$20.82–$29.15/hr
Customer Service Agent, Work From Home
Sutter Health · Wichita, KS
Job description
We are so glad you are interested in joining Sutter Health! Position Overview: Receives incoming inquiries and service requests from patients, employees, providers, vendors and others, via phone, email, web portal, etc. and responds to each with accurate and timely informationutilizing the highest customer service and quality standards. Works as part of a team and others to support one or more of the service delivery teams. Establishes and maintains strong, collaborative relationships with customers to identify additional ways to be of service and ensure customer satisfaction. Helps foster an environment in which continuous improvement in business processes and services is welcomed and recognized. Adheres to all local/state/federal regulations, codes, policies and procedures to ensure privacy and safety of our employee and patient information. Additional Requirements: DISCLAIMER 1 • This is a Work from Home position, therefore internet minimum speeds of 15 mbps download and 5 mbps upload are required. EDUCATION • HS Diploma or General Education Diploma (GED) PREFERRED EXPERIENCE AS TYPICALLY ACQUIRED IN • Medical and Healthcare experience is PREFERRED • 1 years experience in Human Resources, Payroll, Accounts Payable, Supply Chain, call center or related customer service experience (i.e. Healthcare, clinical, administrative, hospitality, retail, concierge, etc) • 1 years experience with computer programs such as Microsoft Office, electronic mail, and information systems or database programs. SKILLS AND KNOWLEDGE • Knowledge of processes within one or more of the following functions desired (required for first round of hiring): Human Resources, Payroll, Accounts Payable, Supply Chain, Revenue Cycle Customer Billing. • Possess written and verbal communications skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people. • Time management and organizational skills, including the ability to prioritize assignments and work within standardized operating procedures and scientific methods to achieve objectives and meet deadline. • Requires the ability to work with and maintain confidential information. • Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions. • Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options. • Build collaborates relationships with peers and other healthcare providers to achieve departmental and corporate objectives. • Operate office equipment such as multi-lined phones, printers, faxes, copiers, and scanners. PAY RATE RANGE DISCLAIMER • "A" States: California, New Jersey, Washington • "B" States: Colorado, Florida, Georgia, Illinois, Michigan, Minnesota, Nevada, North Carolina, Ohio, Oregon, Pennsylvania, Texas, Virginia • "C" States: Arizona, Arkansas, Idaho, Louisiana, Missouri, Montana, South Carolina, Tennessee, Utah SHIFTS • Variable Job Shift: Days Schedule: Full Time Shift Hours: 8 Days of the Week: Monday - Friday Weekend Requirements: None Benefits: Yes Unions: No Position Status: Non-Exempt Weekly Hours: 40 Employee Status: Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $20.82 to $29.15 / hour. B State Pay Range Pay Range is $22.79 to $24.91 / hour. A State Pay Range Pay Range is $25.32 to $27.67 / hour. The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate's experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health's comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.
More jobs in Wichita, KS
Restaurant Delivery -Choose your own hours
DoorDash · Wichita, KS
Social security number (only in the US).
Delivery Driver - Be Your Own Boss
DoorDash · Wichita, KS
Social security number (only in the US).
UPS is seeking Package Delivery Drivers to safely operate delivery trucks and deliver packages to residential and commercial customers on an assigned route. Drivers are responsible for loading and unloading packages, following a scheduled delivery route, operating a UPS delivery vehicle, and providing excellent customer service during deliveries and pickups. Drivers must be comfortable driving a delivery truck, and some locations may require the ability to drive a manual transmission delivery vehicle. This position requires passing a Department of Transportation (DOT) physical exam and maintaining a valid driver's license with a clean driving record in accordance with UPS and DOT regulations. This position typically pays $45 per hour or more for full-time UPS package delivery drivers, with additional overtime pay available during peak seasons.Drivers are responsible for meeting daily delivery quotas, using handheld scanners to track and confirm deliveries, following all UPS safety procedures, lifting and carrying packages, and maintaining a professional appearance while representing UPS. Drivers must follow company guidelines regarding safe driving practices, package handling procedures, delivery confirmation procedures, and customer interaction standards.Full-time UPS employees may be eligible for benefits including medical, dental, and vision insurance, pension plan, 401(k), paid vacation, paid holidays, overtime opportunities, and union-negotiated wage increases. UPS drivers may also receive overtime pay, peak season bonuses, and route bid opportunities based on seniority.
