Correspondence Processor (1st Shift: Tues-Sat / Sun-Thurs)
Molina Healthcare · Slaton, TX
Job description(tap to read)
Job Description JOB DESCRIPTION Job Summary Provides support for member correspondence activities. Responsible for generating clinical determination letters for members and providers, and following established guidelines and standards related to correspondence processing. Contributes to overarching strategy to provide quality and cost-effective member care. Work Schedules Available: Tuesday-Saturday (9AM - 6PM EST) and Sunday-Thursday (9AM - 6PM EST) Essential Job Duties • Assists with generating clinical determination letters to members and providers, ensuring all letters are clear, accurate, and meet the required reading grade level. • Collaborates with internal teams to ensure correspondence meets regulatory requirements, including plain language and appropriate format. • Assists in monitoring letter queues to ensure timely generation and delivery of all necessary correspondence. • Responds to inquiries and assists with troubleshooting issues related to letter creation or delivery. • Supports ongoing feedback processes to ensure letters are accurate, integrate relevant information, and maintain high-quality standards. • Demonstrates strong attention to detail and accuracy when processing letters to meet company and regulatory standards. • Develops a basic understanding of healthcare programs, processes, and relevant software systems and applications. • Ensures clear and concise correspondence. • Supports internal teams, including working with both technical and non-technical staff to ensure proper letter production. Required Qualifications • At least 1 year of experience in an administrative support role, preferably within a health care environment supporting correspondence or clinical communications, or equivalent combination of relevant education and experience. • Previous experience as a Correspondence Processor at Molina. • Strong attention to detail, and ability to work within regulatory and internal requirements for letter generation. • Strong organizational and time-management skills, and ability to manage multiple letter queues and deadlines. • Excellent verbal and written communication skills, and ability to ensure clarity and precision in all correspondence. • Willingness to learn and adapt to new programs, software systems, and lines of business. • Ability to research, obtain feedback, and integrate necessary adjustments into letters to meet quality standards. • Ability to manage multiple tasks simultaneously, and ensure quality and compliance in all produced correspondence. • Ability to maintain confidentiality and ensure compliance with all relevant guidelines, regulations, and policies in processing of clinical correspondence. • Ability to work effectively in a fast-paced, high-volume environment, maintain accuracy and meet deadlines. • Ability to collaborate effectively with team members and internal departments. • Basic Microsoft Office suite/applicable software program(s) proficiency. To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V
Work From Home Customer Service Remote
CPJ Recruitment · Slaton, TX
About the job Work From Home Customer Service Remote Responsibilities • Communicate with customers via phone, email and chat • Provide knowledgeable answers to questions about product, pricing and availability • Work with internal departments to meet customer's needs • Data entry in various platforms CLICK HERE TO APPLY Qualifications • At least 1 - 2 years' of relevant work experience but not required. • Good Phone etiquette and excellent verbal, written, and interpersonal skills • Ability to multi-task, organize, and prioritize work CLICK HERE TO APPLY Job Role / Responsibilities: • Solid outgoing personality with superior interaction abilities as well as great work principles. • Data entry and also strong business abilities. • Effective listening as well as analytical abilities, in addition to the capability to summarise details and deal solutions. • Experience with personal computer and also have at least a typical functioning degree typing capability. • You should be professional and positive and additionally have a high level of self-motivation and also have the capacity to function individually in your task. • Excellent time management and administrative abilities with a keen focus to detail. • Other Requirements: This is an on-line work from home position, so you will be required to have the following: • Excellent Working Entry Level. Personal Computer. • Legitimate high-speed internet access. • Full time & Part time telemarketing position jobs. CLICK HERE TO APPLY
ROI Medical Records Specialist - Remote (After Hours - Evening Shift)
Sharecare · Slaton, TX
Job Description: Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality, drive better outcomes, and lower costs. Through its data-driven AI insights, evidence-based resources, and comprehensive platform – including benefits navigation, care management, home care resources, health information management, and more – Sharecare helps people easily and efficiently manage their healthcare and improve their well-being. Across its three business channels, Sharecare enables health plan sponsors, health systems and physician practices, and leading pharmaceutical brands to drive personalized and value-based care at scale. To learn more, visit www.sharecare.com . After Hours Schedule: • Evening Shift: Saturday - Wednesday 3:00 PM - 11:30 PM EST **This role includes working holidays. Job Summary: This position is responsible for processing all release of information requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. Essential Functions: • Completes release of information requests including retrieving patient's medical chart and returning chart, scanning medical record accurately and correctly and transmitting daily, according to requests, established procedures, and established standards of quality and productivity. • Date stamps all requests and highlights pertinent data to facilitate processing. • Validates requests and authorizations for release of medical information according to established procedures. • Performs quality checks on all work to assure accuracy of the release, confidentiality, and proper invoicing. • Maintain equipment in excellent operating condition (inside and out). • Provides excellent customer service by being attentive and respectful; insures understanding of customer request and follows-through as promised; and being proactive in identifying client concerns, or problems. • May receive incoming requests including opening mail, telephone inquiries, and retrieving facsimile inquiries, depending on the needs to the client. • Maintains a neat, clean, and professional personal appearance and observes the dress code established. • Maintains a clean and orderly work area, insures that records and files are properly stored before leaving area. • Maintains working knowledge of the existing state laws and fee structure • Works within scope of position and direction; willingly accepts assignments and is available to take on additional facilities or help out during backlogs • Carries out responsibilities in accordance with client/site policies and procedures, including HIPAA, state/federal regulations related to operations, and labor regulations. • Maintains confidentiality, security and standards of ethics with all information. • Work with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner. Qualifications: • High School Diploma (GED) required • A minimum of 2 years prior experience in a medical records department or like setting preferred • Must have strong computer software experience -- general working knowledge of Microsoft Word and Excel required • Excellent organizational skills a must • Must be able to type 50 wpm • Must be able to use fax, copier, scanning machine • Must be willing to learn new equipment and processes quickly. • Must be self-motivated, a team player • Must have proven customer satisfaction skills • Must be able to multi-task Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law. Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.
