Front Desk Agent

Resort Front Desk Agent- MTR

Lemon Juice · Kissimmee, FL

Looking for a dedicated, team-oriented candidate to join our Front Desk team at our Magic Tree Resort in Kissimmee, FL! Work Type: Full-time. Hourly. Year-round. Work Schedule: 32-40 hours a week. 8-hour shifts. Must be available to work weekends and holidays. Robust benefits available for this position. Position Summary: Processes all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secures payment; activate/reissue room keys. Ensures rates match established codes, and document exceptions. Communicates to appropriate staff when guests are waiting for an available room. Advises guest of messages. Clears departures in computer system. Coordinates with Housekeeping to track room status and guest concerns. Files guest paperwork or documentation. Operates telephone switchboard station. Runs and checks daily reports, contingency lists, and credit card authorization reports. Supplies guests with directions and information. Answers, records, and processes all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests' satisfaction. Counts and secures bank at beginning and end of shift. Processes all payment types, vouchers, paid-outs, charges, and provide change. Reports accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follows all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other associates. Comply with quality assurance expectations and standards. Perform other reasonable job duties as requested by Supervisors. Key Duties/Accountabilities • Answers telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking, and relaying messages, and allowing the caller to end the call. • Speaks to guests and co-workers using clear, appropriate, and professional language. • Discusses work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property. • Talks with and listens to other associates to effectively exchange information. • Exchanges information with other associates using electronic devices (e.g., pagers and two-way radios, email). • Activates room keys using electronic key machine and reissue new room keys to guests as necessary (e.g., lost key) by verifying guest identity and using electronic key machine. • Ensures rates match market codes and that any exceptions are documented and include an explanation. • Secures valid form of payment (e.g., credit card, cash) prior to issuing room key. • Processes all guest check-ins by confirming reservations in computer system verifying guest identity, requesting form of payment, assigning room, and issuing room key in accordance with property policies and procedures. • Processes all check-outs including express check-outs, resolving any late and disputed charges, settling account, retrieving room key, and requesting comments on guest's stay. • Accommodates requests for room changes when possible. • Communicates to appropriate staff that there are guests that are waiting for an available room. • Verifies and adjusts billing for guests. Sets up accurate accounts for each guest upon check-in according to their requirements (i.e., shares, separate room/tax/incidentals, comp). • Assigns room according to guest request and preferences whenever possible. • Informs guest of any messages (e.g., voicemail, mail, faxes) received for them and send to room if required. • Keeps track of changes in room status (e.g., early check-out, late check-out, room transfer, unexpected stay over) for Housekeeping. • Clears departures in computer system to document that rooms are no longer occupied. • Coordinates with Housekeeping to track readiness of rooms for check-in and to report guest concerns. • Reviews requests for late check-outs and approve according to occupancy. • Files guest paperwork or documentation. Preferred Qualifications **Kindly be advised that all educational credentials listed on your resume will be subject to verification and validation.** • High school diploma or G.E.D.; or one year of related experience and/or training; or equivalent combination of education and experience • Vocational School Degree or Business Certification. Company Culture • Celebrate Success • Strive for Excellence • Seek to Understand • Adapt Quickly • Tell the Truth • Change Champions • Human Centric

Warehouse Driver

Offen Petroleum · Kissimmee, FL

Warehouse Driver The Warehouse Driver receives, stores, and distributes materials and products within the warehouse and delivers products, ensuring accuracy and timeliness of all job functions. Essential Duties and Responsibilities • Deliver product orders to customers • Assist in loading and unloading trucks, checking products in and out, and matching purchase orders to sales orders • Read customer orders to determine items that need to be moved, gathered, loaded or unloaded • Move materials and products from storage areas to and from loading areas • Sort and place materials or products on racks, shelves, or in bins according to established processes • Identify damage, loss, or surplus of products and materials stored in the warehouse • Ensure warehouse is accessible and safe • Open containers and mark materials with identifying information according to established processes • Assist in checking in product and taking physical inventory • May be assigned facilities maintenance duties such as sweeping, mopping, or shoveling • Other duties as assigned Requirements • High school degree or equivalent • Valid Colorado Class B CDL • One year of prior warehouse clerk experience preferred • Organizational skills and attention to detail • Ability to use standard warehouse equipment such as hand trucks and box cutters • At least 3 years of satisfactory driving history required; previous delivery experience not required, but helpful • Knowledge of DOT and OSHA compliance regulations • Must be able to read, write, speak, and understand English • Must be able to operate trucks with manual and automatic transmissions Working Environment and Physical Demands • Ability to lift, push & pull up to 75 lbs. repeatedly throughout the course of the shift • Ability to walk, squat, stoop, kneel and bend repeatedly at each delivery location • Ability to enter and exit truck cab multiple times throughout the day • Ability to climb on top of and inspect top of trailer • Ability to regularly pass a DOT physical and maintain FMCSA drug and alcohol standards Eligible for Company Benefits Including: • Health, dental, and vision coverage, effective the 1st of the month following the date of hire • Company paid life insurance and long-term disability • Employee paid voluntary benefits such as voluntary life, short-term disability, critical illness, accident, and Legal • Participation in the company 401(k) plan with eligibility for the company match after 6 months of service • Paid time off (PTO) • Company paid holidays Legal Statements Offen Petroleum is an at-will, equal opportunity employer.

