RV Resort - Front Desk Agent
Kalispel · Airway Heights, WA
Job description(tap to read)
Summary of Functions: Facilitate guests checking in and out of the Northern Quest RV Resort and all activities relating to guest reservations. Achieve results in accordance with the objectives, performance and quality standards established by Northern Quest Resort and Casino. Essential Duties and Responsibilities • Ensures compliance with the Kalispel Tribe of Indians- Internal Controls, and Northern Quest Resort and Casino Policies and Procedures. • Maintains a positive upbeat attitude, being highly "in tune" to guest questions and needs. Works to ensure that guest inquiries, concerns, or complaints are properly handled. Anticipates the guest's needs. • Work with the RV property software to maintain up-to-the-minute accurate reservation information on all guests. • Check guests in and out of resort using the RV Resort's property software. • Record and verify accuracy of guest reservations pertaining to billing, credit card transactions, and guest accounts. • Record guest information accurately and prevent the creation of duplicate profiles. • Obtains any information necessary to assist the guest quickly, accurately, and pleasantly. • Accept and accurately process guest credit card information, tournament registration and gift card purchases. • Greet, register, assign sites, cottage, and golf carts, and provide keys to guests. • Create and confirm all reservations including RV resort, golf cart, hotel, restaurant, transportation, or entertainment reservations, and arrangements for tours. • Answer all telephones within three rings. • Answer guest inquiries pertaining to the resort, hotel and casino, businesses owned/operated by the Kalispel Tribe, and local area information. • Work in conjunction with Site and Setup and Cottage Attendants to create a seamless guest experience. • Up sell guest on cottages, sites, services, and amenities. • Posts charges such as site or cottage, food, liquor, or telephone, to ledger. • Responsible for maintaining accurate cash handling and balancing bank at end of shift. • Have knowledge of the Camas Club and its policies and procedures. • Provide anticipatory service in a thoughtful and intuitive way, notating special requests made by guests. • Exhibit a genuine sense of interest and concern for the guest. • Presents a friendly, professional non-rushed approach both in person and while answering phones. • Provide exceptional service to customers and employees when performing job duties. • Conduct oneself in a professional and businesslike manner to reflect Northern Quest's high standard of excellence. • Works as a team with other associates to maintain the highest service standards available. • Use proper interpersonal skills when engaging with customers and employees. • Share information with other departments to facilitate their successful performance. • Ensure guest confidentiality standards are followed. • Have knowledge of all resort emergency procedures. • Comply with resort safety and Loss Control Procedures. • Ensure control/protection of company assets. • Responsible for maintaining regular attendance and punctuality. • Maintain 10/10/10 service standards. • Fulfill any reasonable work requested by a Manager or Supervisor, completing accurately and in a timely manner. • Fill in for any duties in the resort as needed, including but not limited to the following: housekeeping, site and setup, hotel reservations, hotel front desk, and light maintenance. • Duties, responsibilities, requirements, and expectations pertaining to this job are subject to change as needed. • May be required to be a panelist for the Internal Review Hearings. • This job description does not list all of the duties of this position. You may be instructed by management to perform other duties as assigned. Supervisor Responsibilities • This job has no supervisory responsibilities. Education • High school diploma or general education degree (GED). Experience • Three to six months' related experience and or/training; 1-2 years related college courses a plus. • Experience in a 10/10/10 rated resort preferred. Skills & Abilities • Must be computer literate with working knowledge of Microsoft programs and other computer software. • Ability to type at least 40 wpm. (Test Required) • Ability to read and comprehend simple instructions, short correspondence, and memos. • Ability to write simple correspondence. • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. • Ability to deal with problems involving a few concrete variables in standardized situations. • Ability to maintain effective working relationships with department head and employees. • Excellent organizational, communication and interpersonal skills. Other Requirements • Ability to obtain and maintain a Kalispel Tribal Work Permit. • Ability to work nights, weekends and holidays as required. • Valid Driver's License (to operate any company vehicle) Physical Demands • Requires the ability to lift and or/move objects weighing up to 50 pounds. • Constantly requires the ability to give and receive detailed information through verbal communication. • Constantly requires verbally expressing or exchanging ideas of important instructions accurately, loudly, or quickly. • Constantly requires working with fingers rather than the whole hand or arm. • Constantly requires repetitive movement of the wrists, hands and/or fingers. • Often requires walking or moving