Adjunct Instructor - English
Highland Community College · Wichita, KS
Adjunct Instructor - English Adjunct Instructors teach current curricula for Highland Community College (College) within assigned discipline and at main, regional, or online locations. This position is employed on an as-needed, class-by-class, basis as determined by the College. There is no guarantee for continued employment beyond the assigned class/semester. Essential duties and responsibilities include the following. Other duties may be assigned. • Have an active presence in course as determined by course schedule; • Update and distribute First Day Handout (FDH) based on previously approved course syllabus and coordinate course outline with established deadlines; • Grade assignments in a timely manner, keeping students updated on their progress in the course; • Provide students with timely, constructive, encouraging, and corrective feedback on assignments; • Evaluate student learning applying course competencies; • Plan, prepare, and maintain coursework and instructional resources; integrate instructional technology and alternative delivery systems as applicable to the teaching discipline; • Be accessible to students through email, phone, and face-to-face meeting (when appropriate); • Evaluate students based on request and final grade directions submitted at the end of the session; • Report grades based on request and final grade directions submitted at the end of the session; • Manage the teaching and learning environment to serve all learners in the classroom setting; • Conduct all class sessions in a professional manner and exhibit good judgment and professional behavior; • Report any students experiencing attendance or academic challenges to the appropriate department; • Take responsibility for attending or accessing content provided during in-service or training encouraged by the College; • Participate in institutional effectiveness initiatives including assessment, evaluation, and administration of benchmark assignments; • Respect the confidentiality of student information; Refrain from discussing or releasing such information except within recognized limits; • Fulfill all College policies and procedures, including mandatory training; • Attend and participate in all required instructor orientations and meetings in addition to exercising stewardship in the use of college facilities and materials; • Demonstrate professionalism with faculty, administration, staff, students, and constituents; • Maintain a professional attitude and conduct toward teaching and professional relationships; • Submit information or materials related to their assigned duties and requested by college administrators or peers in a timely manner; • Maintain proper credentials as required by the college's accrediting agencies; • Be committed to keeping current in their respective discipline. Online instruction: Please note that we are set up for employment in the following states ONLY: Arizona, California, Florida, Indiana, Kansas, Kentucky, Michigan, Minnesota, Missouri, Nebraska, Oklahoma, Oregon, Texas, and Washington. If you do not live within one of the above named states, we will not be able to consider your application at this time. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience Master's degree with a minimum of 18 graduate hours in the subject area required. Community college teaching, curriculum development, teaching online, remote or hybrid preferred. Experience with active learning techniques, accelerated learning programs, and Canvas Learning Management System strongly preferred. Required Knowledge, Skills, and Abilities The instructor will possess: • Knowledge of subject area; • Skill and ability to convey the knowledge to students in an effective manner and as required by the Board of Trustees; • Ability to demonstrate knowledge of and commitment to effective teaching strategies including active learning and methods to enhance student success at community colleges; • Ability to implement sound instructional methods drawn from scholarship of teaching and learning to cultivate a supportive learning environment, allowing students to think critically and actively learn content; • Ability to organize and direct all instructional activities in compliance with safe and standard practices; • Ability to work with and assist students in academic planning; • Ability to work cooperatively with students, peers, colleagues and administrators; • Ability to communicate effectively with others to facilitate consensus; • Ability to communicate effectively with students of diverse ethnic, socioeconomic, and cultural backgrounds, including students with disabilities; • Ability to represent and promote the welfare of the College as required; • Ability to communicate effectively with all constituents of the community college environment including the public. Please note: We are a two-year community college and teach college freshman/sophomore level courses. If you wish to further explore our offerings, please visit and click on your area of interest.