Dishwasher

First Watch Restaurants · Kissimmee, FL

OverviewOur YOU FIRST PhilosophyIn addition to no night shifts, ever and our fully chef-curated menu, our #1 priority has always been our people. We care about our customers, and we care about you! That's where our YOU FIRST culture begins - each day, we put our employees first and strive to make them happy. They are empowered with an independence to make decisions that will help provide an exceptional breakfast, brunch, or lunch experience for their customers. In fact, we like to say, we love our employees more than bacon. And that says a lot.A Few of The Perks (and not just the coffee!)All employees are eligible for the following:* Health Insurance** Dental & Vision Coverage* Unlimited access to medical and behavioral telemedicine through Cirrus MD* Flexible Spending Account - set aside money for health care expenses** Dependent Care Flexible Spending Account - set aside money for dependent care for children up to age 13** 401(K) Retirement Savings Program** 50% meal discount for you, along with spouse / dependent children at all company restaurants* Child Discount Program at The Learning Experience* Employee Assistance Program and personal / professional coaching* Bright Horizon - back up child and elder care* Supplemental Insurance (accident, critical illness, indemnity)* Paid Time Off (PTO) - must meet the minimum hourly requirements* Tuituion Reimbursement & High School Diploma Program* Spot Pet Insurance* Complimentaty premium access to the Calm App, plus 5 gift subscriptions* Perks at Work (over 30,000 discount on purchases for travel, fitness, auto event tickets & more)* FT Employees are eligible the first of the month after 60 days of employment and must enroll within 30 days of employment.About The PositionAt First Watch, we have an appreciation for Dishwashers that goes beyond sparkling utensils and organized plates. In fact, we would be a mess without them… both literally & figuratively. #weneedyouDoes this sound like you? Our Dishwashers (just to name a few):* Communicate well with others and believe in the importance of teamwork* Are responsible for keeping the dish area organized, clean, sanitized & running smoothly* Maintain the proper water temperature for cleaning & sanitizing* Must be at least 18 years of ageWho We AreFirst Watch is the leading Daytime Dining concept serving made-to-order breakfast, brunch and lunch using the freshest ingredients available. Guided by its "Follow the Sun" culinary philosophy, First Watch's chef-driven menu rotates multiple times per year to feature the highest-quality flavors at their peak, offering elevated executions of classic favorites, fresh juices like the Kale Tonic, and fan favorites such as the Lemon Ricotta Pancakes, Quinoa Power Bowl and signature Million Dollar Bacon. For every kid's meal served, First Watch proudly donates a portion to organizations and causes making a positive impact to our communities - raising approximately $2.0 million to date. A recipient of many "Best Breakfast" and "Best Brunch" awards, First Watch was voted #1 Best Breakfast by Newsweek's Readers' Choice Awards 2025, and also named 2025 and 2024's #1 Most Loved Workplace in America by the Best Practice Institute - an accolade most recently featured in The Wall Street Journal - after appearing on the list in 2022 and 2023, as well. With a commitment to quality, hospitality and community, First Watch is redefining Daytime Dining across more than 630 First Watch restaurants in 32 states. For more information, visit www.firstwatch.com.First Watch is an equal opportunity employer. In compliance with the Americans with Disabilities Act, First Watch will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Front Desk Agent

Davidson Hospitality Group · Kissimmee, FL

Embassy Suites Orlando Sunset Walk Job Opportunity Embassy Suites Orlando Sunset Walk, located in the vibrant city of Kissimmee, Florida, is seeking passionate individuals to join our team! As a job applicant, you'll have the opportunity to work in a modern and stylish hotel that offersexceptional service and an unforgettable guest experience. With positions available in front desk, housekeeping, food and beverage, event planning, and more, there are abundant opportunities for career growth and advancement. Our hotel features spacious suites, contemporary amenities, and a lively atmosphere, creating an exciting work environment. As a member of the Embassy Suites Orlando Sunset Walk team, you'll have the chance to provide outstanding service to our guests, work in a dynamic tourist destination, and be a part of the renowned Hilton brand. Join us in delivering memorable hospitality experiences and become a valued member of our team at Embassy Suites Orlando Sunset Walk in Kissimmee, FL! Front Desk Agent Are you a friendly and outgoing individual with a passion for creating memorable guest experiences? Join our team as a Front Desk Agent and be the welcoming face of our establishment. As a Front Desk Agent, you will play a pivotal role in ensuring our guests feel valued and cared for from the moment they arrive. Summary: • Provide exceptional customer service, creating a positive first impression for guests • Efficiently handle guest check-ins and check-outs, ensuring accuracy and efficiency • Respond promptly to guest inquiries and resolve any issues or complaints with professionalism and empathy • Assist guests with recommendations and information about local attractions, dining options, and hotel amenities • Collaborate with other departments to ensure seamless guest experiences • Maintain a clean and organized front desk area • Handle cash and credit card transactions accurately • Demonstrate a strong attention to detail and a proactive approach to guest satisfaction Join our team and embark on a rewarding career in hospitality, where you can make a difference in our guests' stay. Apply now to become a Front Desk Agent and be part of a team committed to delivering exceptional service! Qualifications • Previous experience in a customer service role, preferably in a hotel or hospitality environment • Excellent communication and interpersonal skills • Previous cash handling experience required • Strong problem-solving abilities and the ability to remain calm under pressure • Proficiency in computer systems and knowledge of hotel property management software • Outstanding organizational and multitasking skills • Availability to work flexible schedules, including evenings, weekends, and holidays • High School diploma or equivalent Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. • Multiple Tiers of Medical Coverage • Dental & Vision Coverage • 24/7 Teledoc service • Free Maintenance Medications • Pet Insurance • Hotel Discounts • Tuition Reimbursement • Paid Time Off (vacation, sick, bereavement, and Holidays). • 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.