about to accomplish tasks. • Frequently requires standing and/or sitting for sustained periods of time. • Occasionally the position requires ascending or descending stairs or ramps using feet and legs and/or hands and arms. • Occasionally it requires raising objects from a lower to a higher position or moving objects horizontally. • Occasionally it requires stooping which entails the use of the lower extremities and back muscles. Infrequently it requires crouching. • Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to tobacco smoke, moving mechanical parts and fumes or airborne particles. The worker is frequently subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes, and is occasionally subject to outside environmental conditions and to hot, cold, wet and/or humid conditions. The noise level in the work environment is usually moderate. Hiring Preference The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order: 1) Kalispel Tribal Members; 2) Spouses of an enrolled Kalispel Tribal Member; 3) enrolled members of other Indian Tribes; 4) all other applicants. General Sign-off & Disclaimers The employee is expected to adhere to all company policies. At-Will Employment: Employment with the Kalispel Tribe of Indians is at-will and can be terminated with or without cause, and with or without notice, at any time, either at the option of the employee or the Kalispel Tribe of Indians. Drug Testing: The Kalispel Tribe of Indians is a drug free workplace. All applicants are subject to drug testing at the time of hire and at unannounced times during employment. Background Investigation: All candidates and employees may be subject to a background investigation. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Casino Security & Guest Safety Officer
Spokane-Tribe-Resort- · Airway Heights, WA
Spokane Tribe Resort is seeking a vigilant Security professional to protect guests, team members, and property. Responsibilities include enforcing regulations, reporting incidents, and supporting emergency procedures with a focus on guest safety and discretion.The role requires a current driver's license, high school diploma or GED, and strong guest service skills. A minimum of one year in law enforcement or security is preferred; multitasking and independent judgment are essential in a#J-18808-Ljbffr
Security Officer
Spokane-Tribe-Resort- · Airway Heights, WA
What You'll DoResponsible for properly executing security duties on assigned shift, to adequately protect the safety and property of guests, team members, and the company. Administering first aid and emergency medical attention to guests and team members on the property, as required.What You'll BringPractices, supports, and maintains the Mission, Vision and Values of Casino.Generates necessary written reports regarding security-related incidents involving guests, team members and/or the facility, also write incidents in the security log book.Assist security officer II with emergency procedures including fire evacuation and serious incidents.Maintains a working knowledge of facilities, as well as special events on property, in order to advise guests of same, whenever possible.Responsible for escorting money transfers to and from the vault, offices and the gaming machines on the floor and maintain security level to safeguard assts.Patrols the property identifying potential security and/or safety hazards, and reporting to the appropriate individual.Tag and report found property, transfers items to lost and found.Maintains a series of keys, accessing locked areas as necessary.Must familiarize with key watch system.Checks identification from all persons who appear to be under the legal age, to ensure compliance with state and federal gaming regulations.You will be responsible for maintaining the extra badges for the team members.You will administer visitor passes to vendors and others that have scheduled meetings or business with the casino.Held to a strict code of confidentiality.You will be required to monitor the two-way radio that should be on your person at all times.Perform other tasks assignedRegulatory & Compliance ResponsibilitiesMust have current Driver's LicenseHigh School diploma or GED.Strong guest service and problem-solving skills.High School diploma or (GED).Minimum of one-year experience in law enforcement or security preferred.Excellent Guest Service skills and experience working with the public required.Ability to work independently and use good judgment.Must be able to multi-taskBasic computer knowledge for data entry.Must have a current driver's license.Operates company vehicles as directed to do so.Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.Able to Multitask in a fast-paced environmentMust be able to tolerate areas containing varying noise, smoke, and temperature levelsGaming License Required? Ability to secure and maintain STATE OR TRIBAL Gaming License.#J-18808-Ljbffr
$22.26–$27.03/hr
Secretary IV, School Building Office Manager
Cheney Public School District 360 · Airway Heights, WA
