Ace Hardware - Receiver/Stocker $16-$20/hr

42A Human Resources Specialist

Army National Guard · Centralia, WA

When a Soldier has a question about benefits, policy, or needs help with a sensitive issue, the Army National Guard’s Human Resources Specialist is the primary go-to person.As an HR Specialist, you will help Soldiers develop their Guard careers and provide personnel support and assistance to all d

Customer Service - Work at Home

IBEX · Centralia, WA

Overview Start your career journey with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we've got your back with paid training that sets you up for success. Our vibrant team thrives on support, good vibes, and leaderswho actually listen. You'll make real connections, build new skills, and grow your career in a place that celebrates you. About the role: Customer Service Representatives will be working directly with the customer to answer general inquiries, address concerns, and assist with requests about products and services across multiple lines of business. The CSR must project a professional company image and provide superior customer service while working with customers through any of the customer contact channels. Responsibilities Your day to day will involve: • Resolving coordination of benefits inquires by analyzing patient activity (including enrollment, third party liability, claims attachments). • Having a comprehensive understanding of insurance coverage and being able to interpret and communicate accurate information. • Thoroughly and completely documenting all customer interactions. • Educating customers and dental professionals on eligibility, benefits, claims payment, and authorizations. • Educating on the usage and benefits of self-service tools. • Assisting members on gaining access to care by locating a network dentist or assignment to a primary care dentist. • Directing inquires to necessary departments or individuals when the resolution of the inquiry is beyond the span of control for this role. • Responding to customer inquiries in a courteous and professional manner. • Researching and consistently providing accurate information to resolve all member and provider inquiries through verbal and written communications through all channels including phone, email, web portal, and chat interactions. • Responding to and resolving internal and external complex customer inquiries. • Resolving claim payment inquiries by researching and analyzing patient activity and determining appropriate action to be taken. • Taking ownership of the resolution and setting expectation for follow up. • Ensuring resubmissions, stop payments, and voids are appropriately handled. • Meeting or exceeding individual, department, and client specific goals. • Understanding and adhering to all client administrative and contractual policies and procedures. • Suggesting ways to improve the service delivery processes contributing to the success of the organization. • Other duties as assigned. Qualifications Must Haves for Work at Home: • Private, distraction free workspace (not a shared/common area of the home) • Hard wired ethernet internet connection with minimum speeds of 50 Mbps Download / 10 Mbps Upload. (5G, hotspots, and satellite internet not supported) • Active wireless phone service • Must remain on camera during working hours Eligible States This role is currently limited to candidates residing in Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Kentucky, Louisiana, Michigan, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Vermont, Virginia, West Virginia, Wisconsin, and Wyoming. Preferred: • Experience in healthcare or related industry experience • Medical/Dental terminology knowledge experience • Medicare/Medicaid knowledge • Claims/Billing and coding experience Benefits: • Medical, Dental, and Vision insurance • 401(k) Retirement Savings Plan • Paid Time Off • Paid T-Mobile cell service • Employee referral program • Employee PerkSpot (discounts on retail, hotel, food, restaurants, car rental and much more!!)

Customer Service Representative

Sparks Group · Centralia, WA

Job Summary/Company: We are seeking a friendly, motivated, and customer-focused individual to join our clients team as a Customer Service Representative in a fast-paced call center environment. As a key member of the support team, you will assist customers with inquiries, resolve issues, and provide information on a variety of products and services. This is an excellent opportunity for someone who enjoys helping others and thrives in a dynamic, high-energy setting. Responsibilities: • Provide Personalized Assistance: Engage with customers via voice, email, and chat channels to offer tailored support for purchasing prescription medications, food, supplements, and vitamins. Exceed customer expectations by delivering a compassionate and personalized experience. • Drive Sales and Loyalty: Recommend products based on individual customer needs, clearly communicating their benefits, and asking insightful questions to understand their requirements. Highlight services to build long-term customer loyalty. • Relationship Building: Develop lasting relationships with new and existing customers by maintaining consistent, personalized communication. Keep customers informed about recent purchases, upcoming sales events, and new products and services. • Become a Product Expert: Stay informed about the products that are being sold. Use this knowledge to educate customers, inspire purchases, and help them choose the best options. • Enhance Skills & Professional Growth: Embrace a growth mindset by actively seeking feedback and continuously improving sales techniques and customer service skills. Foster your professional development to stay at the forefront of the industry. • Problem-Solving & Issue Resolution: Apply your problem-solving abilities to thoroughly research and resolve any concerns or issues customers may have regarding products, orders, or services. • Provide Exceptional Customer Support: Demonstrate professionalism, empathy, and patience in every interaction. Show a genuine commitment to providing the best care and support for customers, ensuring a positive experience. Qualifications/Background Profile: • Passion for pets and their health and wellness • Excellent communication skills, with the ability to engage with customers through voice, email, and chat channels • Strong problem-solving abilities with a customer-first mindset • Ability to build long-lasting relationships with customers • Knowledge or willingness to learn about pet health, wellness products, and services • Previous experience in customer service or retail (preferred, but not required) ----------------------------------------------------------------- This job is Hybrid Remote. We offer several comprehensive benefits package including health and life insurance, paid and unpaid time off, and retirement and savings plans to qualifying employees. Download the Sparks Group mobile app from Apple App Store or Google Play . ----------------------------------------------------------------- Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status. This Position Requires U.S. Citizenship This Position May Either Require COVID-19 Vaccination or Regular Testing

After Hours - Hospice Nurse Case Manager PRN | Philadelphia, PA Overview: Interested in learning about hospice, seeking more money as a second job and/or love working in the night? Read on! We are seeking a compassionate Hospice Nurse Case Manager to join a dedicated interdisciplinary team providing high-quality end-of-life care to patient's in their residence. The ideal candidate is a skilled clinician who thrives on building strong relationships with patients and families, coordinating care plans, and ensuring that each individual's final journey is met with dignity, comfort, and compassion. You'll be joining a passionate teams of physicians, NPs, chaplains, social workers, and aides. This role will work after hours (4:30pm onwards) with full flexibility in amount of hours and days of the week. They will work remotely, and visit patients at their residence if there is an emergency/clinical need. Hourly rate + variable compensation anytime you leave your home! Responsibilities: • Manage a caseload of hospice patients, conducting comprehensive assessments and developing individualized care plans. • Provide direct skilled nursing care and education to patients and caregivers in the home setting. • Coordinate care with physicians, social workers, chaplains, and other members of the hospice team to ensure holistic, patient-centered care. • Monitor patient status and adjust care plans as needed to maintain optimal comfort and symptom management. • Document assessments, interventions, and communications in accordance with state, federal, and agency guidelines. • Serve as a clinical resource and advocate for patients and families, ensuring their physical, emotional, and spiritual needs are met. • Participate in interdisciplinary team meetings and case conferences. Qualifications: • Current Registered Nurse (RN) license in the state of Pennsylvania • Strong clinical assessment, communication, and organizational skills. • Empathetic, patient-centered approach with the ability to support families during emotionally challenging times. • Valid driver's license, reliable transportation • NEW nurses are welcomed to apply, especially those wanting to learn about hospice! Benefits: • Competitive salary and mileage reimbursement • Comprehensive health, dental, and vision insurance • Paid time off and retirement plan options • Ongoing training and professional development opportunities • Supportive and collaborative work environment