Order Entry Technician
Trilogy Health Services · Urbandale, IA
Job description(tap to read)
Overview What Our Team Members Value Most • Meaningful Long Term Care work by supporting senior living communities and residents every day • Closed-door pharmacy environment with a team-based workflow and no customer-facing duties • Predictable hourswith flexibility for students to maintain work/life balance • A six-month "blue-badge" training period designed to set you up for success, with ongoing mentorship, questions encouraged, and a team that always has your back Responsibilities Life at Synchrony Pharmacy is about meaningful work, supportive people, and a schedule that truly allows for balance. As a long-term care pharmacy, our teams support senior living communities rather than high-traffic retail pharmacies so you can focus on quality, accuracy, and patient care without the pressure of being customer-facing. Qualifications Job Summary An order entry technician is responsible for accurately and efficiently entering customer orders into a company's system. They ensure that all order details, such as product type, quantity, pricing, and shipping information, are entered correctly. Additionally, they may communicate with customers to clarify order details or resolve any issues that may arise. Attention to detail, strong data entry skills, and excellent communication abilities are essential for this role. Roles and Responsibilities • Enters customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased into the order entry system. • Verifies and enters physician information into the system. • Enters new medication orders and enters refills. • Triage, correlates and distributes orders obtained from document imagining software. • Receives and responds to customer complaints and/or issues. • Forwards escalated concerns to the Order Entry Supervisor. • Reviews and verifies customer and order information for correctness, checking it against previously obtained information as necessary. • Assists specified departments in the preparation and shipment of orders to designated locations. • Evaluates inventory records to determine availability of requested medication. • Reviews orders for completeness according to reporting procedures and forwards incomplete orders for further processing. • Answers phone calls from customers and provides customer services solutions. • Other duties as assigned. Qualifications Education: High School / GED Experience: 1-3 years Licenses and Certifications Board Licensed and/or Certified Pharmacy Technician (CPhT) consistent with state requirements. Physical Requirements Sitting, standing, bending, reaching, stretching, stooping, walking, and moving intermittently during working hours. Must be able to lift at least 20lbs. Must be able to maintain verbal and written communication with co-workers, supervisors, residents, family members, visitors, vendors, and all business associates outside of the health campus. #pharmacy
Local Delivery Driver - CDL A - Urbandale, IA Attention Military Affiliated Job Seekers - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please follow the next steps. Job Description PBNA $30.16 / hour Position will deliver to all types of customers including Foodservice. Drives the delivery vehicle and delivers product to the store. Responsible for ongoing rotating and stocking of product on store shelves, displays, in coolers and vending equipment. Builds small displays and sets up promotional materials as pricing signs and banners. Generates invoice and is responsible for daily settlement of cash and charges. Has frequent interaction with store management and store receiving personnel for acceptance of load as required. This position requires lifting and loading cases ranging from 20-45 pounds repeatedly during work hours and pushing/pulling using from 40 - 150 pounds of force, occasionally. It also requires reaching, squatting and bending while delivering and merchandising products in the store. Unloads pallets of product from the delivery vehicle with an electronic pallet jack or 2 wheel hand truck, and puts the product in a designated area in the stores' backroom. PRIMARY ACCOUNTABILITIES: • Deliver product and execute all promotions • Service all scheduled customers by the end of shift • Merchandise all accounts to local standards • Establish positive working relationships with primary contact at each account Minimum Education Required: High School/GED Job Category: Driver Additional Qualifications/Responsibilities: • BASIC QUALIFICATIONS: 21 years or older Pass the DOT drug test and DOT Physical Valid U.S. CDL with Non-Excepted Interstate Status (if applicable) Note: In all California locations except Stockton, both non-excepted intrastate and non-excepted interstate status are accepted for this position. In Stockton, CA, only non-excepted interstate status is accepted. • HELPFUL EXPERIENCE: Operating trucks requiring a Valid U.S. CDL license (for example, performing basic functions like driving forwards, driving backwards, or maneuvering in tight spaces) Adhering to all DOT regulations (for example, reading and comprehending documentation or maintaining current documentation such as medical cards) Merchandising products (for example, filling shelves, building displays, making products look attractive on shelves, rotating product, cleaning shelves, or eliminating out of stocks and out of date products) Using equipment to aid in hauling loads (for example, operating pallet jacks, using dock plates, or using load bars and straps) Operating equipment (pallet jacks, lift gates on trailers, hand trucks, breakdowns, etc.) Documenting DOT regulations (for example, reading and comprehending documentation or maintaining current documentation such as medical cards) Ability to communicate effectively in English City: Urbandale State: Iowa Job Code: Manufacturing Manufacturing Company: Pepsico
Living File Representative
Blitt and Gaines P.C · Urbandale, IA
About Blitt and Gaines, P.C. Blitt and Gaines, P.C. is a leading debt collection law firm with over 30 years of experience representing most of the nation's largest financial institutions. With nine offices across Arizona, Arkansas, Illinois, Indiana, Iowa, Kansas, Missouri, Tennessee, and Wisconsin, our attorneys and support teams deliver high-quality, compliant, and ethical legal services. At the heart of our firm are people-our clients, our employees, and the partnerships we build. Guided by our philosophy-Collect Compliantly. Litigate Ethically. Lead Effectively. Exceed Expectations. Expect Excellence-we uphold integrity, respect, and fairness in every interaction. • Work with scanning/importing to ensure that documents are scanned into the correct accounts in a timely fashion • Manage the import/export of documents to and from clients • Manually rename and export images to clients based on specific client criteria • Maintain a low exception rate for missing documentation with our clients • Work exception reporting from our clients Requirements • Collections/Legal experience is a plus • Ability to accurately type 40 words per minute • Strong written and oral communication skills is a must • Demonstrated ability to think independently and use good judgment • Fundamental knowledge of Microsoft Office Products • Analytical problem solving skills Salary Description $20 - $22