2026-27 SCHOOL YEAR POSITION: Secretary IV, School Building Office Manager SCHEDULE: 8 hours per day; 7:30 a.m.-4:00 p.m. (start/end times may be adjusted based on department need); Monday-Friday; 204 days (school year) LOCATION: Sunset Elementary SUPERVISOR: Building Principal(s) POSITION TYPE: Classified, Ongoing COMPENSATION: $22.26-$27.03/hour depending on comparable experience; Pay is annualized over 12 months (if hired after start of school year, spread over remaining months of fiscal year (Sept-Aug)) ***Degrees eligible for a salary enhancement as follows, regardless of degree program or position with the district (cannot be stacked in the case of multiple degrees (highest degree stipend will be applied)) • AA, BA, MA degree, or PhD, adds $0.50/hour, $1.00/hour, $1.50/hour, $2.00/hour, respectively*** BENEFITS: Medical, dental, vision, and basic life and AD&D insurance; retirement plan; deferred compensation (DRS and TSA); paid holidays; paid leave QUALIFICATIONS: Must have a high school diploma or equivalent; Minimum of two years office management training and/or and related work experience required; Type and/or keyboard accurately at 55 adjusted wpm*; Basic computer knowledge and skills, including Google Drive, MS Windows, Excel, Word, and Outlook*; Ability to use proper grammar and English in both oral and written communication, as well as the usage of correct spelling and basic arithmetic functions*; Cash register and ten-key competency in speed and accuracy preferred; Bookkeeping experience preferred; Washington state driver's license; WSP/FBI criminal history background clearance *Testing to be used to determine knowledge of pertinent skills POSITION: Secretary IV, School Building Office Manager GENERAL DESCRIPTION The school office manager coordinates work of office staff. Serves as administrative assistant to the building principal(s). Acts as a liaison between principal(s) and staff, students, parents/guardians, and the community, providing clear communications as directed by administration. DUTIES AND RESPONSIBILITIES A secretary hired for this assignment may perform all or some of the responsibilities defined below. • Be thoroughly familiar with the operation of the school • Manage daily school operations, including building security • Greet visitors, staff, and students both in person and via phone, in a friendly and professional manner • Respond to questions and requests from staff, students, parents and supervisors in a positive and professional manner both in person and via phone providing a high level of customer service • Monitor building budget expenditures and reconcile accounts with district transaction reports • Greet and welcome substitutes daily, providing direction and guidance. Process necessary substitute information daily. Perform sub-calling duties in cooperation with substitute coordinator when necessary. Coordinate building coverage if subs are not available. • Edit, design, and distribute school newsletter/communications • Process credit card transactions, purchase orders and check requests; track orders, receive shipments and submit forms for payment. Inventory and maintain building supplies. • Perform all clerical work as assigned by the principal(s) • Train office staff and student office assistants and coordinate the office workload • Maintain current student information and schedules in student records management database and student cumulative and confidential files, or assist the registrar as necessary at the secondary level • Register new students and withdraw exiting students, processing paperwork and entering data in student information system, or assist the registrar as necessary at the secondary level • Enter, compile and generate data for required reports upon request • Prepare, track, and submit payroll documentation • Establish and maintain electronic and manual filing systems, following state records retention guidelines • Distribute building keys and maintain accurate records of same • Investigate and resolve discrepancies and problems in student records database • Arrange for distribution of incoming mail and community publicity items • Use two-way radios to maintain contact within building as needed • Operate and ensure maintenance of office equipment, including copy machines, computers and printers • Assist with health room duties. Administer medications pursuant to Board policy and pursuant to state and federal law. • Update and maintain building website and calendars • May provide support for after-hours events as needed • Use cash receipting system (currently InTouch) to process student fees, fines and receipts; generate reports to meet audit requirements as required • Process ASB transactions including purchase orders, and warrant vouchers on ASB funds. Supervise student ASB officers with recordkeeping duties as needed. • Enter and monitor student fees in the cash receipting system; run daily reports; complete daily deposits, and email parents/guardians regarding status of unpaid fees • Provide a high level of customer service • Handle confidential information with integrity and discretion • Other duties as assigned Each of the positions at the specific school serves as one unit of the whole team, and as such, is subject to assignment to tasks in other areas as directed within the classification. KNOWLEDGE, SKILLS AND ABILITIES • Ability to independently make decisions that align with district policy and administrator expectations • Ability to organize and accomplish a variety of responsibilities independently with limited direction, often under stressful conditions and with regular interruptions • Maintain an attitude of helpfulness, flexibility, and professionalism, and provide excellent customer service to students, staff and public in a confidential and ethical manner • Ability to work collaboratively as part of the school office team and maintain positive relationships