Work From Home (CSR)
Spade Recruiting · Wichita, KS
Job description
About The Position We are looking for motivated individuals to join a remote team that helps working families understand their available benefit options. For more than 60 years, our organization has worked with unions, associations, and member-based groups across North America. Through these partnerships, we provide members with clear information about supplemental benefit programs designed to support long-term financial security. This is not a cold-calling position. All conversations are with individuals who have already requested information or expressed interest in reviewing their benefits. Primary Responsibilities • Contact members who have requested benefit information • Schedule virtual or phone appointments • Review available benefit options in a clear and professional way • Help members understand programs that may fit their needs • Guide families through the online application process • Follow up with members to provide continued support • Maintain accurate records and appointment details • Use company-provided systems, scripts, and training resources • Participate in ongoing coaching and development • Work toward personal goals with opportunities for leadership advancement Candidate Profile We are seeking individuals who are dependable, professional, and willing to learn. Ideal candidates should have: • Strong communication skills • A positive and professional attitude • Basic computer and video-call skills • Good organization and time-management habits • The ability to work independently from home • A willingness to follow a proven training system • Motivation to grow personally and professionally • The ability to complete a background check Previous experience in customer service, sales, hospitality, call centers, or similar roles can be helpful, but it is not required. Training is provided. Compensation & Opportunities Team members may receive access to: • Weekly pay • Additional weekly performance bonuses • Full training and mentorship • Remote work-from-home flexibility • Flexible full-time scheduling • Advancement opportunities into leadership roles • Residual income potential • Health, dental, and vision benefit options • Recognition programs for top performers • Annual company trips to popular destinations • A supportive team environment focused on growth and development Why This Opportunity Stands Out This role is designed for someone who wants more than a traditional job. It offers the chance to build valuable communication, leadership, and client-service skills while helping families make informed decisions about their benefits. This opportunity provides: • Uncapped earning potential • A clear path toward leadership • A stable industry with long-term demand • The ability to work fully remotely • A team-focused environment • The opportunity to make a positive impact on working families
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