Medical Front Desk Receptionist
Assist World · Slaton, TX
Medical Front Desk Receptionist Are you an experienced customer service professional with a warm, friendly phone manner? Do you enjoy helping people and thrive in a fast-paced environment? We are looking for a Medical Front Desk Receptionist to become the first point of contact for a busy and growing plastic surgery practice in the United States. This is a fantastic opportunity to join a boutique cosmetic surgery clinic where delivering an exceptional patient experience is the top priority. The Role: As the first voice patients hear, you'll be responsible for ensuring every call is answered professionally and every patient receives outstanding service. You'll play a key role in creating a welcoming and seamless experience for patients contacting the practice. Key Responsibilities: Answer all incoming calls promptly and professionally. Ensure patients receive a warm, friendly, and personalised experience. Handle patient enquiries and direct calls appropriately. Provide excellent customer service while maintaining professionalism and empathy. Accurately record and communicate patient information. Learn and use the practice's internal software (full training provided). What We're Looking For: Previous experience in a receptionist, front desk, call handling or customer service role. Experience within a medical, healthcare, dental, cosmetic or similar patient-facing environment is highly desirable. Excellent spoken and written English. Neutral or minimal accent with clear communication skills. Friendly, compassionate and confident telephone manner. Strong customer service skills with the ability to build rapport quickly. Good computer literacy and ability to learn new systems. Professional, reliable and organised. Ideal Candidate: We're looking for someone who makes every caller feel as though they're speaking directly to the clinic—not a call centre. If you're personable, empathetic, and passionate about delivering first-class customer service, we'd love to hear from you. $1,100 - $1,400 a month Hours: Full-Time | EST Hours (9:00 AM – 5:00 PM) Why Join Assist World? 100% REMOTE $50 birthday bonus $200 testimonial bonus NO TRACKER. NO PROBLEM
Merchandising Assistant Manager
Dollar Tree · Slaton, TX
Your Role at Dollar Tree: As a Merchandise Assistant Manager at Dollar Tree, you'll join our Store Manager in leading a dynamic team of associates and creating positive experiences for the communities we serve. In this role, you'll focus on merchandising and processing freight. Your job duties and responsibilities will include, but are not limited to, the following: • Assist with all store functions and day-to-day activities • Perform opening and closing procedures as needed • Protect and secure company assets, including store cash • Adhere to all policies and procedures, including safety guidelines • Maintain areas of the store, including stockroom and sales floor, to company standards • Process all corporate directives such as Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and any additional communications related to store activities • Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable • Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders • Other duties as assigned* In addition, you'll assist the Store Manager with the following duties as assigned: • Process the receipt and return of DSD merchandise • Manage freight flow in accordance with productivity standards • Order and stock merchandise needs, including frozen & refrigerated, in accordance with productivity standards • Ensure that the sales floor is sales-effective • Plan, merchandise, and maintain Clip Strips and Power Panels with sales effective items • Plan and implement monthly Sales Planners Your Skills and Experience: • Prior retail and management experience is preferred • Strong communication, interpersonal, and written skills are required • Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation • Ability to work in a high-energy, team environment is required Your Perks and Benefits: We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer: • Employee Assistance Program • Paid time off • Retirement plans with matching contributions • Employee Stock Purchase Program • Educational Assistance • Access to PerkSpot, an employee discount platform for goods and services • And much more! Who We Are: At Dollar Tree, we make a difference in the lives of our customers every day by exceeding their expectations and delivering value - it's what our business is built on. Our associates play an important role in this commitment by embracing change and showing up for their teams and their communities. We see an exciting path forward as our company continues to grow and transform - and we know that this path starts with you. Dollar Tree Stores, Inc. is an equal opportunity employer committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at the discretion of Dollar Tree Stores, Inc. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment at Dollar Tree Stores, Inc. is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice. Full time 848 Mulberry Avenue.,Selmer,Tennessee 38375 05981 Dollar Tree