with students, parents, co-workers, and patrons • Ability to maintain confidentiality • Ability to supervise and interact with students in a positive and professional manner • Ability to remain calm in times of high stress • Possess clerical skills with solid technology background, including Google Drive, database management and Microsoft Office proficiency (Word, Excel, Outlook, and Publisher); proficiency with Skyward preferred • Demonstrate appropriate computer skills, including the ability to create and modify documents and to adapt to new technologies • Ability to operate standard office equipment • Respect confidential nature of student information and avoid sharing of information regarding students • Must have knowledge of, or demonstrated ability to, learn district-approved record keeping and reporting systems • Demonstrated ability to work with people in a positive manner • Must demonstrate effective organizational skills and demonstrate ability to effectively meet timelines MENTAL DEMANDS • Required to work independently, often under stressful conditions with frequent interruptions • Required to work with a wide range of vendor, staff, student, and public behaviors and needs in a positive and service-oriented manner • May experience shifts in work schedule according to district needs • May occasionally deal with distraught or difficult students, staff and/or members of the public PHYSICAL DEMANDS • Ability to lift up to 45 pounds • Amount of sitting, standing and walking may vary depending on assignments. Generally, the job requires 60% sitting, 20% walking, and 20% standing. • The usual and customary methods of performing the job's functions require the following physical demands: the employee frequently will stand and walk and use hands for repetitive grasping and significant fine finger dexterity. The employee is frequently required to sit, bend at neck and back, use hands to push/pull and lift/carry; squat, kneel, climb stairs or ladders, reach overhead, lift overhead, and knee stand. REQUIRED QUALIFICATIONS • Must have a high school diploma or equivalent • Minimum of two years office management training and/or and related work experience required • Type and/or keyboard accurately at 55 adjusted wpm* • Basic computer knowledge and skills, including Google Drive, MS Windows, Excel, Word, and Outlook* • Ability to use proper grammar and English in both oral and written communication, as well as the usage of correct spelling and basic arithmetic functions* • Cash register and ten-key competency in speed and accuracy preferred • Bookkeeping experience preferred *Testing to be used to determine knowledge of pertinent skills TERMS OF EMPLOYMENT • Secretarial Classification on Public School Employees of Cheney Salary Schedule • School year position: 212 workdays at middle school, 204 workdays at elementary school; 8 hours per day CLEARANCES WSP/FBI criminal history background clearance EVALUATION The employee shall be evaluated per the terms of the Public School Employees (PSE) Collective Bargaining Agreement by the building principal, department director, or designee. The process shall include an evaluation of the employee's performance of the above Duties and Responsibilities and Knowledge, Skills and Abilities. CONTINUING EDUCATION/TRAINING • Must complete school safety training within thirty (30) calendar days from hire date and annually thereafter • Must acquire and maintain CPR/First Aid card within sixty (60) calendar days from hire date and as scheduled thereafter • Attend designated trainings as specified by supervisor and/or department director in order to maintain knowledge/skills HISTORY Job description and format updated: January 2022 CLASSIFICATION: Secretarial/Clerical LOCATION: Sunset REPORTING RELATIONSHIPS: Position is supervised and evaluated by the building principal(s) COMPENSATION: Placement on the PSEC Salary Schedule REPRESENTATION: Public School Employees of Cheney (PSEC) a local chapter of Public School Employees Union (PSE) SEIU Local 1948 Cheney Public Schools does not discriminate in any programs or activities on the basis of sex, race, creed, religion, color, national origin, age, veteran or military status, sexual orientation, gender expression or identity, economic status, pregnancy, familial status, marital status, disability, or the use of a trained guide dog or service animal, and provides equal access to the Boy Scouts and other designated youth groups. The following employees have been designated to handle questions: Title IX/Chapter 28A.640 Officer/Civil Rights Compliance Coordinator/ADA Coordinator - Brett Hale, Assistant Superintendent, Cheney School District, 12414 S. Andrus Rd. Cheney, WA 99004 Phone: (509) 559-4550; Section 504 Coordinator - Franklin Day, Director of Student Support Services, Cheney School District, 12414 S. Andrus Rd., Cheney, WA 99004 Phone: (509) 559-4507. EQUAL OPPORTUNITY EMPLOYER
Aerospace Inventory Control Clerk - Hands-on Logistics
Parker Hannifin Corporation · Airway Heights, WA
Parker Aerospace, Exotic Metals Forming Division, is seeking an Inventory Control Clerk Level 1 in our Washington state facility. The role supports receiving and issuing parts, cycle counting, and maintaining accurate inventory records to support manufacturing.You will work with the team to ensure accurate documentation and efficient stores functions. The position requires basic math, attention to detail, and good communication.#J-18808-Ljbffr