build relationships and serve our existing and new customers. You'll take as many as 50 - 70 calls per day from customers who have questions about their health benefits. As their advocate, you'll use your personality and our tools to help them through the health care benefits available to them, including helping them enroll in a new plan. This is no small opportunity. Join us and discover how you can take your career to a new level. This is a full time position requiring 40 hours per week, Monday through Friday. Employees are expected to work the scheduled hours of 7:50 am - 4:35 pm EST during regular business operations. Based on business needs, occasional overtime may be required. We offer 16 weeks of paid training. The hours during training will be 8:00 am - 4:30 pm EST from Monday - Friday. No PTO during training. 100% attendance is required. Training will be on-camera and conducted virtually from your home. Primary Responsibilities: • Respond to and resolve on the first call, customer service inquires and issues by identifying the topic and type of assistance the caller needs such as benefits, eligibility and claims, financial spending accounts and correspondence • Educate customers about the fundamentals and benefits of consumer-driven health care, guiding them on topics such as selecting the best benefit plan options, maximizing the value of their health plan benefits and choosing a quality care provider • Contact care providers (doctor's offices) on behalf of the customer to assist with appointment scheduling or connections with internal specialists for assistance • Assist customers in navigating myuhc.com and other UnitedHealth Group websites while encouraging and guiding them towards becoming self-sufficient in using these tools This role is equally challenging and rewarding. You'll be spending long periods of time on the phone and called on to research complex issues pertaining to the caller's health, status and potential plan options. To do this, you'll need to navigate across multiple databases which require fluency in computer navigation and toggling while confidently and compassionately engaging with the caller. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • High School Diploma / GED OR equivalent years of experience • Must be 18 years of age OR older • 2+ years of customer service OR relevant experience with analyzing and solving issues / concerns • This position involves member calls, with an expected volume of 50 - 70 calls daily. It requires full attention to work duties. Employees in this role must ensure they have uninterrupted work time during their shifts, except for scheduled breaks and lunch periods. • Experience with Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications • Ability to work a full-time position requiring 40 hours per week and the scheduled hours of 7:50 am - 4:35 pm EST from Monday through Friday during regular business operations, occasional overtime may be required based on business needs Preferred Qualifications: • Sales OR Account management experience • Health Care / Insurance environment (familiarity with medical terminology, health plan documents, OR benefit plan design) • Social work, behavioral health, disease prevention, health promotion, and behavior change (working with vulnerable populations) Telecommuting Requirements: • Reside within the state of New York • Ability to keep all company sensitive documents secure (if applicable) • Required to have a dedicated work area established that is separated from other living areas and provides information privacy • Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service (UHG requires a wired internet connection: cable, DSL or fiber internet service with Minimum speed standard of 25 Mb download/10-15 Mb upload. Wireless services such as satellite, hot spot, line of sight antenna cannot be used for telecommuting.) *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16 - $29 per hour based on full-time employment. We comply with all minimum wage laws as applicable. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.