CSR WAREHOUSE II - SSC
Dal-tile · Urbandale, IA
Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile. Dal-Tile is currently seeking an exceptional Customer Service/Warehouse Associate to join our TEAM! As the Customer Service/Warehouse Associate will need someone responsible for providing a variety of support, such as servicing walk-in customers, completing sales transactions in conjunction with material handling duties, such as receiving, loading/unloading material, pulling/assembling customers orders, and conducting inventory checks. This position may involve daily use of forklift equipment. Primary Objective Performs a variety of customer service/office administration and warehouse duties related to the operation of a Sales Service Center. Primary Function and Scope • Performs various customer service duties such as: waiting on customers, assisting customers in determining order requirements, answering customer inquiries, providing samples, providing direction/selection assistance, completing sales transactions, and accepting payments. • Addresses and resolves customer complaints (returns and order errors). • Performs various office administration duties such as processing payments and receipts, reconciliation of DSRs and cash box, preparation of bank deposits, balance petty cash box, prepares various performance reports, updates customer master file, and creates vendor orders. • Performs various product order duties such as entering customer orders, creating plant/RDC orders, and completing stock replenishment orders. • Wait on customers and prepare sales slips. • Produces daily sales reports. • Performs a variety of warehouse duties such as pulling/assembling customer orders, checking outbound orders for accuracy/completeness, inventory stock checks, restocking and labeling vendor product, maintaining displays (tools, caulk, etc.), moving, storing, and replenishing material, and conducting daily cycle counts. • Performs receiving duties such as receiving and unloading inbound material, processing inbound shipments, stocking material, processing customer returns, and notifying management of damaged shipments for freight claims. • Operates forklift equipment. • Maintains a clean and organized facility by sweeping, removing trash, cleaning, and performing general office maintenance, etc. • Maintains a safe working environment by obeying all safety rules as outlined in the Safety Program and by reporting all accidents, unsafe conditions, and acts to Management. • Performs other related duties as required. Experience and Knowledge Required • HS diploma or equivalent experience; • 3+ years of customer service experience and warehouse experience. Competencies • Organization • Math • Time management • Computer skills • Detail oriented • Customer service • Safety conscious Other Pertinent Job Information While performing the duties of this job, the employee is regularly required to stand, use hands, and reach with hands and arms. The employee is required to walk, stoop, kneel, crouch, or crawl. The employee may sit, climb, balance, talk or hear. The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you may be required to safely lift up to 70 lbs. Tile boxes or other materials that are longer than 36 inches or more than 70 lbs. in weight require a team lift. Specific vision abilities required by this position include close vision, peripheral vision, andthe ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities. We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k,Employee Purchase Discount, and Tuition Reimbursement. Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service! Active military, transitioning service members and veterans are strongly encouraged to apply. Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Dont Work participant. Job Type Sales Jobs Req ID 91457
Scheduling Specialist
Caravel Autism Health · Urbandale, IA
Scheduling Specialist The Scheduling Specialist serves as the face of their clinic for clients and their families and supports the clinical team by flexibly serving multiple functions at the clinic. They are responsible for timely and accurate scheduling changes for their staff and clients, coordinating start of service for clients while serving as general facilities support. Essential Functions • Scheduling: Permanent schedules and scheduling variances. Family guidance. BCBA/Senior meetings. Senior Training meetings. PTO, QTPs, support services, etc. • Accurately records client and staff cancelations, reschedules, and other scheduled time off to ensure clients receive their prescribed treatment hours. • Timely execution of scheduling communication/task needs that takes place at the center. • Implementing best practices for scheduling, including timely delivery. • Meeting or exceeding treatment delivery goals (KPIs) as it relates to provider & client utilization, including make up time. • Coordinating appropriate use of admin time. • Scheduling trainings, i.e. safetycare, Relias, compliance, etc. • Onboarding new clients in partnership with Intake, from meet and greet to first day of ABA. • Support additional in-market centers with scheduling operations as needed. • Greet all clients and families as they arrive to our clinics • Answer phones and respond to or forward requests and/or information. • Facilitates timely and accurate flow of communication between the clinic and Caravel corporate support functions. • New hire day one welcome & center orientation as needed. • Facilitating daily operations, cleanliness, team building, logistics, supply management and organization of center. Travel Required : Minimal Travel Physical Demands : This is largely a sedentary role, with frequent sitting and computer keyboarding required. Employee will be required to sit, talk, hear, type and write. Occasional bending, squatting, stooping, and lifting (up to 35 pounds) is required. Specific vision abilities required by this job include near, far, and field of vision. Speech must be spoken in a manner easily understood by others. This position requires regular and punctual employee presence. Qualifications : Education: • Must be a high school graduate/GED equivalent. Experience: • At least one-year comparable experience working with clients and/or families in a medical or therapeutic setting including providing administrative or customer service-related experience preferred. Skills and Competencies: • Strong organizational skills, with the ability to multi-task and meet deadlines. • Strong attention to detail. • Experience working with multi-line phone systems and office machines (copiers, postage machines, fax machine, etc.). • Displays professionalism and represents organization in a professional manner. • Excellent verbal and written communication skills, with a pleasant, professional, and helpful demeanor and voice. • Demonstrates initiative, with the ability to manage self and workload. • Knowledge of HIPAA privacy and security rules and regulations. • Ability to abide by ethical guidelines and policies, including strict adherence to confidentiality and HIPAA guidelines.